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Hotel Acqua Santa

3.0 star property
Hotel Acqua Santa's lush gardens provide a serene backdrop for exploring nearby ancient temples or simply unwinding in this peaceful retreat

Choose dates to view prices

Hotel Acqua Santa is surrounded by natural beauty and historic treasures. Relax in the garden or explore nearby Ganjoju-in and Hojoji Temple. Enjoy practical amenities like in-room WiFi and laundry facilities for a comfortable stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is RM375
RM412 total
22 May - 23 May
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  • Air-conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately JPY 1320 for adults and from JPY 1080 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Acqua Santa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Acqua Santa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Acqua Santa on 22 May 2026 start from RM375, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Acqua Santa?

Self-parking is free at this property.

What time is check-in at Hotel Acqua Santa?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Acqua Santa?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Acqua Santa located?

Located in Izu Nagaoka Onsen, this hotel is within 2 mi (3 km) of Katsuragiyama Ropeway, Ganjoju-in and Hojoji Temple. Nirayama Reverberatory Furnace and Egawa House are also within 3 mi (5 km). Izunagaoka Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

7.4

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 31 out of 81 reviews
Rating 8 - Good. 32 out of 81 reviews
Rating 6 - Okay. 12 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 4 out of 81 reviews

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great with explaining and accommodating. Very nice stay. The building was rather old and the television was a bit small but other than that it was great.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint lodging; great service catering to each person staying guest.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, good location with convenience shops and coin laundry nearby. Coin laundry also available at hotel. Free parking available. Quick check-in and check-out. Good CP value
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
２日目の宿泊ですが、トトロがたくさん置いてある部屋でした。笑 遊び心のようなものを感じました。温かみの感じる部屋でしたので、とても満足しています。ありがとうございました。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オシャレなホテルでした。自宅と同じように、ゆっくり休むことができました。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Yasuo

Liked: Staff & service, amenities
オーナー？はすごく良い人ですが、食事は微妙です。外食の方がいいかな…
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルに入る手前のエントランスはたくさんの木樹やアンティーク調の家具、かわいい小物やランプの装飾があり、見るもの見るもの感動し、しばらく写真撮りまくりでした。 室内も大変清潔で、ランプやテーブル椅子、カーテンも可愛らしく外国に来たような気持ちになりました。浴衣の柄もかわいいものでした。朝食はお豆腐や納豆オムレツ、パンコーヒーなど、ほど良い量で味も良く大変満足しました。次回はイタリア料理のディナーを味わってみたいです。オーナー兼シェフの方のセンスの良さとこのホテルへの愛着をすごく感じました。 大変満足しました。また泊まりたいと思います。
Stayed 1 night in Dec 2025
Verified

8/10 Good

HIROMI

Liked: Cleanliness, amenities, property conditions & facilities
たくさんのコメントにもあったように、建物は古いですが、お部屋はとても清潔でした。夕食と朝食を頼んだのですがどちら楽しみました。夕食のわさびパスタが私は1番おいしかったです。ぜひ他のパスタも食べてみたいです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kyoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駐車所もあり、バス停が目の前、レストラン併設、周囲にも中華や焼肉屋さんなどもあり便利な場所。 オーナーさんもニコニコと感じよく、用事で遅くなっても自由で、とても快適なホテルでした。
Stayed 1 night in Sep 2025
Verified

8/10 Good

はるえ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の電気がもう少し明るくできたらよかった
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

けいご

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kumiko

急遽で予約が取れて良かったです。 お部屋広かったです。
Stayed 1 night in Aug 2025
Verified

8/10 Good

谷

Liked: Cleanliness, staff & service, property conditions & facilities
チェックアウトが楽だった。
Stayed 1 night in Aug 2025
Verified

8/10 Good

masao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事が最高です。

食事が気に入って、リピートです。 夕食、朝食とも今回も大満足でした。 部屋は普通ですが、綺麗に清掃されており、問題ありません。 温泉ではない露天風呂が、以前あって楽しみにでしたが、ボイラーが壊れてしまって、なくなってました。
前菜
パスタ
魚料理
肉料理
Stayed 1 night in Jul 2025
Verified

8/10 Good

ハルコ

Liked: Cleanliness
近隣の宿泊施設がお高めなのでリーズナブルだったと思います。
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

けんや

Disliked: Property conditions & facilities
ユニットバスが軋んだ音をしていた。 またホテルの廊下が不思議な匂いがした。 周辺施設はいろいろあり便利。 口コミで見た露天風呂がなくなっていてがっかりしました。 ただオーナーさんの雰囲気がとても良くホテル自体の雰囲気は海外にいるかのような感じがして良かったです。
Stayed 1 night in Jul 2025
Verified

8/10 Good

喬

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いい体験です。お料理美味しく頂きました。ありがとうございました。
Stayed 3 nights in May 2025
Verified

8/10 Good

Shoichi

Liked: Cleanliness, staff & service, property conditions & facilities
料理も美味しくいただき満足です。 一点だけ申し上げるとすればWEB上でのリクエストには返信なくチェックしていないようでしたのでチェックしないならばリクエスト欄はクローズした方が良いと思います。
Stayed 1 night in May 2025
Verified

6/10 Okay

Motoko

Disliked: Property conditions & facilities
お食事が美味しかったです。
Stayed 1 night in May 2025
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

龍貓主題房間
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yoshitaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
キレイで良かったです。
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Satoshi

Disliked: Cleanliness, property conditions & facilities, room comfort

臭い

とにかくタバコ臭いホテル。耐えられずに近所のドラッグストアで消臭スプレーを購入して使用した。しかし、衣類はすべてタバコ臭くなり帰宅後に洗濯した。今どき、喫煙室というのが驚き。時代遅れの昭和のホテルで、価格に見合っていない。
Stayed 1 night in Feb 2025
Verified

4/10 Poor

?

Disliked: Cleanliness, property conditions & facilities
小綺麗な部屋だがタバコ臭いので、禁煙者には、不向きな宿
Stayed 1 night in Feb 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
なかなか清潔感も有り、部屋の広さも満足できる感じでした。朝食も美味しかったですよ
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kazuhiro

Liked: Cleanliness, staff & service, amenities
夕食(イタ飯のフルコース)、朝食(バイキングでない)付き、1泊。手作り感満載、駅から徒歩では辛い距離だが、利便性で動いてる日常を忘れさせるゆったり感を味わえます。真冬の利用でしたが、春先、初夏、収穫の時期にリピートしたい。
Stayed 1 night in Jan 2025