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Reviews of Kasa Southside Jacksonville

3.5 out of 5
Kasa Southside Jacksonville
8450 Gate Pkwy W, Jacksonville, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.0/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The condo was perfect! Great for our 9 night stay. Kitchen was well stocked. Would highly recommended.
Stayed 9 nights in Mar 2024
Response from Kasa Southside Jacksonville on 15 Mar 2024
Hi Linda, We are delighted to hear that you found our condo perfect for your 9-night stay and that the well-stocked kitchen met your expectations. Your high recommendation means a lot to us, and we are thrilled to have provided you with a great experience. We can't wait to welcome you back for another fantastic stay! Best regards, Team Kasa

10/10 Excellent

Joses

Travelled with family
Liked: Cleanliness, room comfort
Pleasant Stay
The stay here was very pleasant. I would recommend this location for anyone looking somewhere to stay while visiting Jacksonville.
Stayed 2 nights in May 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness
I enjoy everything about my stay thank you the pools restroom was unkept But my apartment was everything as advertised
Stayed 3 nights in May 2023

10/10 Excellent

kalisha

Stayed 2 nights in May 2023

10/10 Excellent

Malik

Liked: Cleanliness, property conditions & facilities
Great stay all together. highly recommend
Stayed 2 nights in May 2023

10/10 Excellent

Odalis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023

2/10 Terrible

Gregg

Disliked: Cleanliness, room comfort
Kasa wasn’t a hotel. They did not have staff in Jacksonville. They required pre-entry online identification - uploading photos, but their technology could not read it. They had no plan B and I had to find a hotel at 9:00 p.m after being on the phone with Kasa trying and re-trying many uploads. Places such as Kasa should have very obvious notices on your website about not being in the city of the booking and requiring quite extraordinary prerequisites. Kasa’s appearance as a nirmal hotel on Hotes.com reflects poorly on, and gives me decreased confidence in, Hotels.com, which I’ve used exclusively for > 20 years.
Stayed 2 nights in Mar 2023
Response from Team Kasa on 16 Mar 2023
Dear Gregg,We are sorry for failing to deliver your expectations on what could have been your first visit to our property. We are disappointed that we could not host you because of system challenges. Although we understand your trust may have already been compromised, we assure you that these instances are rare. We hope you will consider giving us a second chance on your future travels so we can have the opportunity to provide you with an enjoyable experience.

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Le loyer était très propre. Acces facile pour les restos, boutiques, plages... Par contre, bruyant vue les routes près de l'appartement
Stayed 8 nights in Apr 2024
Response from Kasa Southside Jacksonville on 15 Apr 2024
Hi Josee, We are delighted to hear that you found our property very clean and enjoyed the convenient access to restaurants, shops, and beaches. We understand your concern about the noise from the nearby roads. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. Best regards, Team Kasa

10/10 Excellent

Sunilda

Muy limpio , fácil de acceder buena comunicación con el host.
Stayed 2 nights in May 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr einfacher und unkomplizierter online Check in .Die Wohnung war sehr gut und hochwertig ausgestattet, alles war sauber und in gutem Zustand. Wir haben uns wohlgefühlt und würden die Wohnung noch mal buchen.
Stayed 2 nights in Apr 2023