Hotel Keluarga di Jackson

"The lady at the front desk was so polite and kind. I had nothing less than amazing treatment from the staff. The only issue I had was with the $75 pet fee. I asked why it was so expensive and I was told that it was due to the hotel having to shampoo the carpet after the stay. I was a bit confused because I am a senior and I travel extensively with my 5 lb Chihuahua and 10 lb Morkie (a certified service animal). When I stay at pet friendly hotels, they always have pet friendly rooms. Sure, I have...

"The location was convenient, the property was clean/up-to-date, and the staff was friendly. I was just there for a quick overnight but chose it because of the consistency of the brand. If I may make a suggestion...please include conditioner in the shower. I travel a lot, and although I appreciate the full-size shampoo and body wash, this is the only hotel I have ever stayed in (motels included) that didn't include both. With a parent company as large as Hilton, I wouldn't have expected to have...