River Falls hotels from RM227

"clean room "

"Although the rooms I booked were non smoking rooms, there was still a smell of smoke in the rooms. The furniture was dirty and didn't appear to have been cleaned. The beds were made though. The check in process was frustrating the person checking us in did not appear to be familiar with the process, we had called ahead of time to see if we could get connecting rooms, the notes were made but when we arrived we were told that they had no options of connecting rooms, yet other family members that checked in AFTER us received connecting rooms. We also arrived early for check in to ensure that we could have a greater possibility of having connecting rooms. "

"Great property"

"Yes"

"The valet drop-off and the check-in process were nearly effortless. Their process should be the standard for all hotels. The staff was friendly and so efficient. The room was so close to the elevator. The beds were comfortable. The valet process at checkout was also fast. My only critique is to install better signage on the outside of the building to direct visitors to the entrance, as the valet garage doors can be confusing for first-time visitors. We went to a concert at Grand Casino Area which was an easy walk along the river. I will definitely stay her again. "

"The staff were very helpful and friendly. The pool is not operating. "

"Was just what I was looking for. A few minute walk to the River Centre. Needs were really comfy and the shower was great"

"Room was ckean bed was comfy, staff was very kind."

"Great property and restaurant!"