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Ulasan tentang Best Western University Inn

2.5 out of 5
Best Western University Inn
1020 Ellis Hollow Rd, Ithaca, NY

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 389 daripada 1001 ulasan" "
Penilaian 8 - Baik. 335 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 128 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 88 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 61 daripada 1001 ulasan" "

8.0/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

7.4/10

Keadaan hartanah & kemudahan

7.4/10

Mesra alam

Ulasan

8/10 Baik

Irene

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 20 Mei 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 Cemerlang

Justo

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Todos bien gracias
Menginap 1 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 19 Mei 2024
Gracias por tomarse un momento para contarnos sobre su reciente estadía en el Best Western University Inn - Ithaca, NY. ¡Estamos encantados de saber que encontró nuestra ubicación excelente y el personal excelente! Muchos de nuestros huéspedes coinciden en que nuestra ubicación justo al lado de la Universidad de Cornell nos hace muy convenientes para aquellos huéspedes que visitan Cornell. Además, estamos justo en una ruta de autobús TCAT, lo que permite a los huéspedes sin automóvil llegar a cualquier lugar de Ithaca. Además, nuestra ubicación está a solo minutos de Ithaca Commons (centro de la ciudad), de varios parques estatales que tienen hermosas cascadas para explorar y del inicio de la ruta del vino Finger Lake del estado de Nueva York. Esperamos que se quede con nosotros nuevamente pronto.

10/10 Cemerlang

Jinky

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very friendly customer service and staff.
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 19 Mei 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 Cemerlang

janet

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great stay!
Menginap 3 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 19 Mei 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 Cemerlang

Youngil

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 18 Mei 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 Cemerlang

Kristina

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very convenient
Menginap 1 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 17 Mei 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn, Ithaca, NY. We are happy to hear that you enjoyed your stay and found our hotel to be clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Many of our guests agree that our location right next to Cornell University makes us very convenient for those guests visiting Cornell. We hope you will stay with us again.

10/10 Cemerlang

Ning

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 15 Mei 2024
Thank you for taking a moment to review your recent stay with us at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you found our location to be great. Many of our guests agree that our location right on Cornell campus is great. Plus, we are just minutes from the Ithaca Commons and more. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon, sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

4/10 Lemah

Ariel

Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 14 Mei 2024
Thank you for taking the time to rate your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. However, this review would hold more value if it had come with comments that tell us why you feel that our hotel was only worth out of a possible 5. We could then use those comments to implement improvements to ensure we provide a better experience in the future for all our guests and understand why you felt you did not care about your stay with us. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.

6/10 Boleh diterima

teresa

Mengembara bersama keluarga
Tidak sukakan: Keadaan hartanah & kemudahan
Property needs repair of door entry locks. Also weekend breakfast area was not maintained, very messy.
Menginap 2 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 13 Mei 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

8/10 Baik

Yolemnis, Bronx

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Me gustaría que hallan restaurante con mejor calidad de comida por qué los que hay es pésima la comida
Menginap 1 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 12 Mei 2024
Gracias por tomarse el tiempo para contarnos sobre su reciente estadía en el Best Western University Inn - Ithaca, NY. Estamos encantados de saber que disfrutó de su estadía y que encontró nuestro hotel cómodo, muy limpio y bien ubicado para satisfacer todas sus necesidades. A la mayoría de nuestros huéspedes les encanta nuestra ubicación justo al lado de la Universidad de Cornell, lo que nos hace muy convenientes para aquellos huéspedes que visitan Cornell. Aún así, lo que a menudo se pasa por alto es que estamos justo en una ruta de autobús TCAT, lo que permite a los huéspedes sin automóvil llegar a cualquier lugar de Ithaca. Además, nuestra ubicación está a solo minutos de Ithaca Commons (centro de la ciudad), de varios parques estatales que tienen hermosas cascadas para explorar y del inicio de la ruta del vino Finger Lake del estado de Nueva York. Nuestros huéspedes están encantados con nuestro desayuno buffet de cortesía, que incluye una estación para hacer sus propios gofres que tiene una variedad de ingredientes para agregar a sus gofres, huevos revueltos, carnes para el desayuno (tocino o salchichas o tocino canadiense), panes y muffins variados, cereales variados. y avena, frutas frescas y yogur. Además, servimos café, té, tres tipos de jugos, leche entera, 2% y de almendras. Esperamos que se quede con nosotros nuevamente pronto.

