City view

Reviews of Blossom Hotel Houston

4 out of 5
Blossom Hotel Houston
7118 Bertner Ave, Houston, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1610 out of 2094 reviews" "
Rating 8 - Good. 254 out of 2094 reviews" "
Rating 6 - Okay. 93 out of 2094 reviews" "
Rating 4 - Poor. 72 out of 2094 reviews" "
Rating 2 - Terrible. 65 out of 2094 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place!!! Our favorite and only place we will stay when in Houston.
Stayed 2 nights in Apr 2024
Response from Team Blossom on 2 May 2024
Dear Donna, We are so grateful for your kind words and for claiming us as one of the favorite hotels you have visited! It is always wonderful to see when our guests are able to enjoy everything about our hotel. We truly pride ourselves on providing an exceptional stay for our guests, and it means the world to us to read your comments. Our staff is devoted to ensuring each guest feels at home and has the desire to return, and we look forward to welcoming you at Blossom Hotel Houston.Sincerely,Team Blossom

2/10 Terrible

Aleisia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I will say this I have been traveling for yrs and try to stay in the best hotels. This was my first time being discriminated against for my sexuality. My wife and I were violated by a male staff member who used his key to come into our room as we were just getting out of the shower and trying to get dressed. We were also accused of smoking when neither of us smoke anything at all. The male staff member claimed there silent alarm had been going off for days in the room yet we had just checked in hours prior. I’m extremely upset at the violation as well as my wife and will be taking further action.
Stayed 4 nights in Apr 2024

4/10 Poor

DAMION

Disliked: Staff & service, amenities, property conditions & facilities
Stains on carpet and couch tv did not work fridge did not work and had to flush toilet multiple times after use
Stayed 3 nights in Apr 2024
Response from Team Blossom on 1 May 2024
Dear Damion, Thank you for taking the time to provide detailed feedback on your stay. We sincerely apologize for the inconvenience caused due to the maintenance issues you encountered in your accommodations. We appreciate you bringing this to our attention and will share this with the relevant team to fix this immediately. We are also sorry for any items that were overlooked in the preparation of your room. Your feedback helps us identify ways to improve our overall service, and for that, we are grateful. We hope to show you the true quality of our hospitality in the future.Sincerely,Team Blossom

6/10 Okay

Walter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property and room was very nice. Our room was next to the elevator, and therefore very noisy. Our order at the restaurant was messed up and 3 mixed drinks totaled $70 with tip.
Stayed 1 night in Apr 2024
Response from Fernando M. on 29 Apr 2024
Good afternoon, We do apologize for the inconvenience. Blossom is dedicated to ensure satisfaction for every guest. We will learn from this incident to make sure this does not happen again during your next stay. Once again we do apologize and will improve for next time.

10/10 Excellent

karen joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful & spotless.
Stayed 1 night in Apr 2024
Response from Fernando M. on 29 Apr 2024
We thank you for staying with us and for your feedback!Our goal is to ensure pure satisfaction for each and every guest staying at the Blossom Hotel! We hope to see you again soon.

4/10 Poor

kenton

Disliked: Staff & service
Poor restaurant
Stayed 2 nights in Apr 2024
Response from Team Blossom on 30 Apr 2024
Dear Kenton, Thank you for the detailed evaluation. We apologize for anything other than a seamless, memorable dining experience at our in-house restaurant. Your comments will be shared with our staff, and we will use them to improve going forward. We hope you will give us another opportunity in the future.Sincerely,Team Blossom

4/10 Poor

Shernisia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Team Blossom on 30 Apr 2024
Dear Shernisia, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Team Blossom

