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Quality Inn & Suites Houston Northwest - Cypress

2.5 star property

Choose dates to view prices

Consider a stay at Quality Inn & Suites Houston Northwest - Cypress and take advantage of free self-service breakfast, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is RM252
RM295 total
includes taxes & fees
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Houston is home to Quality Inn & Suites Houston Northwest - Cypress. Travellers who have shopping on the agenda can visit Houston Premium Outlets and CityCentre. Looking to enjoy an event or a game while in town? See what's happening at Berry Center or Aerodrome. Visit our Houston travel guide
Map
13371 Fm 1960 Road W, Houston, TX, 77065

What's nearby

  • George R. Brown Convention Center
    George R. Brown Convention Center
    25 min drive - 42.6 km
  • NRG Stadium
    NRG Stadium
    30 min drive - 47.5 km
  • HCA Houston Healthcare North Cypress
    3 min drive - 2.6 km
  • North Cypress Medical Center
    3 min drive - 2.6 km
  • MD Anderson Cancer Center
    30 min drive - 43.7 km

Getting around

  • Houston Station
    25 min drive
  • George Bush Intercontinental Airport (IAH)
    34 min drive

Restaurants

  • Texas Roadhouse
    2 min walk
  • McDonald's
    8 min walk
  • Fogo de Chão
    7 min walk
  • Dutch Bros Coffee
    18 min walk
  • Speedy Stop
    6 min walk

About this property

Quality Inn & Suites Houston Northwest - Cypress

Property highlights
At Quality Inn & Suites Houston Northwest - Cypress, you can look forward to free self-service breakfast, dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, a front desk safe and multilingual staff
  • A computer station, a 24-hour front desk and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 58 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, fridges and microwaves

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includes taxes & fees
1 Apr - 2 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Frequently asked questions

Is Quality Inn & Suites Houston Northwest - Cypress pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn & Suites Houston Northwest - Cypress?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Houston Northwest - Cypress on 28 Apr 2026 start from RM252, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites Houston Northwest - Cypress?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Houston Northwest - Cypress?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn & Suites Houston Northwest - Cypress?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites Houston Northwest - Cypress located?

Situated in Houston, this hotel is within 3 miles (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Houston Northwest - Cypress Reviews

7.4

Good

7.4

Cleanliness

7.0

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 155 out of 344 reviews
Rating 8 - Good. 65 out of 344 reviews
Rating 6 - Okay. 37 out of 344 reviews
Rating 4 - Poor. 38 out of 344 reviews
Rating 2 - Terrible. 49 out of 344 reviews

Reviews

Verified

2/10 Terrible

Keoka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty & stained carpet; holes in bedding sheets; painted over tub stains, and front desk downgraded my room but did not reduce the price
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kerry

Liked: Property conditions & facilities
The staff were kind, friendly, and willing to help with anything we needed. The continental breakfast was lean at best and the rooms are clean but old and need updating.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches under the covers and crawling on the walls
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rafael

Good
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Roland

Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. There were roaches, suspicious stains on everything (mattress, carpet), the tub was dirty, the mini refrigerator had a yellow liquid on the bottom interior of it. The place literally had me itching for the 15-20 minutes we were in it. We checked out after speaking with both Expedia and facility staff. We were told we could check out and get a refund in 24-48 hrs. I have yet to receive our refund.
Roaches!!!
Yellow liquid in refrigerator
Tub stains
Small black stains all over mattress
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Wanda

Liked: Cleanliness, property conditions & facilities, room comfort
The first room we got had a broken fridge and no microwave so we had to get a second room. It was fine after that
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Geima

Disliked: Cleanliness, amenities
Room was disgusting and i never received my deposit back.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

William

Liked: Staff & service
Yes
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities
The first room was not cleaned and appeared as if the last person never checked out! I returned to the front desk to explain the condition of the room she then ask if I enter the room, I replied no as I could see from the window that it wasn’t cleaned and looked occupied. So.. she offered me another room. Upon entering the room I turn on the lights and there were roaches on the nightstand on the bed I was mortified and disgusted!!! I ask for a full refund which she declined!! I gave back the hotel key and I left!! I feel this hotel should taken off your site as a desired place to lodge.
Roaches on the bed
Roach on the telephone nightstand
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ugly and alot of unsafe and check in was bad
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Kiara

Room dirty with bugs
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ROMAN FCO PAREJA

Liked: Cleanliness, property conditions & facilities
Muy bueno
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

tamsyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth lady was nice. The room was terrible. Multiple stains on the carpet and couch. Hole in the bathroom door. Walking in it had a moldy smell. They did clean but the room was just old. I didn't want to walk with bare feet. I was suppose to stay 2 nights but I decided 1. They charged my card the full amount and they have to refund my money in 3 days... most hotels don't charge until you check out. I would not stay here again.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Al

Disliked: Property conditions & facilities
some
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Aquanius

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room, clean, quite, easy access to food and stores
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Yessenia

Liked: Cleanliness, property conditions & facilities, room comfort
We did not try the breakfast but the room was clean and spacious. Only complaint was checkin could have been more accommodating. I reserved online and even called to inquire prior to completing reservations, however was never advised that when I got there I’d have to pay an additional fee. I feel this is something that should be explained when you call for specifics. Other than that the stay was good.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Deontay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has bed bugs
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Randy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not Good!!!!!

There were two different women that I saw go in the room next door but 95% of my two day stay, one or both of them sat outside in front of their room and smoked, talked, and/or talked on their phone on speaker phone. To say they were trashy looking would be a compliment. This went on until about 0400 both mornings that I was there. I did see two males at two different times standing outside and talking to them for several hours both nights. They were well aware that I was staying in the room next to them but had no consideration for me being there. I worked 12 hour days both days and needed to get sleep but they still stayed outside the room the entire time. The room was clean but several things were broken and the tile floor was sticky. I will not stay at a Quality Inn again and will definitely never recommend it.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice clean room

Very spacious clean room nice and quite until the train rolls thru about 630am 😆
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Hotel was clean. The bed was comfortable and the room was OK. A train runs right by the hotel and is very loud if it was just once a day I wouldn’t complain, but the train is frequent since it’s near the port. I was very upset that I was charged a deposit upon check-in. I use choice hotels all the time and there is no reason for deposit in this hotel. I was also not made aware of it before I booked it.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Aug 2025