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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Morning coffee by the pool or downtown exploration awaits at this Jacksonville hotel where city life meets seamless hospitality and modern comfort

Choose dates to view prices

The Hilton Garden Inn Jacksonville Downtown Southbank is in the heart of Southbank. Guests can work out in the gym, cool off in the outdoor pool, or dine at the Garden Grill, serving breakfast and dinner. Helpful staff offers express check-in/out for a smoother stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is RM447
RM507 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Presidential Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the area

Located in San Marco, a neighbourhood in Jacksonville, Hilton Garden Inn Jacksonville Downtown Southbank is in the entertainment district and near theme parks. Theatre Jacksonville and Florida Theatre are cultural highlights, and some of the area's landmarks include Prime F. Osborn III Convention Center and Fort Caroline National Memorial. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Jacksonville travel guide
Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Jacksonville_TheatreJacksonville_6069291_0005
    Theatre Jacksonville
    15 min walk - 1.3 km
  • EverBank Field featuring a lake or waterhole
    EverBank Stadium
    5 min drive - 4.7 km
  • Baptist Medical Center Jacksonville
    15 min walk - 1.3 km
  • Florida Theatre
    2 min drive - 2.4 km
  • Metropolitan Park
    4 min drive - 3.7 km

Getting around

  • Kings Avenue Station
    5 min walk
  • Jacksonville Station
    18 min drive
  • Jacksonville International Airport (JAX)
    24 min drive

Restaurants

  • The Bearded Pig
    6 min walk
  • The Southern Grill
    12 min walk
  • Tropical Smoothie Cafe
    9 min walk
  • Sake House
    10 min walk
  • Tidbits
    5 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hotel near EverBank Stadium
At Hilton Garden Inn Jacksonville Downtown Southbank, you can look forward to dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Limo/town car service, cooked-to-order breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Wedding services, a 24-hour front desk and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
More amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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Southbank Hotel by Marriott Jacksonville Riverwalk
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
8.2 out of 10, Very good, 1,666 reviews
The price is RM457
RM519 total
includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10 PM.

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Downtown Southbank on 5 Apr 2026 start from RM447, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Jacksonville Downtown Southbank pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jacksonville Downtown Southbank?

Self-parking is available for USD 25.00 per day.

What time is check-in at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Jacksonville Downtown Southbank?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Jacksonville Downtown Southbank located?

Located in San Marco, this hotel is 0.8 mi (1.2 km) from Theatre Jacksonville and 2.8 mi (4.5 km) from EverBank Stadium. Baptist Medical Center Jacksonville and Friendship Park are also within 1 mile (2 km). Kings Avenue Station is only a 5-minute walk and Riverplace Station is 12 minutes.

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Reviews

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

8.4

Very good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 556 out of 1007 reviews
Rating 8 - Good. 237 out of 1007 reviews
Rating 6 - Okay. 84 out of 1007 reviews
Rating 4 - Poor. 69 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Alisha

Liked: Cleanliness, amenities, property conditions & facilities
Check was easy and the entire place was clean and staff were very friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Check in young lady was very welcoming and courteous. Room was very clean, quiet and comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel es very nice & very well located near the San Marco arear.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff and service. Rose at the desk and Jose serving in the restaurant. Food was good
Stayed 1 night in Jan 2026

10/10 Excellent

D'Aunya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was clean with a nice view of the pool and location was perfect. We were able to walk to nearby bars and a great pizza spot! The jacuzzi was a plus!
Stayed 1 night in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
The staff was nice the room was clean and it is in a very convenient spot for us and why we were in town.
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Room was clean. Had to pay for the coffee. Was charged an early check in fee that was not advertised in writing. Convenient location.
Stayed 2 nights in Jan 2026

8/10 Good

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, but coffee machine needs to be replaced. I had to stand and hold the cover down to get a cup of coffee, and that sucked. Otherwise the stay was good. I enjoyed the dinner and the breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The rooms were very clean and didn’t have the weird smell like some hotels do when they try to cover up cigarette smells. It was very quiet and easy to park and get around town.
Stayed 2 nights in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Nice large room but bed wasn't very comfortable.
Stayed 5 nights in Dec 2025

8/10 Good

Robert

Liked: Staff & service
The property was very quiet nice stay very friendly staff would recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and peaceful
Stayed 1 night in Nov 2025

10/10 Excellent

Marthoe

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the front desk was informative and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

C

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to a great restaurant Hurricanes! Felt safe walking. Staff was excellent all the way around!
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great (Big as Texas ! ) Breakfast, friendly staff, great comfortable room.
Just outside the Hotel and it actually works!
Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Clean room, polite staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Clean room. Great location getting to and from football stadium.
Stayed 2 nights in Oct 2025

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities
Room was great . Building very clean. Told parking would be free with room key swipe. Charged 21.50, not happy there
Stayed 1 night in Dec 2025

8/10 Good

Anabel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and smelled fresh. Staff needs to work.on customer service skills.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamel Dubar

Liked: Cleanliness, amenities
Always enjoyed goin there!! They treat you right! Checking in always smooth .everyone is very polite and respectful. Food was good but would be nice to label the breakfast sausage. So you know which one is pork. Otherwise great food and service!
Stayed 2 nights in Nov 2025

10/10 Excellent

Talazzoe

Liked: Cleanliness, property conditions & facilities, room comfort
Clean Room
Stayed 1 night in Nov 2025

8/10 Good

Asha

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was centrally located near great all the event locations and the property is well maintained.
Stayed 1 night in Jun 2025

8/10 Good

Marvea

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a little dirty but still nice compared to other hotels in the area.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel - clean, good service, decent food in restaurant.
Stayed 1 night in Jan 2025