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the medical district of Houston. Very nice staff. Prompt and courteous. The music in the dining room was a bit loud. Overall easy to locate the amenities. A gem of hotel in the conglomerate of chains.
Stayed 4 nights in Apr 2024
Response from Team Blossom on 29 Apr 2024
Dear Annette, Thank you for taking the time to share your experience at The Blossom Hotel. We’re delighted that you found a peaceful retreat in our hotel, perfectly situated in Houston's bustling Medical District. Our dedicated team strives to create an environment where guests can relax and rejuvenate, and it's heartening to know that our efforts have been appreciated. We are grateful for all your feedback and look forward to your return, offering you another opportunity to blossom in our inspired sanctuary.Sincerely,Team Blossom

2/10 Terrible

Tammika, Houston

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage is NOT accessible/available for larger trucks. I was unable to stay and did not check-in. The valet stated the website should specify limitations and parking would be at our risk on the street?!
Stayed 1 night in Apr 2024
Response from Team Blossom on 29 Apr 2024
Dear Tammika, Thank you for taking the time to share your experience. We are truly sorry to hear that you were unable to stay with us and about the parking concerns you had during your visit. Please rest assured that we are looking into this matter and will take appropriate steps to enhance our guests' experiences. Your comments are invaluable in helping us improve, and we hope to show you the true quality of our hospitality in the future.Sincerely,Team Blossom

10/10 Excellent

JOSE, PHARR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff super nice, food was great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly and helpful staff. Bathroom was great with waterfall shower and comfortable beds. Smooth check-in.
Stayed 1 night in Apr 2024
Response from Team Blossom on 27 Apr 2024
Dear Susan, Thank you for taking the time to share your experience at The Blossom Hotel. We are thrilled that you found space to blossom within the serenity of our inspired sanctuary in the heart of Houston's Medical District. It warms our hearts to know that you appreciated the immersive design, spacious guest rooms, and outstanding service provided by our staff, all converging to offer well-being on your terms. We look forward to welcoming you back to The Blossom Hotel, where you can continue to find space to blossom and experience the vibrant heartbeat of Houston's Medical District.Sincerely,Team Blossom

8/10 Good

Tara

Travelled with group
Very nice, smells AMAZING! No microwaves in the rooms & none for public use. Heating/cooling is super slow though. & the fridge/cooler sucks. Would still do it all over again though.
Stayed 2 nights in Apr 2024
Response from Team Blossom on 27 Apr 2024
Dear Tara, Thank you for being our guest. We are glad you liked your comfortable room. However, we apologize for not meeting all of your expectations. Your thoughts and experiences are incredibly important to us. Neutrality is the antithesis of the exceptionally tranquil sanctuary experience we strive to create for our guests. We regret not fully curating this for you. We would love the opportunity to welcome you back for a more curated stay to hit these marks. Sincerely,Team Blossom

10/10 Excellent

Jerely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Team Blossom on 27 Apr 2024
Dear Jerely, Thank you for choosing Blossom Hotel Houston and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Team Blossom

10/10 Excellent

JOSE, PHARR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful. Such high level of professionalism of the staff. Great location to medical complex of Houston. Loved it!
Stayed 1 night in Apr 2024
Response from Team Blossom on 26 Apr 2024
Dear Karen, Thank you for being our guest at Blossom Hotel Houston and sharing your experience. We are delighted that you found a peaceful retreat in our hotel, perfectly situated in Houston's bustling Medical District. Our dedicated team strives to create an environment where guests can relax and rejuvenate, and it's heartening to know that our efforts have been appreciated. We appreciate your feedback, and we look forward to your next visit. Sincerely,Team Blossom

10/10 Excellent

Allmighty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Team Blossom on 26 Apr 2024
Dear Allmighty, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Blossom Hotel Houston. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. Thank you again for your patronage, and we hope that we will have a chance to host you again in the future.  Sincerely,Team Blossom

8/10 Good

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it, but the fire alarm lights kept going off while we slept in bedroom..but everything else was fine
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 22 Apr 2024
Dear Belinda, Thank you for choosing Blossom Hotel Houston. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing the concerns regarding the fire alarm lighting in your room to our attention. We look forward to hosting you again the next time you are in the area.Sincerely,Team Blossom

