Howey-in-the-Hills Spa Hotels

"Pool and gym was as good as always. We found the mattress pad had several bad stains on it, had to have it replaced. One front desk employee was very short with me when I asked her to please the empty coffee containers. I was standing on the side of the desk when she allowed another guest to approach her for check out when I was there before that guest. She changed my morning outlook."

"Did not do extras. We had no a/c when my daughter got to her so called suite. Suite seemed the same size as the double room, just had a king bed and a couch. We had no hot water at all in the building we stayed at on Sunday in three rooms. There was no elevator either and he had elderly people with us and we're not told. Property seemed to be falling apart. Not well maintained. Expected more from this property. We booked for a wedding off site so had a lot of rooms. Will not stay there again! "

"old smelly loud people in hallways making noise."