8/10 Baik

numidia

Sukakan: Kebersihan, kakitangan & perkhidmatan
Good hotel clean good price
Menginap 1 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 11 Mei 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

6/10 Boleh diterima

Peter

Sukakan: Kebersihan
Menginap 2 malam pada Mei 2024
Respons daripada The Best Western University Staff & Management pada 9 Mei 2024
Thank you for taking a moment to rate your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 Cemerlang

robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
.
Menginap 1 malam pada Mei 2024

8/10 Baik

Dustan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
The foray was not swept while we were there at any time.
Menginap 7 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 3 Mei 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 Cemerlang

Qinyan

Menginap 2 malam pada Apr 2024

8/10 Baik

J

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 30 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 Cemerlang

Sara

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 30 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

8/10 Baik

Pamela

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Welcoming was very pleasant, the continental breakfast was nice, room was stocked and everything seemed to work good. 2 unsatisfied situations other wise. 1. Hair was left in the tub, and the tub/shower wall was not cleaned from top to bottom. It had old soap running down the wall. 2. Spider/dust web hanging down and over the refrigerator/coffee area in a couple different spots.
Menginap 2 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 29 Apr 2024
: Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

10/10 Cemerlang

Corey

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 29 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 Cemerlang

Juan

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 26 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 Cemerlang

Karen M

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Good location to university and late check out made a big difference since we had a long drive the day before . Nice staff.
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 25 Apr 2024
: Thank you for taking the time to tell us about your recent stay at the Best Western University Inn, Ithaca, NY. We are happy to hear that you enjoyed your stay and found our hotel to be clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Many of our guests agree that our location right next to Cornell University makes us very convenient for those guests visiting Cornell. We hope you will stay with us again.

10/10 Cemerlang

Lori

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean, convenient, affordable
Menginap 2 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 25 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

6/10 Boleh diterima

Donald

Pengembara perniagaan
Average.
Menginap 3 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 24 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are sad to hear that you only found your stay to be average. We hope that you will consider staying with us again so that we can have another chance to provide you with superior experience you expected of your stay and that most of our guests state they have had.

10/10 Cemerlang

Md

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 24 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn, Ithaca, NY. We are happy to hear that you enjoyed your stay and found our hotel to be clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Many of our guests agree that our location right next to Cornell University makes us very convenient for those guests visiting Cornell. We hope you will stay with us again.

4/10 Lemah

Annabelle

Mengembara bersama keluarga
Tidak sukakan: Kebersihan
Our room smelled bad and we discovered some socks and candy wrappers on the floor from previous guests. At breakfast we had to clean up the table before we were able to sit down to eat.
Menginap 2 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 23 Apr 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

2/10 Teruk

Victoria

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Lost power
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 22 Apr 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. It is unfortunate that the electrical breaker popped and and shut the power off to your room temporarily on the morning you were checking out. However, it is good to know that the safety device (the breaker) worked and prevent you and the hotel from any harm. The power issue you experienced is not typical for our hotel. We hope that you will consider staying with us again.

10/10 Cemerlang

Phillip

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Check in staff were very friendly.
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 19 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 Baik

Jagdish

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 17 Apr 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

8/10 Baik

Tania

Menginap 3 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 6 Mei 2024
: Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 Cemerlang

Shekhar, Westwood

Menginap 1 malam pada Apr 2024

8/10 Baik

Maria

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Not as close to the university as I had hoped. And not walkable.
Menginap 2 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 14 Apr 2024
Thank you for taking a quick moment to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are disappointed to hear that you found our location not to be as close to campus as you hoped. We are one of two hotels that are on Cornell Campus grounds. The other hotel is the Cornell run hotel, the Staler. Many of our guests are delighted that our is location right on Cornell University grounds which makes us very convenient for those guests visiting Cornell. Plus, we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. We hope you will stay with us again, soon.