10/10 Excellent

Jamilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of property was great
Stayed 2 nights in Apr 2024
Response from GENERAL MANAGER on 22 Apr 2024
Dear Jamilah, Thank you for staying at Blossom Hotel Houston. We are pleased to know how much you enjoyed your time with us, and we appreciate you mentioning our amazing views. We look forward to your return, offering you another opportunity to blossom in our inspired sanctuary.Sincerely,Team Blossom

10/10 Excellent

Allmighty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GENERAL MANAGER on 23 Apr 2024
Dear Allmighty, Thank you for the excellent rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. We eagerly await your next visit, where the vibrant energy of the Medical District and the calm of The Blossom Hotel await.Sincerely,Team Blossom

10/10 Excellent

Ciera T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Rooms and the amenities were great.
Stayed 2 nights in Apr 2024
Response from GENERAL MANAGER on 22 Apr 2024
Dear Ciera, We appreciate your kind words about your stay at The Blossom Hotel. Learning that our hotel served as your sanctuary in the heart of Houston's Medical District brings us great pride. Our commitment to providing a space where guests can blossom is at the forefront of what we do, from our many amenities to the serenity of our guestrooms. Thank you for these generous comments about our dedicated team. From the moment you step through our doors, we strive to provide service that exceeds expectations. We eagerly anticipate your next visit, where more serene and enriching moments await you.Sincerely,Team Blossom

10/10 Excellent

Rikheba Briana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing like everyone from the people that valet your car to walking in to check in. Brandy checked me in very knowledgeable and sweet. Manager was amazing like I highly recommend
Stayed 3 nights in Apr 2024
Response from GENERAL MANAGER on 22 Apr 2024
Dear Rikheba, Thank you for being our guest and for recommending us to future travelers. From the moment you step through our doors, we strive to provide service that exceeds expectations. We are grateful for your mention of Brandy's exceptional service. We are fortunate to have them on our team, and we will make sure they receive the recognition they deserve for making your stay extra special. We eagerly await your next visit, where the vibrant energy of the Medical District and the calm of The Blossom Hotel await.Sincerely,Team Blossom

10/10 Excellent

Lisa, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING STAFF/especially Pablo!! Very professional and attentive!! I would recommend over all hotels in the area…
Stayed 4 nights in Mar 2024
Response from GENERAL MANAGER on 22 Apr 2024
Dear Lisa, Thank you for sharing your delightful experience at The Blossom Hotel with future travelers. We are grateful for your mention of Pablo's, exceptional service. We are fortunate to have him on our team, and we will make sure he receives the recognition he deserves for making your stay extra special. Thank you again for choosing us as your haven, and we can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom

10/10 Excellent

addy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly loved my stay here it was a beautiful quiet stay here I have to travel back again.
Stayed 3 nights in Apr 2024
Response from Team Blossom on 20 Apr 2024
Dear Addy, Thank you for sharing your wonderful experience at Blossom Hotel Houston. It’s a pleasure to know that our polished service and luxurious amenities contributed to a delightful stay. Our team strives to provide a haven of elegance and comfort for our guests, and your feedback is a testament to our efforts. We eagerly await your return for another escape from the ordinary.Sincerely,Team Blossom

8/10 Good

Sierra, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. The staff were very friendly especially the gentleman in the lounge. The rooftop pool and lounge area was clean and cozy. I just loved the chic decor.
Stayed 2 nights in Apr 2024
Response from Team Blossom on 19 Apr 2024
Dear Sierra, Thank you for choosing Blossom Hotel as your haven during your visit to Houston. We are delighted to hear that you experienced the sophisticated moments and polished, genuine service that we take pride in providing. Our staff is always eager to create an escape from the ordinary for our guests, and we enjoy knowing that we succeeded in doing so for you. From the rooftop pool with breathtaking views to our Peloton Studio and the inviting Rendezvous lobby lounge, we are pleased that you had the opportunity to enjoy the unique offerings we always strive to provide.Sincerely,Team Blossom

