Lake
Check availability

Reviews of Hotel Misión Jalpan

3 out of 5
Hotel Misión Jalpan
Av Fray Junipero S / N, Centro, Jalpan de Serra, QUE

Reviews

8.4

Very good

Rating 10 - Excellent. 142 out of 385 reviews" "
Rating 8 - Good. 167 out of 385 reviews" "
Rating 6 - Okay. 54 out of 385 reviews" "
Rating 4 - Poor. 18 out of 385 reviews" "
Rating 2 - Terrible. 4 out of 385 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ma. Oralia Ramírez- Gerente general on 25 Apr 2024
Estimado Adrian, agradecemos que haya compartido su experiencia con nosotros. Continuaremos esforzándonos para brindarle un excelente servicio y esperamos que nos visite nuevamente. Que tenga un buen día!

6/10 Okay

Francisco

Travelled with family
Liked: Cleanliness, staff & service
pool is not working, to much noise from the street, there was spoiling water in the bathroom.....by mistake they told me that they gave me breakfast tickets, and then they told me I have not brteakfat included.....
Stayed 1 night in Feb 2024
Response from Ma. Oralia Ramírez- Gerente general on 9 Feb 2024
Estimado Francisco, lamentamos los inconvenientes durante su visita y continuáremos trabajando para mejorar el servicio. Que tenga un excelente día, saludos cordiales!

6/10 Okay

Ricardo, Mexico

Stayed 4 nights in Dec 2023
Response from Ma. Oralia Ramírez- Gerente general on 2 Feb 2024
Estimado Ricardo, agradecemos que comparta su experiencia con nosotros. Es un gusto haberlo recibido en esta su casa y esperamos que nos visite pronto nuevamente!

10/10 Excellent

JIMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Ma. Oralia Ramírez- Gerente Hotel Misión Jalpan on 6 Jan 2024
Estimado Jimmy, agradecemos la preferencia por Hotel Misión Jalpan y nos complace saber que su estancia fue agradable. Continuáremos esforzándonos para brindarle un excelente servicio. Esperamos que nos visite pronto nuevamente. Saludos cordiales.

10/10 Excellent

Agustina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Very nice hotel. Very safe and comfortable. Loved the location and the parking was really easy. There was always street parking available nearby
Stayed 1 night in Dec 2023
Response from Ma. Oralia Ramírez- Gerente general on 6 Jan 2024
Estimada Agustina. Agradecemos mucho que comparta su experiencia con nosotros,de nuestra parte continuaremos esforzándonos para brindarle un excelente servicio. Esperamos que nos visite nuevamente!

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Recommend
Stayed 1 night in Nov 2023
Response from Ma. Oralia Ramírez- Gerente general on 27 Nov 2023
Estimado Armando, agradecemos su visita a nuestro hotel y nos da mucho gusto saber que fue de su agrado. Esperamos que nos visite nuevamente. Que tenga un excelente día.

10/10 Excellent

Alejandro

Stayed 1 night in Jun 2023
Response from Ma. Oralia Ramírez- Gerente general on 6 Jul 2023
Estimado Alejandro. Agradecemos que comparta con nosotros la valoración de su estancia en esta su casa, y esperamos que nos visite pronto nuevamente. Saludos cordiales.

10/10 Excellent

Jorge Carlos

Stayed 1 night in Feb 2023
Response from Ma. Oralia Ramírez- Gerente general on 6 Feb 2023
Estimado Carlos. Es un placer saber que su estancia con nosotros fue grata. Agradecemos el tiempo que dedico para otorgarnos su valoración.Esperamos nos visite pronto nuevamente. Saludos cordiales

10/10 Excellent

Maria

Stayed 2 nights in Oct 2022
Response from Ma. Oralia Ramirez - Gerente general on 6 Dec 2022
Estimada Maria. Es un placer saber que su estancia con nosotros fue grata. Agradecemos su puntuación. Esperamos que dé otra oportunidad para servirle y nos visite nuevamente. Saludos cordiales

