2/10
I called to cancel and get a refund because on the way to the hotel we were in an accident and couldn't be there and was told that Expedia would have to refund and then Expedia told me that the hotel would have to authorize the refund and when Expedia reached out to the hotel directly they told us they couldn't refund as per thier policy. I called to speak to a manager and he never called me back. My wife was hospitalized and i told them i could prove it they still said no. I am very disappointed in Holton. I will not ever stay at an hotel associated with Hiton again. Please consider booking with them and stay elsewhere if possible.
Richard
Menginap 1 malam pada Jul 2025