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"Wonderful staff, very easy to check in. "

"This was the BEST hotel that we stayed at during our entire Japan trip. It was spacious and felt very much like an American hotel room. I really liked the layout of the hotel and there were plenty of elevators. Even though it was such a large hotel, it never felt crowded in the lobby or hallways. The hotel put out a very large spread buffet spread for breakfast, which guests from both sides used in the morning. This was very full, but the staff were quite attentive and made sure to keep everything well stocked and the tables cleaned. I especially appreciated the free shuttle service to and from the airport. It felt like per luxury! The price was very affordable and quite extremely reasonable for the property, especially one so close to the airport!"

"Amazing "

"Comfortable bed and location closed to station "

"There's not enough stars for service! This hotel was awesome in every regard "

"Good family friendly hotel with easy shuttle transport too and from the Airport. Nice buffet breakfast as well!"

"Room was clean but needs to be refreshed/updated. Room was noisy. Could hear running water sound much of the night."

"Was very relaxing Dr"

"We stayed in the updated family suite with tatami beds. It had a peaceful feel and ambiance. We slept well on the mats. The customer service was excellent. They took care of us immediately when we stepped out of the elevator, sending our luggage onto the airport shuttle and informing us of the correct terminal for our airline. The airport shuttle bus was a wonderful service that was provided at no additional cost. The 24 hour store on site was very convenient to pick up everything we needed during the night and before leaving each day."