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Ma. Oralia Ramirez - Gerente general on 6 Dec 2022
Estimado Julio. Es un placer saber que su estancia con nosotros fue grata. Agradecemos su puntuación. Esperamos que dé otra oportunidad para servirle y nos visite nuevamente. Saludos cordiales

8/10 Good

JIMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/C needs improvement on the room..
Stayed 4 nights in Jun 2022

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It is a great hotel and very reasonably priced. Centrally located for walking to shopping, food, etc. There is no hotel parking but many spots available nearby on the street.
Stayed 1 night in May 2022

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff beautiful city
Wonderful staff beautiful city
Stayed 1 night in Mar 2022

8/10 Good

John T

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Ismael Betancourt on 7 Jan 2022
Estimada Denise muchas gracias por su preferencia, le esperamos con gusto en su próxima visita. Saludos Cordiales

8/10 Good

CESAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No había agua
Stayed 1 night in Dec 2021
Response from Ismael Betancourt on 13 Dec 2021
Estimado Cesar muchas gracias por su preferencia, esperamos verle pronto de nueva cuenta. Saludos Cordiales Ismael Betancourt Gerente General

10/10 Excellent

MILDRED

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time here the location is right in front of the main plaza and downtown so this is the place to stay to enjoy some good food and walk in the afternoon. The staff was really nice and beds were really comfy. Food was good too! It was included in my reservation which I loved!
Stayed 1 night in May 2021
Response from Gerente general on 2 Nov 2021
Dear guest We appreciate the feedback provided through Expedia.com We hope you will visit us soon in this your home, Misión Jalpan hotel Kind regards Amelia Reyes General Manager Hotel Misión Jalpan

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021
Response from Hotel Misión Jalpan on 28 Aug 2021
Estimado Bernand Agradecemos la valoración otorgada a través de Hoteles.com. Cordialmente Amelia Reyes

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Todo magnifico. Solamente el hotel necesita tener un lugar para estacionar los autos. Dejarlos en la calle es un poco preocupante.
Stayed 4 nights in Jul 2021
Response from Hotel Misión Jalpan on 6 Aug 2021
Estimado Huésped Agradecemos la puntuación otorgada a través de Expidia.com, esperamos pronto nos visite por la sierra gorda. Cordialemente: Amelia Reyes Gerente general Hotel Misión Jalpan

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2021
Response from Hotel Misión Jalpan on 4 Jul 2021
Estimado Huésped Agradecemos la puntuación otorgada a través de Orbitz.com, sus comentarios son muy importantes para nosotros. Lo invitamos a regresar pronto a este su hotel Misión Jalpan. Cordialmente; Amelia Reyes Gerente general

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows were very comfortable
Stayed 1 night in May 2021
Response from Hotel Misión Jalpan on 4 Jul 2021
Dear guest. We appreciate your score awarded through Expedia.com, we invite you to return again to this your hotel Misión Jalpan. sincerely Amelia Reyes General manager

4/10 Poor

Erick, CDMX

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No hay servicio de botones, ni estacionamiento, la limpieza del restaurante es mala y la regadera de mi habitación no funcionaba correctamente
Stayed 1 night in Oct 2020
Response from Gerente de hotel Misión Jalpan on 9 Dec 2020
Apreciable Erick Agradezco la puntuación otorgada a través de Expedia.com, para nosotros es muy importante sus comentarios mismos que son tomados en cuenta, y con ello realizar las mejoras necesarias, esperamos nos de la oportunidad en su próxima visita por la Sierra Gorda queretana, vuelva a hospedarse con nosotros y pueda constatar los cambios realizados en nuestros servicios.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020
Response from Gerente de Hotel, Misión Jalpan on 16 Oct 2020
Estimado Huésped Agradecemos la valoración otorgada a través de Expedia.com. En su próxima visita a la Sierra Gorda lo invitamos a hospedarse en este su hotel Misión Jalpan. Cordialmente: Gerente de hotel Misión Jalpan

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2020
Response from Misión Jalpan on 3 Nov 2020
Estimado Francisco Agradecemos la valoración otorgada a través de Expedia.com, es un placer para nosotros atenderlos, esperamos nos visite pronto nuevamente. Cordialmente: Gerente general de hotel

