Icod el Alto Hotels with Swimming Pool

"We have stayed here many times before but this was the first time we were disappointed with our visit. The property itself is good with comfortable rooms and a lovely outdoor pool. However, the service fell below what we would expect at this price point and based on our previous experiences. Each day at breakfast, we were not offered coffee as before, and had to make it ourselves. At one evening meal, we had to get a high chair for our baby ourselves despite asking the staff for it 3 times. I had arranged with the staff for a cake and candle for my wife's birthday in advance and this did not happen. I brought this to guest experience the next day who promised they would make sure it happened that night. It did not. We brought up all these issues on check out and were promised a phone call from a manager that day which again did not happen. We were left very disappointed with the level of service from an expensive resort and we will not be going back. "

"A remarkable property in an absolutely fantastic location. Great breakfast buffet and very friendly staff."

"Almost everything was perfect. Great location with fantastic views, bed big and comfortable, overal the room was fantastic. Food was very good for a buffet with a huge choice that changed daily. Drinks are a reasonable price but limited beer choice, especially if you’re a bit fussy in that area. Only real negatives and to be aware of is very limited parking in the vicinity or at the hotel, nothing available when we arrived late at night and had to use a pay for car park 10 mins walk away, the hotel charges €20 per day and spaces are limited. Also the food at the pool bar was very mediocre. Overal fantastic quiet relaxing hotel with the best views in Tenerife. Highly recommend. "

"Old hotel with excelent loco ,breakfast ok,necesary to reduce bad smell from bathrooms.."

"We have not been annouced that gym is closed for 3 days because of working."

"Activities coordinator was friendly, funny, and very welcoming. The food was great and had lots of variety over the 2 weeks. The all inclusive option was a great value for us, and made the trip stress free. Would highly recommend this resort with the all inclusive option!"

"Na"

"Has everything you need very chic and the level room offering to open bar snacks very nice 👍 "

"Great place to stay. Fantastic breakfast with so many healthy options. Clean room"