Hotel Dekat Howard Stowe Roberts Cultural Life Center

"Close to RIT and restaurants. Comfortable and easy temperature control. Decent. Friendly staff."

"Everyone was so helpful and friendly. Janine (I believe that was her name) was incredibly accommodating. Would definitely stay here again. "

"They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit"

"No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw.."

"The staff is super sweet and responsive! The breakfast is not so good, so bring breakfast snacks. :P"

"Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash."

"The room was smaller than expected but fortunately we were only staying one night. The room didn’t seem to have enough insulation and it was a cold, windy night when we arrived. The heating system worked great but the bathroom remained cold even with the door left open. It was easy to complete the check-in process and receive our door code. The only suggestions I would make is for more areas in the bathroom for supplies, maybe a small shelf and more drinking cups, only 2 were provided."

"Front desk guy was very understanding and helpful"

"clean room. floor VERY creaky..sink in bathroom had very loose taps"

"Clean room, spacious, breakfast is great."

"Staff is very unprofessional!"

"Very nice property and staff. Pool was closed during visit."

"Great stay"

"Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more...

"Room was very clean, and staff was excellent. My only complaint would be the grounds around the hotel is very dirty with trash everywhere. We had two dogs with us, and to walk them was challenging due to litter everywhere. Everything else was perfect. "

"Room was beautiful and, had we been staying multiple days and nights, would have been excellently stocked and very convenient."

"THEY DIDN’T LET ME CHECK IN "

"Great Hotel! The staff, I mean every one that we encountered, was absolutely friendly!!!"

"Un cleaned. Missing soap dispensers(provided liquids in cups). Iron missing. AC connection broken. Total disappointment for the money we paid."