8/10 Good

Nina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant
Overall a pleasant property. Staff extremely helpful. Food was adequate. Could improve WiFi. Great location from which to explore mission towns.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location downtown, good restaurant, clean and comfortable.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had better coffee. It was not that good or very hot.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Todo excelente! No hay estacionamiento como dicen, esta en la calle de la plaza.
Stayed 1 night in Jan 2020

8/10 Good

AGR, CDMX

Travelled with family
Liked: Cleanliness, staff & service
Es un hotel muy sencillo, pero cumple con su funcion. Creo que es la mejor opcion en la ciudad
Stayed 3 nights in Jun 2019

10/10 Excellent

Victoria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good neighborhood and clean hotel. Only negative no parking space and the air conditioning wasn’t great.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and location
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, no onsite parking but that wsnt a problem for us
Stayed 3 nights in Aug 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely hotel in the main plaza across from the mission. Comfortable bed, new towels, a pleasant courtyard with a pool. Breakfast at the hotel was very good and reasonably priced, too. If I were passing through Jalpan in the future, I would stay here again.
Stayed 1 night in Jul 2019

8/10 Good

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderfully located, right in the center of town. The rooms are comfortable and the food in the restaurant is really good. The only little detail in the hotel is the pool, which is not that clean. Overall, my stay was great, quiet and enjoyable.
Stayed 2 nights in Jun 2019

10/10 Excellent

JIMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Right on the square. Attentive helpful staff. Convenient starting off point for local tours to waterfalls.
Stayed 2 nights in Feb 2019

10/10 Excellent

Jose Daniel

It was great. The hotel is clean and is located right across the main plaza.
Stayed 1 night in Nov 2018

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mision Hotel Jalpan is good option!
There are no high end hotels in Jalpan (this hotel is the best option). It is somewhat basic but completely acceptable with very nice staff & clean rooms & located directly across from the main square which is great.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and courteous staff, very clean rooms, good food at the restaurant. It does not have parking, although we were able to park right in front of the hotel and didn't have to get in the car until it was done to go back.
Stayed 1 night in Oct 2018

6/10 Okay

Bryan, Providence, RI

Liked: Cleanliness, staff & service
Very decent hotel in a city with relatively few options. Wifi is terrible in the rooms and so-so in the courtyard. There used to be free parking in a lot, but that’s no longer the case (park on the street now). The hotel staff are wonderful.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Very average
Hotel is old and need some refurbishment, their car park was not available so we had to park on the street. Staff was not so nice. Was impossible to open the window of the room, so it was either too hot or too cold (using A/C), so we almost didn’t sleep. Overall I don’t recommend this place.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Well located, the restaurant service and food are of poor quality. The internet connection is deficient at best. Noisy street. And there was a cockroach in the shower
Stayed 1 night in Aug 2018

10/10 Excellent

Luis Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place to visit. Friendly personal, nice atmosphere.
Stayed 1 night in Jun 2018

10/10 Excellent

Nancy, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff ,clean rooms and great food! Close to the Central Park the only thing is I wish they had more parking
Stayed 5 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel is nice but quite noisy. Towels were in clean but old and largely used. The bathroom in the room we had, was very smelly and windows can not be open for ventilation. People was very nice and helpful. And among the few restaurants in city center, the one at the hotel was very good. We do not recommend at all to eat at Karina's restaurant.
Stayed 3 nights in Dec 2017

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good option to make base to visit the area
very convenient because it is across the street from Jalpan mission and main plaza, it is a good central place to make base if you plan to visit the surrounding missions. the only drawback is that the hotel offers no parking, and you have to park in the plaza where usually is not a problem to find parking in the nigth.
Stayed 1 night in Nov 2017

10/10 Excellent

Frankchute, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base hotel to explore Sierra Gorda
Stayed there for a night on our trip to see the Sierra Gorda. Very nice staff, clean rooms and good food at the in-house restaurant. The only caveat is that the hotel has no parking lot, but there are many places to park in the vicinity. Very friendly town and lots of things to do around.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel good location
Nice experience, walking distance of the Mission of Jalpan, good service