Hotel Dekat Hyser Rivers Museum

"The place was great, but we discovered hidden fees. At 1pm, we asked if an early check in was available and there is a $25 fee for an early check in. We skipped check in until after 3pm."

"Staff breakfast clean"

"The breakfasts were good"

"Yes"

"The beds were so comfortable and the rooms were very clean. I loved that they had a tribute to all military members with different memorabilia and information from each of the wars. I’m always proud to stay in a place that supports our service members."

"Clean"

"Na"

"The room was clean but the shower did not drain so we were standing in ankle deep water. Towels were super soft, bed was comfortable and the breakfast was decent."

"Friendly and hard working staff. Very clean and updated rooms. Pool and hot tub are well maintained. Continental breakfast was full of good options and also very clean. I’d definitely recommend booking this hotel"

"Good stuff "

"We had a great stay at Holiday Inn this weekend. The staff were very friendly and welcoming from the moment we checked in Friday afternoon. There was a gentleman at the front desk who made check-in smooth and pleasant, though unfortunately I forgot his name. A special thank you to Madison in the food service area Saturday morning. She was very accommodating, offered helpful suggestions, and provided excellent customer service throughout our breakfast experience. Great job, Madison. Your...

"I am in a wheelchair, and as such, my only complaint is the odd set up for persons with disabilities to enter. One must wheel down past the actual front doors, which are stair assessable only, then enter a bit of covered area (which was by far the only real dirty and/or broken down looking space), then ride the elevator up and enter on the other side of the main foyer from the front desk. It wasn't such a big deal that I wouldn't stay again, but it was quite an annoyance. I believe a ramp...

"Great for the price."

"Room had great space, it was clean, the view was nice and the parking was convenient."

"This isn't a 3-star hotel. Seriously understaffed, so the one guy who does work at the desk is not very friendly. I got five packs of decaffeinated coffee in my room, no regular, and when I asked for it, I had to go to the lobby and he handed me two packs (I was staying two nights). They don't have a single extra pillow. No breakfast of any kind, the restaurant is supposedly temporarily closed, but it looks like it has been closed for at least 6 months."

"Not a good value for the money. Old ran down and smell of cat piss very evident"

"My room was cancelled by staff earlier that day so when I got there to check in they had no rooms left. I waited in the lobby until after 1:00am when luckily another guest checked out early. "

"It’s so pretty. The materials they used are very high quality and there’s a great attention to detail. Our room was big and felt luxurious. The frittata at the Rix is not to be missed!!"

"Fabulous place, recently renovated and super clean. Close to restaurants and shopping in a great little community. Easy drive to Grand Rapids. Will stay again if in the area!"