Hotels near Jaycee Park

"Everything was great, and close to e eryplace we needed to go. Would recommend to anyone that needs to stay in St.Charles."

"Yes"

"Everything was really good! Nice staff."

"Good "

"I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as instructed on its login page I was told it was on my keycard when I checked in (it wasn’t) and the desk attendant was annoyed that I asked her to write it down and basically implied I was lying. Very poor service and property. They could have made up for much of this with better communication training and a trip to IKEA or Target for updated decor and a fresh coat of paint."

"Staff was super rude as a frequent traveler we abide by all rules and signs posted when there is no rules or signs posted you treat your guest like trash for not knowing the rules that you never explained in any way.. worst vacation EVER . STAY ANYWHERE ELSE BUT HERE! "

"Only one issue and it has zero to do with the conditions of the rooms or amenities, but it has become a very big problem for me that i now am on about day 3 of blame game ping pong between my bank and Candlwood Suites because nobody wants to step up and be accountable. But i can tell you this, if Desk clerk for Candlewood completes my check in process without a very big mistake as i see it. Then this review is 180 degrees the other way. Long story short upon arrival and check in i handed o er my card for security deposit and incidentals and clerk ran it for $100. Typical. But almost immediately looks to me like maybe he thinks the card didnt run or there was something wrong with that attempt at running the card. So he asks to run it again but this time for some reason i cant seem to justify charges me $116.25 this time for security deposit and incidentals???.. I am u aware that any of this takes place until i get to my room check my account and it shows both transactions processed and were withdrawn from my account immediately along with the $132 also withdrawn for the cost of the room itself for a total of +-$348. At this point not a real big deal mistakes happen. I go back to front desk ask whats going with the double charge for security deposit of 2 different amounts entirely and was told the mistake was caught. That the erroneous $116 charge was caught right away and would return to my account in "a couple of days" along with the other $100 correctly charged deposit"

"Nice employee "