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A pleasant stay!
Stayed 2 nights in Apr 2024
Response from Team Blossom on 19 Apr 2024
Dear Vivian, We are thrilled you had an excellent stay at Blossom Hotel Houston, and we appreciate the fantastic rating. Thank you for choosing us as your haven, and we can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom

10/10 Excellent

Tina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, new, options for bar & food
Stayed 1 night in Apr 2024
Response from Team Blossom on 19 Apr 2024
Dear Tina, Thank you for the excellent review of Blossom Hotel Houston. We are delighted to read that you loved our inviting and immersive design. Your kind words about dining with us brightened our day, and our culinary team will enjoy hearing your compliments. Thank you for choosing us as your haven, and we can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom

10/10 Excellent

CRYSTAL

Stayed 3 nights in Feb 2024
Response from Team Blossom on 19 Apr 2024
Dear Crystal, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Blossom Hotel Houston.Sincerely,Team Blossom

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great hotel.
Stayed 1 night in Apr 2024
Response from Team Blossom on 18 Apr 2024
Dear Gerardo, Your kind words about your stay at Blossom Hotel Houston are greatly appreciated. We are delighted to hear that our commitment to providing polished, genuine service made your visit memorable. The entire team takes pride in creating a sophisticated and relaxing environment for our guests. Thank you for choosing us, and we hope to be your haven in Houston again in the near future.Sincerely,Team Blossom

10/10 Excellent

Trina, Tomball

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonder place our second time there and it never disappoints we will be back again!
Stayed 2 nights in Feb 2024
Response from GENERAL MANAGER on 17 Apr 2024
Dear Trina, It brings us immense joy to learn that your second visit to Blossom Hotel Houston was also nothing short of spectacular. We aim to create sophisticated moments for our guests, and it's gratifying to know we achieved this with you. Thank you for choosing us, and we can't wait to host you again soon.Sincerely,Team Blossom

10/10 Excellent

A'kia

Liked: Cleanliness, staff & service, property conditions & facilities
Vibe
Stayed 2 nights in Apr 2024
Response from GENERAL MANAGER on 17 Apr 2024
Dear A'kia, It brings us immense joy to learn that your visit to Blossom Hotel Houston was nothing short of spectacular. We aim to create sophisticated moments for our guests, and it's gratifying to know we achieved this with you. From our rooftop pool's stunning views to the inviting ambiance of our Peloton Studio, we're glad you enjoyed the unique experiences we offer. Thank you for choosing us, and we can't wait to host you again soon.Sincerely,Team Blossom

8/10 Good

Lizbeth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful decor!
Stayed 2 nights in Apr 2024
Response from GENERAL MANAGER on 16 Apr 2024
Dear Lizbeth, Thank you for choosing Blossom Hotel Houston. Every moment in our hotel, from finishes to furnishings, has been carefully considered. We appreciate your kind remarks about our inviting and immersive design. It was a pleasure having you as our guest, and we look forward to your return.Sincerely,Team Blossom

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was great too would definitely recommend.
Stayed 3 nights in Apr 2024
Response from Team Blossom on 14 Apr 2024
Dear Dexter, Thank you for being our guest and your excellent rating is greatly appreciated. We are delighted to hear that you loved our spotless property along with our commitment to providing polished, genuine service made your visit memorable. The entire team takes pride in creating a sophisticated and relaxing environment for our guests. Thank you once again for recommending Blossom Hotel Houston to other travelers, and we look forward to welcoming you back for another extraordinary stay in the heart of Houston.Sincerely,Team Blossom

10/10 Excellent

taylen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Team Blossom on 15 Apr 2024
Dear Taylen, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Blossom Hotel Houston soon!Sincerely,Team Blossom

