Is HAY Hotel Alsancak pet-friendly?

No, pets are not allowed at this property.

What time is check-in at HAY Hotel Alsancak?

Check-in start time: 4:00 PM; check-in end time: anytime.

Where is HAY Hotel Alsancak located?

Located in Alsancak, this hotel is 1 mi (1.6 km) from Izmir Port, and within 3 mi (5 km) of Smyrna and Konak Square. İzmir Clock Tower and Kadifekale are also within 3 mi (5 km). Cankaya Station is 30 minutes by foot and Izmir Alsancak Terminal Station is 7 minutes.

HAY Hotel Alsancak Reviews, Deals & Photos 2025

10/10 Excellent

Jessica

30 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean rooms. Front desk was super helpful.

Stayed 1 night in May 2025

10/10 Excellent

TAMER

14 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The most kind and helpful staff, Definitely would stay at this hotel for my future trips.

Stayed 3 nights in May 2025

10/10 Excellent

Susan

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean. Great bathroom.

Stayed 1 night in Jun 2025

10/10 Excellent

Cameron

12 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Best location in Izmir. Right on main pedestrian shopping and dinning street. One block from Aegean sea. Excellent service. Nice rooms. Excellent breakfast. Ive stayed in many Izmir hotwls in this area this was by far the best.

Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

10 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

friendly staff

Stayed 5 nights in Feb 2025

10/10 Excellent

Shanshan

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. There are a lot of restaurants near by. The coast is within walking distance. Good staff welcoming us.

Stayed 1 night in Jan 2025

10/10 Excellent

Mohamed

28 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is located in city center Alsancak , walkable to tram and ferry, shopping and dining is all around, staff are so friendly and cooperative , love to stay again…

Stayed 4 nights in Apr 2024

10/10 Excellent

Iain

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were all helpful and spoke good English. Breakfast was lovely. Location near to the cruise ship terminal was perfect. Walking distance.

Stayed 1 night in Sep 2024

8/10 Good

Akhil

2 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel rooms are nice and have comfy beds, and decent breakfast. The hotel staff were extremely hospitable and went beyond to help you out.

Stayed 3 nights in Apr 2024

10/10 Excellent

Tara

1 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great stay. Close to the waterfront, restaurants, and shopping. The staff was amazing!

Stayed 2 nights in Sep 2023

8/10 Good

SAEED

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Used this hotel whilst on business. Convenient location and the staff were friendly. Good breakfast. Would stay here no problem.

Stayed 3 nights in Jun 2024

10/10 Excellent

Mohamed

14 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel location is awesome, in the center of Izmir city, the staff are so friendly and they will make your life easy… keep up the good work

Stayed 7 nights in Aug 2022

10/10 Excellent

Maureen

31 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and staff

It was for one night staff where excellent, friendly and helpful, room was beautiful, comfortable and spacious couldn’t be better

Stayed 1 night in Oct 2022

10/10 Excellent

Fuad

13 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great, thank you!

Stayed 4 nights in Nov 2023

8/10 Good

Aari

28 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

I stayed for two nights everything was perfect but the breakfast was not that good

Stayed 2 nights in Jul 2021

10/10 Excellent

Dávid

6 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel ideally located near main street

Large modern rooms with comfortable beds, ideally located at the end of Alsancak's main street and close to bars and restaurants. Excellent diverse breakfast. Cheap car parks closeby.

Stayed 1 night in Sep 2022

8/10 Good

Alejandro

3 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

This is a very nice hotel, centrally located. The employees are friendly and helpful. The room was a bit small. overall, a good experience.

Stayed 2 nights in Sep 2021

10/10 Excellent

Nizamettin

29 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gino

Nice good clean l very happy see you soon

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

16 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel's location is superb for the visitors in Izmir as one can easily reach the seaside and the beauty of Kordon with a 2 mins walk. On the other hand, city train (izban) is also close, reachable with a 5mins walk. All in all, I had a very nice experience as a guest. Thanks a lot and congratulations.

Stayed 3 nights in Sep 2019

8/10 Good

Andrew

16 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

+++ Nice comfortable rooms, decent location, very clean ---- Breakfast wasn't worth the expense in my opinion, given there are so many choices nearby. Was also confused that some options were paid for even though I already paid for breakfast - a word to management: this is bizarre.

Stayed 3 nights in Sep 2019

4/10 Poor

Ha

6 Feb 2022

Liked: Cleanliness

Disliked: Amenities

Location is good. Property is new but so small. The room is too small. Staff is not flexible. With the price i guess it is ok. And it is a boutique hotel so small is what you should expect.

Stayed 2 nights in Feb 2022

4/10 Poor

Katherine

9 Mar 2022

Liked: Cleanliness

Disliked: Staff & service

Current construction in area means you can’t walk to hotel. Waited more than 30 mins for shuttle. COVID check process is over the top. HES code and Temp would have been sufficient not another form which they could have emailed in advance, Lack of English spoken, which is surprising and an airport hotel. Won’t stay there again.

Stayed 1 night in Mar 2022

4/10 Poor

Elias

3 Sept 2021

Disliked: Staff & service, room comfort

Do not stay at this hotel! Staff is not friendly!

I read a lot of reviews regarding this hotel and most of the recent ones were positive. However, I don’t know how they can rate such hotel with positive reviews. I don’t often write reviews but let me tell you that you shouldn’t lose your money on this place. Staff is rude and don’t know any English which it’s odd because many tourists are English-speaking. They don’t help you with the luggage at all and there are some stairs if you bring a lot of baggage. They assume you know everything about the hotel, including wifi and don’t explain anything at all. I politely asked for an additional towel and they didn’t want to give me one. They were very rude when I asked because it was against their rules. The restaurant downstairs is empty or closed. I asked about tours and they couldn’t provide me any information. A/C was not cooling enough. The room is so small that it felt like a box. Plus, there was a big column in the middle of our room. The room also had a bad smell coming from the bathroom like rotten food. As I said, I don’t often write reviews but this was one of the worst hotel experiences I have encountered. I think it is a tourist trap in my opinion and many reviews are either fake or not well-experienced travelers. On a positive note, the location is close to train stations and to many restaurants. Try staying in another hotel such as Hilton or Renassaince. You’ll thank me later! Be sure to plan your tours in advance because this hotel doesn’t train their staff well.

Stayed 2 nights in Aug 2021

10/10 Excellent

Nursen

7 Oct 2025

Liked: Amenities

Das Frühstücksbüffet war reichhaltig und frisch. Die Mitarbeiter an der Rezeption waren alle sehr freundlich; insbesondere Herr Şehsuvar Çağlar hat aktiv Empfehlungen gegeben und war sehr kompetent.

Stayed 3 nights in Oct 2025

10/10 Excellent

Burcu

25 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2025

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