Jaibalito hotels from RM107

"Would not recommend to stay here. The staff is not trained in hospitality and the hotel itself is WAY OVERPRICED!! Even at half cost I would not stay here again. No phone reception in the area and NO wifi in the rooms. Stayed on a business trip and one of three rooms had heavy mold stains and the room itself was not properly cleaned. It is also located right next to a noise highway, so you hear cars and noisy public transport at all times. Found out when paying that if you book on other sites...

"Staff was wonderful, especially the waiters and room attendants. "

"Alexis Marlo and Eric were excellent hosts. We would highly recommend this place to stay if you want a quiet relaxing spot. "

"Amazing customer service, attention to detail Lucy, Pablo and staff went above and beyond to make sure we had a great and pleasant experience. "

"This oasis is even better than the photographs. Blown away by the beauty of the property. The hotel was at capacity but I felt like I was the only guest and had the pool to myself most of the time. Don’t hesitate or waste time looking at alternatives. "

"overall amazing experience! the staff was extremely nice and welcoming. The food and views were the best part. Loved staying here "

"The lovely Hotel Villa Santa Catarina is Guatemalan-owned. Beautiful two pools, great view of the lake, and a short tuk-tuk ride to Panajachel. The restaurant on site is fantastic for breakfast, lunch, and dinner. Room was spacious - no A/C, but not a problem with the cool lake breeze at night."

"Na verblijf was één grote tegenvaller. Het lijkt op de website alsof je in het Pink House verblijft, met gebruik van de keuken, maar dat was niet het geval. Eerst moesten we een half uur wachten omdat de eigenaar de boeking niet had gezien. We kregen daarna een zeer eenvoudige en niet erg schone kamer met alleen een tafel en een koelkast. We konden ons gekochte eten dus niet koken. Toen we gingen douchen sloegen de stoppen door. Dat bleek een bekend probleem. De eigenaar beloofde na veel boze...

"Great stay! The staff was super friendly."

"Great restaurant, super friendly staff, nice boat tours"

"The room was full of mosquitoes. Within a few minutes I had three bites. I asked the host what I could do and he gave me a spray. I sprayed the room but got two more bites. I left the guest house and asked for a refund of my reservation, but it was denied."

"Wonderful place!"

"Nice owner, and in a quiet part of town"

"Place is decent in order to save money. I little out of the main tourist area, but easy to access by Tuk tuk. "

"Good"

"Definitivamente es barato, pero no porque sea barato debe ser asi. No es nada en contra del señor David o su familia. Si son amables, pero llegue a las 2, incluso acorde la llegada y aun asi llegue y el lugar no estaba listo, entras por callejones que no se ven muy seguros, no esta bien señalizado el lugar, además de que no hay regadera, es bañarse a jicara con agua fria. No tuvieron la habitación lista hasta casi las 4 pm. La habitación es muy rústica, techo de lamina, huecos por donde se meten...

"Room was clean and comfortable. Staff was nice, but didn't have our booking logged and needed to verify with management that we could stay despite having the receipt from Expedia. Overall great experience. "