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melandie at Blossom Cafe and Jose at the front desk shared exemplary customer service.
Stayed 1 night in Apr 2024
Response from Team Blossom on 15 Apr 2024
Dear Desiree, We are delighted to hear that your stay at our hotel was exceptional, and we are very fortunate to have such thoughtful and exceptional team members such as Melandie and Jose. Your kind words motivate us to maintain the highest standards, and we will be sure to share your kind words with them as well as our entire team and let them know their efforts made your stay memorable. We eagerly anticipate your next visit, where more serene and enriching moments await you.Sincerely,Team Blossom

8/10 Good

Tanesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the aesthetic of this hotel, the rooms are spacious, clean and the hotel is beautifully decorated. The staff were friendly for the most part, but the experience was not remarkable. It didn’t feel like as a guest superior customer service was prioritized. Calling down to concierge while speaking to the staff I was put in hold while talking, there was much extraordinary about the checkin process, which I look for in how staff greet you or assist in the process. It was not bad, but I expected better by reviews and the aesthetic of the hotel.
Stayed 3 nights in Apr 2024
Response from Team Blossom on 11 Apr 2024
Dear Tanesha, Thank you for taking the time to share your experience at The Blossom Hotel. Our rooms are meant to be your own oasis with luxurious and thoughtful details to help you decompress. We are pleased to know this was your experience. However, our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. We will follow up with the appropriate parties to ensure this will not happen again. It was a pleasure having you as our guest, and we hope you will choose us again when you return to our area.Sincerely,Team Blossom

10/10 Excellent

Donna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!!! Unique boutique hotel. Great amenities. Best place to stay in Houston.
Stayed 1 night in Apr 2024
Response from Team Blossom on 10 Apr 2024
Dear Donna, Thank you for sharing your wonderful experience at Blossom Hotel Houston. It’s a pleasure to read your comments about our property and the luxurious amenities that contributed to a delightful stay. Our team strives to provide a haven of elegance and comfort for our guests, and your feedback is a testament to our efforts. We eagerly await your return for another escape from the ordinary.Sincerely,Team Blossom

6/10 Okay

Kristi

Stayed 2 nights in Apr 2024
Response from Team Blossom on 11 Apr 2024
Dear Kristi, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Team Blossom

10/10 Excellent

Judy

Stayed 2 nights in Apr 2024
Response from Team Blossom on 30 Apr 2024
Dear Judy, It brings us immense joy to learn that your visit to Blossom Hotel Houston was nothing short of spectacular. Our aim is to create sophisticated moments for our guests, and it's gratifying to know we achieved this with you. From our rooftop pool's stunning views to the inviting ambiance of our Peloton Studio, we're glad you enjoyed the unique experiences we offer. Thank you for choosing us, and we can't wait to host you again soon.Sincerely,Team Blossom

8/10 Good

Diamond

Liked: Amenities
Everything
Stayed 3 nights in Apr 2024
Response from Team Blossom on 10 Apr 2024
Dear Diamond, It brings us immense joy to learn that your visit to Blossom Hotel Houston was nothing short of spectacular. Our aim is to create sophisticated moments for our guests, and it's gratifying to know we achieved this with you. From our rooftop pool's stunning views to the inviting ambiance of our Peloton Studio, we're glad you enjoyed the unique experiences we offer. Thank you for choosing us, and we can't wait to host you again soon.Sincerely,Team Blossom

10/10 Excellent

Lexus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay there again.
Stayed 3 nights in Apr 2024
Response from Team Blossom on 9 Apr 2024
Dear Lexus, Your excellent rating is greatly appreciated. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Thank you for choosing us as your haven, and we can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom

8/10 Good

Jashay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and clean.
Stayed 3 nights in Apr 2024
Response from Team Blossom on 9 Apr 2024
Dear Jashay, Thank you so much for your kind words about Blossom Hotel Houston! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Team Blossom

