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Reviews of La Paix Hue

3 out of 5
La Paix Hue
No 8, Lane 139 Nguyen Sinh Cung, Hue, Thua Thien Hue

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Julie

Liked: Cleanliness
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Thi Thuy Anh

Overcharged
I booked a family room with 2 beds for my family for a night in Hue. Nothing too bad but absolutely not a good choice. Pros: The hotel is located right next to the river, so the atmosphere is great. We love it. Staffs are nice and fast-reacts to our request when there are problems with the lavabo. The guard helped us to carry our luggage when arriving, not when leaving. Cons: This price is absolutely overcharged. With that price, adding $10 or $20, I may get a much better option in a nice resort in Hue. The room is quite small to a "family room" size with 3 beds. The breakfast is a real disappointment with very boring taste. The bathroom is not very nice. Lavabo has a problem in the evening. The water could not get down but stuck there. When I call the receptionist, she says "normally it has no problem", seems she shows her untrust on us before coming to the room, and then send 2 guys and herself to check and fix it quickly.
Stayed 1 night in Sep 2019
Response from Nhan Truong on 18 Sept 2019
Dear Ms Thuy Anh, Thank you for taking your time to review us regarding your recent stay. We are very glad to see that you find our staffs were nice and had fast-reacts to your request. However, we also share your feeling that there were points not up to your expectation. Breakfast is always the factor that we take the most care to meet both Asian and European tastes. We should have explained and shared the information with you in advance. Besides, we would like to sorry about the misunderstanding between you and the receptionist which led to unpleasant feeling. Rest assured this will be shared with the whole team to learn and avoid future mistake. Again, thank you very much for your constructive and useful feedback. We hope to have another chance to welcoming you back in future. Sincerely, Nhan Truong/General Manager.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the riverside, which was quiet but close to the main walking street of restaurants (20 minute walk). Staff very helpful and kind. The room is little on small side, comfortable bed, clean, good AC and nice bathroom. Overall excellent value for money and a safe choice. One advice for the hotel - why not consider having a drinks station at breakfast so guests can help themselves to drinks freely? Thank you.
Stayed 2 nights in Jul 2019
Response from Nhan Truong/General Manager on 14 Aug 2019
Dear our valued guests, Thank you very much for taking your time to review La Paix Hue. We are very happy to see that you had an enjoyable stay. The team is so happy to see that you have your praise on their hospitality. Thank you very much for suggesting us about the drinks station. We will carefully take it to consideration and will have the most suitable manner. Again, thank you very much and look forward to welcoming you back at La Paix Hue. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All 3 of us slept well. I knocked out each night and slept the best there in fact. The prettiest and most scenic stay of our whole trip, considering that most of the other accomms we stayed at were of comparable price range. Friendly, genuine and sincere staff that did not use sales tactics on us.
Stayed 2 nights in Jun 2019
Response from Nhan Truong on 3 Jul 2019
Dear our valued guests, Thank you very much for the throughout review. We will share this to whole staffs as motivation. Again, thank you very much and look forward to welcome you back in near future. Best regards, La Paix Villa Hue.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new shared villa in Hue. Everyone was nice and friendly, and breakfast was delicious! We thoroughly enjoyed our stay at La Paix in Hue. Thanks for your hospitality :)
Stayed 1 night in Dec 2018
Response from La Paix Hue on 21 Dec 2018
Thank you very much for your nice comments. We hope to welcome you back in future.

4/10 Poor

Misa

Stayed 1 night in Aug 2023

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, gutes Frühstück, sehr schöne ruhige Lage.
Stayed 4 nights in Mar 2023
Response from Lynn on 5 May 2023
Dear Ms. Claudia,Thank you very much for your recent stay at La Paix Hue and for taking the time to share your valuable feedback on our services. We appreciate your compliment that encourage our team to serve our guests better in the coming time.We look forward to welcoming you back soonest possible!SincerelyHotel Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely surprise!
The highlight was the garden at the river front: Having breakfast and watching the river was a tranquil experience. The food was great and the staff was friendly and helpful at all times. We had a wonderful time and recommend staying at La Paix to explore Hue.
Stayed 2 nights in Mar 2023
Response from La Paix Team on 10 May 2023
Dear Guest,Thank you very much for your recent stay at La Paix Hue and for taking the time to share your valuable feedback on our services. We appreciate your compliment that encourage our team to serve our guests better in the coming time.We look forward to welcoming you back as soon as possible!SincerelyHotel Management.

10/10 Excellent

MI HEE

Stayed 1 night in Nov 2022

10/10 Excellent

HYEJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
재방문의사 100%
후에 숙소치고 정말 괜찮은곳 이 가격에 찾을 수 있는 상위 1퍼라고 할 수 있음 다시 후에를 여행한다면 여기서 머물예정 정원관리 시설도 너무 깨끗해서 만족 조식먹는 곳이 진짜 이쁘지만 모기 때문에 ㅠ 모기 쫓는 향같은게 필요할 듯 보임 조식은 쏘쏘 그리고 옆집에서 아침 일찍 시끄럽게 할 수 있는거 숙소에서 해결할 수 없다고 해서 직접 해결함
Stayed 2 nights in Feb 2019
Response from Nhan Truong/General Manager. on 14 Aug 2019
Dear HYEJUNG, Thank you very much for your kind review. Rest assured that your comments will be shared with all staffs as working motivation and encouragement. Once again, thank you very much and look forward to welcoming you back in near future. Sincerely,