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Vitalhotel Edelweiss

4.5 star property
Winter adventures await at this mountain retreat where travelers can parasail, sled, and ski by day, then rejuvenate with thalassotherapy treatments

Choose dates to view prices

Vitalhotel Edelweiss welcomes families to a mountain retreat with skiing. Join yoga at the 24-hour health club or recover with thalassotherapy and Thai massage at the spa. Kids enjoy parasailing, sledding, and ice skating while parents find tranquility in the garden.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8 AM - 10 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 December 2025 to 21 December 2027 (dates subject to change).

Access methods

Front desk (limited hours), key retrieval

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Vitalhotel Edelweiss have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool types include infinity pools.

Is Vitalhotel Edelweiss pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Vitalhotel Edelweiss?

Self-parking and valet parking are free at this property.

What time is check-in at Vitalhotel Edelweiss?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Vitalhotel Edelweiss?

Checkout is at 11 AM.

Where is Vitalhotel Edelweiss located?

Conveniently near to skiing facilities, this Neustift Im Stubaital hotel is located in the mountains within 3 miles (5 km) of 4 Piste Krößbach Ski Run, Sonnenbergabfahrt and Freizeitzentrum Neustift. St. George Church is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.8

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 26 out of 28 reviews
Rating 8 - Good. 2 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

Verified

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely spa break. Our stay was kickstarted with a lovely welcome, made to feel like family and instantly given a glass of bubbles and shown to lunch. The photos don’t do the spa area justice, it is gorgeous! We spent a lovely afternoon using the saunas, pool and relaxation room. The evening meal was nice, not the best food ever but it was good and there was a lot of food! The drinks were reasonable. Breakfast was lovely in the morning - lots of choice. We was sad to leave. Tip: if travelling from Innsbruck, you can get the bus for free by getting a pass on the Subitai tourism website
Verified

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Slightly disappointed to be put in an older style room but the view and service was amazing! The food was perfect and lots of choice. Thank you!
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Hübsch gelegenes, familiengeführtes Hotel , das es besonders gut versteht Gästen aller Altersstufen unter einem Dach einen schönen Urlaub zu bescheren. Wir hatten nur leider ein etwas älteres Zimmermodell das den Komfort teilweise einschränkt. Leider ging es auch zur Straße hin , so dass sich Straßenlärm und Ab/Anreise- sowie hotelbedingter Auslade/Versorgungsverkehr manchmal schon sehr früh am Morgen bemerkbar gemacht hat . Bei geschlossenem Fenster allerdings weniger störend. Es wurde uns eine Möglichkeit geboten in ein moderneres & ruhigeres Zimmer umzuziehen , allerdings gab es grössentechnisch nichts freies, passendes zu dem Zeitpunkt da das Hotel ausgebucht war. Behebbare Mängel wurden aber sofort behoben. Die allgemein zugänglichen Räumlichkeiten ( Restaurant, Lobby, Wellness etc ) sind alle renoviert bzw neu gebaut und daher in einem top modernem Zustand, sehr geschmackvolle Einrichtung. Sehr gute Küche & aufmerksames Personal. Die Kosmetik Abteilung ist ebenfalls sehr qualifiziert. Alles in allem ein erholsamer & schöner Wander/Skiurlaub.
Stayed 6 nights in Oct 2018
Verified

10/10 Excellent

LK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfektes Ski-und Wander mit schönem kleinen SPA

zuerst wohnten wir im Stammhaus, dort bewohnten wir ein großes etwas uriges aber sehr großes Familienzimmer mit Ankleidebereich, das war in Ordnung insbesondere für eine Familie mit 2-3 Kindern, ein Balkon war leider nicht vorhanden, wir sind dann gefragt worden ob wir ins neue Haus umziehen möchten. Gegen einen kleinen Aupreis hatten wir ein wunderbares Zimmer mit Balkon und Blick auf den Stubaier Gletscher. Éin wunderschönes Hotel zum Wohlfühlen, es ist seine 4 Sterne auf jeden Fall wert. Einrichtung TOP, kleiner SPA sehr schön, Außenpool mit kl. Liegewiese und Terrasse zum Entspannen sehr schön, sehr gutes Abendessen wie auch ein perfektes Frühstücksbuffet, die Nachmittagsjause ist auch zu empfehlen, sehr netter und aufmerksamer Service(ist heute ja keine Selbstveständlichkeit mehr). Wir kommen auf jeden Fall wieder.
Stayed 5 nights in Apr 2018
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel und guter Lage

war toll ! ..................................... war toll ! ..................................... war toll ! ..................................... war toll ! .....................................
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Lage, tolle Ausstattung

Sehr guter Service in allen Bereichen (Rezeption, Restaurant, Shuttle zum Gletscher, Zimmer...), sehr leckeres Essen, schöner Wellness Bereich.
Stayed 8 nights in Dec 2017
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel im Stubaital

Alles super! Der Empfang, dass Essen, die Atmosphäre einfach alles hat gepasst! Kommen gerne wieder.
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Albergo ben arredato ed accogliente

Tre giorni in montagna in un ottimo ambiente peccato che il personale non parlasse italiano Ma molto disponibili
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bellissima zona relax e ottima cucina

Bel hotel con ottima cucina e bellissima area saune-relax, wellness con panelli decorativi tutti in materiale naturale personale molto gentile e disponobile
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, close to the ski area in the mountain

Ski slopes very close with free shuttle Great Spa area. Very nice set-up. Beautiful.
Verified

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superstar - kann Ich bedenkenlos weiter empfehlen
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super!

loved this hotel. They served us such a delicious dinner and breakfast. all staff were kind indeed. kids and baby friendly hotel. really worth for price. would love to come back again.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spring ski location

great location for Stubai Glacier, very good spa and food
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Skihotel

Sehr schöner Skiurlaub in einem sehr schönen und familiär geführten Hotel.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt war perfekt. Der Empfang und der Service im Hotel war sehr gut.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wandern im Stubaital

Ein gelungener Wanderurlaub in einem tollen Hotel bei bestem Wetter.
Verified

10/10 Excellent

Gerard

Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Jan Wiktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Valerij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Hagen

Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super joseph

Stayed 7 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort