Jan Kok Hotels with Swimming Pool

"Everyone was very friendly. The private beach was spotless and well maintained. I felt safe and would recommend it to a friend or family. "

"This resort was stunning. The grounds were well kept, staff was friendly and helpful. Restaurants on property had good food and the beaches were nice and clean. Overall great stay for my family of 5. "

"Great place"

"Great overall place"

"The property was beautiful, always clean. The customer service was top tier, the staff remembered and always greeted you. Bar tenders were 10/10, front desk 10/10. "

"Great beach for snorkeling. Staffs are friendly and helpful. "

"Check-in felt rushed and unwelcoming. We were handed wristbands, given our room number, and directed to scan a QR code for resort information—without any real orientation. There was no explanation of where our room was until I asked, no mention that the buffet was about to close (which would have been helpful after a long trip with two small children), and no offer to assist with luggage. The reception area itself is quite small, lacks seating, and isn’t equipped to handle the high volume of arriving guests. Overall, the arrival experience felt cramped and disappointing. Check-out was especially frustrating. We weren’t informed that a generator installation was scheduled at the main entrance on the morning of our departure. As a result, we had to carry our luggage up to the gym area and wait outside in the heat for our cab. Once again, no one offered assistance with our bags, which made the experience unnecessarily stressful—especially with kids. Overall, my kids had a great time. The resort is great for families thanks to the variety of water slides & exceptional buffet, but the customer service in the front desk & bar areas really needs improvement. "

"The water at the resort was magnificent. "