10/10 Cemerlang

Pablo

Sukakan: Kebersihan, kakitangan & perkhidmatan
The room was very clean and the space was w
Menginap 3 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 13 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

6/10 Boleh diterima

Ilies

Mengembara bersama kumpulan
Tidak sukakan: Keadaan hartanah & kemudahan
J’ai rien apprécié. C’était médiocre tout le séjour la bas.
Menginap 6 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 12 Apr 2024
Thank you for taking a moment to review your recent stay with us at the Best Western University Inn - Ithaca, NY. We are disappointed to hear that you found your stay to be just mediocre. The majority of our guests love that our location right on Cornell campus and that we are just minutes from the Ithaca Commons and more. Plus, they are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon, sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 Cemerlang

Rafid Sadman

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 12 Apr 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean, comfortable and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

4/10 Lemah

John

Tidak sukakan: Kebersihan
I found the location relatively poorly set with weak signage. The overall attitude of staff was somewhat bored and each time I went to front desk they were on a break - though they would come in immediately. They were not dressed professionally, and were not too interested in conversing with me. The property was overall dirty, inside and out. The room smelled vaguely of urine and I didn't want to find out if there were sheet stains. The toilet in the large bathroom was set directly against the wall to its right and made using it very awkward. The sound from other rooms was clearly audible from the hallways, including music, TVs and showers. The access to the building was quirky - long drives and odd walkways. The breakfast was slapped together, the 'heated' food was cold and barely cooked. Overall, it was a very disappointing stay since Best Western usually does much better. The cleaning staff, however was warm and friendly and were clearly doing the best they could under the circumstances.
Menginap 1 malam pada Apr 2024
Respons daripada The Best Western University Staff & Management pada 10 Apr 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

10/10 Cemerlang

Irwan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was good size and clean. The hotel was close to Collegetown Bagels, a Chinese restaurant, and a supermarket. Breakfast was good.
Menginap 2 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 7 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 Cemerlang

Rosa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Was pleasantly surprised by the spaciousness of the room.
Menginap 4 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 2 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very spacious, clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

10/10 Cemerlang

Zhan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 1 Apr 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

8/10 Baik

HONG

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I stayed overnight in Best Western. The lady at the reception was very nice. Room was in good size and quiet. The only downside was the breakfast as selections were minimal.
Menginap 1 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 31 Mac 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you found our hotel to be comfortable and the staff to be great. Our staff takes great pride in providing superior service to every guest every time. We were disappointed hear that you did not care for our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins, bagels and breads, assorted cereals and oatmeal, fresh fruits, and assorted yogurts with toppings to add to yogurt. Plus, we serve coffee (both hot and iced), assorted herbal teas, three types of juices, hot chocolate, whole milk, 2% milk and almond milk. We hope you will stay with us again.

6/10 Boleh diterima

Nicole

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was a former comfort inn; however the new owners removed some good features of chain hotels. There was a coffee pot vs a Keurig in the room. The cabinet holding the refrigerator was worn and needed to be replaced. Breakfast doea not include any hot food items such as eggs, waffles, bacon or sausage. The breakfast included bagels with an older model toaster that had a rotating conveyor belt. If you were not standing in front of the machine the bagel would fall in the floor. The area was not cleaned or monitored. 2 out of 3 juices were out of order. The hotel is on a busy highway with a lot of road noise. The noise did reduce somewhat between 11pm and 700 am. The coffee was not in a new container and the lids did not fit the cups. The person checking is in was not professional. The pool was closed. There was no artwork on any walls. The room was clean. We saw 2 ants. The blind was torn. We didn’t feel safe.
Menginap 1 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 31 Mac 2024
Thank you for taking the time to write a review. However, the review you wrote is about another hotel. We know this for several reasons. First, our hotel is a Best Western and has ALWAYS been a Best Western. Secondly, our hotel has the Keurig type coffee makers in our guestrooms. Furthermore, our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian Bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. The juice machine is working order and available to our guests 24 hours a day and our toaster in the breakfast area is not a conveyer belt style toaster. The next time you are traveling to the Ithaca, NY area we suggest that you book your reservation at Best Western University in and enjoy the superior service that you expect when staying at a hotel. We hope to see you soon.

