Motels in James City County

"Great stay, recently renovated hotel with beautiful pool and nice coffee wine bar in the lobby"

"Laundry , kitchen clean"

"Room and products in the room (e.g., sheets, comforters, shower curtains, etc.) were not clean and had visible marks/stains. I did NOT inform the staff as I did not expect anything to change."

"The property was fine, but the front desk staff never told us that parking was an additional $20/day + tax. He simply handed us the parking pass. (This was AFTER our room was not ready at the promised check in time of 4pm. We had to wait almost 2 hours to get into our room.) Nor was the parking fee outlined on our reservation confirmation email from Wxpedia nor the email from Marriott. When I spoke to the manager about it, her reply was, “It’s on our website and all the booking sites. I know because I manage them. It’s also written on the parking pass.” That all may be true but it’s not obvious, and requires the guest to seek it out. We would have selected an alternative parking option with no fee vs. paying the fee. This is unacceptable. As a longtime guest at many of their properties, I expect better from Marriott."

"Great place for a family to stay! Comfortable, home-like accommodations with fun for the kids and adults!"

"The breakfast in the morning was great and gave you some options to chose from. The hotel has a restaurant listed; however, there is no restaurant onsite. Everything was clean and staff were friendly."

"Hotel parking lot is half destroyed by tree roots and appears under construction. Pool wasn't open, but looked like they are cleaning it or something. We arrived about 40-45mins after 3pm check-in, and rooms were not ready. Another family appeared to to have been waiting ahead of us. They were polite enough to apologize and provide explanation that the hotel had a couple bud loads of people that had checked out that morning. It was not a long wait, but we were moved rooms from what I overheard. The hotel store is very minimal, but meets simple needs. Our room was clean and in order. We paid weekend prices and likely. More because it was one night and not the weekend. I would say that the location is great in relation to Busch Gardens and access to 64 for travelling. It's accessible enough to go through to town for food, shopping, and entertainment. "

"Facility was very well maintained. I don't know if a recent remodel was done or new construction. But the fit and finish of everything was fantastic. I own a facility maintenance company and I would know if they had cut corners. "

"Breakfast was good , make it your way omelette !!!!"