Hotel Dekat Huamao Commercial Street

"The staff were amazing and helpful even with help of translation. Close to the subway. Room was clean."

"it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating....

"Great rooms"

"Beautiful hotel, lovely staff - felt worth the price."

"The air in the hotel was so thick, it was a smoke-filled room"

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"Overall service is warm and excellent. Special thanks to Dennis, he was very helpful to solve our problem."

"Beautiful breakfast and helpful staff."

"The service was exceptional and especially the concierge Sky was amazing"

"The staff was knowledgeable about Beijing. More importantly, front desk members have extensive travel experience, so they can assist guests in finding rewarding travel experience. Their guidance served me well during my trip. Highly recommended!"

"Great experience"

"Great food and helpful staff"