10/10 Cemerlang

Mahesh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent place! Unbelievable price! Top service and facility. Must stay!
Menginap 1 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 31 Mac 2024
: Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are happy to hear that you found our staff very friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 Cemerlang

SUNG

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
One of best hotel in Ithaca
Menginap 1 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 29 Mac 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.

10/10 Cemerlang

Erik

Pengembara perniagaan
Great value, clean, large rooms, and friendly staff.
Menginap 2 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 29 Mac 2024
: Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are happy to hear that you found our staff very friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

8/10 Baik

Jonathan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very nice for a quick stay. Would stay again.
Menginap 2 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 29 Mac 2024
: Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you enjoyed your stay and found our hotel to be very clean and the staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

6/10 Boleh diterima

Krishna

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
There are no convenient facilities, especially dining facilities, near the hotel. The room was not very clean and the electrical switches and room lock were half-broken.
Menginap 3 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 27 Mac 2024
Thank you for taking the time to tell us about your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. The service you experienced is not typical of the service we provide here. Our guests’ satisfaction is important to us, and we will be using your comments to implement improvements to ensure we provide a better experience in the future for all our guests. I hope that you will consider staying with us again.

6/10 Boleh diterima

Margaret

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
The Staff at the registration desk were Awesome. It was unsafe for me, a single woman staying alone, to have to go outside to move from area to area of the building. I could not believe that I had to walk outside in order to go back to the registration desk. This is not what I expected and I was scared. Also, The room appeared clean except for the black filthy carpet. It’s in desperate need of replacement.
Menginap 2 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 27 Mac 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are thrilled to hear that you found our staff to be friendly. Our staff takes great pride in providing superior service to every guest every time. We hope you will stay with us again, soon.

2/10 Teruk

cheryl

Menginap 1 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 14 Apr 2024
Thank you for taking the time to rate your recent stay. On behalf of our entire team, I would like to apologize for not meeting and exceeding your expectations. However, this review would hold more value if it had come with comments that tell us why you feel that our hotel was only worth 1 out of a possible 5. We could then use those comments to implement improvements to ensure we provide a better experience in the future for all our guests and understand why you felt you did not care about your stay with us. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.

6/10 Boleh diterima

Lessa

Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 26 Mac 2024
Thank you for taking a moment to tell us about your recent stay with us at the Best Western University Inn - Ithaca, NY. We are happy to hear that you found our staff very friendly. Our staff takes great pride in providing superior service to every guest every time. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again.

10/10 Cemerlang

Jules

Mengembara bersama haiwan kesayangan
Sukakan: Kemudahan
Having all ground floor, rooms for pet friendliness, excellent.
Menginap 1 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 16 Mac 2024
Thank you for taking the time to write a review about your recent stay at the Best Western Grand University Inn, Ithaca, NY. It sounds like you had a very good stay. Our friendly staff takes great pride in providing superior service to every guest every time, even our four-legged guests. We hope you will stay with us again, soon.

8/10 Baik

Lukas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada The Best Western University Staff & Management pada 13 Mac 2024
Thank you for taking the time to tell us about your recent stay at the Best Western University Inn - Ithaca, NY. We are delighted to hear that you enjoyed your stay and found our hotel to be comfortable, very clean and well located to meet all your needs. Most of our guests love our location right next to Cornell University, it makes us very convenient for those guests visiting Cornell. Still, what is often overlooked is that we are right on a TCAT bus route, which allows guests without cars the ability to get to anywhere in Ithaca. Furthermore, our location is just minutes from the Ithaca Commons (downtown), several state parks that have beautiful waterfalls to explore, and the start NYS Finger Lake Wine Trail. Our guests are overjoyed with our complimentary breakfast buffet, which includes a make your own waffle station that has assorted toppings to add to your waffle, scrambled eggs, breakfast meat (bacon or sausage, or Canadian bacon), assorted muffins and breads, assorted cereals and oatmeal, fresh fruits, and yogurt. Plus, we serve coffee, tea, three types of juices, whole, 2% and almond milk. We hope you will stay with us again, soon.