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in walking distance
Stayed 1 night in Feb 2024
Response from Team Blossom on 9 Apr 2024
Dear Timothy, Thank you for choosing to stay at Blossom Hotel Houston and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we regret not meeting your expectations. We appreciate your feedback, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Team Blossom

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!! I always Come here for staycations.
Stayed 1 night in Apr 2024
Response from Team Blossom on 12 Apr 2024
Dear Jacquelyn, Thank you for making Blossom Hotel Houston your home away from home. It is always a pleasure to read from our loyal guests and to know we are continually exceeding expectations. We will be sure to share your review with all of our associates. We look forward to your next stay and until then, wish you safe travels.Sincerely,Team Blossom

10/10 Excellent

Lisa, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem!! Front desk personnel Pablo was the light of my life as I chose this hotel in the Medical Center to recover from surgery. Pablo is THE BLOSSOM! The most professional, kindest and funniest guy that is definitely a great asset to this property!! I would recommend this hotel to all travelers.
Stayed 3 nights in Mar 2024
Response from Team Blossom on 20 Apr 2024
Dear Lisa, Your kind words about your stay at Blossom Hotel Houston are greatly appreciated. We are delighted to hear that our commitment to providing polished, genuine service made your visit memorable. The entire team takes pride in creating a sophisticated and relaxing environment for our guests and that our friendly, thoughtful staff took great care of you. We will surely share your compliments with Pablo. Thank you for recommending us, and we hope to be your haven in Houston again in the near future.Sincerely,Team Blossom

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Rooms are nice, but the bed was not comfortable. The fitness center is beautiful
Stayed 4 nights in Mar 2024
Response from Team Blossom on 8 Apr 2024
Dear Ashley, Thank you for choosing Blossom Hotel as your haven during your visit to Houston. We are delighted to read that you loved our well-kept property along with the amenities. However, we are sorry that you found our mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Team Blossom

8/10 Good

LaBarbara, Buffalo

Liked: Cleanliness, staff & service
Nice hotel clean great staff.
Stayed 2 nights in Mar 2024
Response from GENERAL MANAGER on 7 Apr 2024
Dear LaBarbara, Your kind words about your stay at Blossom Hotel Houston are greatly appreciated. We are delighted to hear that our commitment to providing polished, genuine service made your visit memorable. The entire team takes pride in creating a sophisticated and relaxing environment for our guests. Thank you for choosing us, and we look forward to being your haven in Houston again shortly.Sincerely,Team Blossom

10/10 Excellent

bunnie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Mar 2024
Response from GENERAL MANAGER on 7 Apr 2024
Dear Bunnie, We are thrilled to know that your visit to Blossom Hotel Houston was a memorable one. Our team is committed to delivering an exceptional experience, and it's heartening to hear that our dedication to sophisticated hospitality has resonated with you. We look forward to welcoming you back for another extraordinary stay in the heart of Houston.Sincerely,Team Blossom

8/10 Good

Gabriell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Blossom Hotel is a luxury hotel in a not so luxurious location. The hotel is located in the medical district which is surrounded by apartments. While the lobby is gorgeous, the rooms are a little worn and in need of new carpeting. The first room that we were given had visible stains all over the carpet. We were then upgraded to a different room and it too had stains on the carpet. All of the staff were friendly and accommodating.
Stayed 4 nights in Mar 2024
Response from Team Blossom on 6 Apr 2024
Dear Gabriell, Thank you for evaluating your stay at Blossom Hotel Houston and for your nice rating. We are glad to know that you loved the attentive and professional service provided by our devoted associates. However, we are sorry for not meeting your expectations and for any inconvenience caused due to the change of your room and the concerns you had due to the carpet in your both assigned accommodations. We appreciate you bringing this to our attention and will address this appropriately. We are grateful for your patience and hope to have another opportunity to provide you with the seamless visit you deserve.Sincerely,Team Blossom

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with parking fees but they were resolved when we checked out with the help of the Manager who happened to be present.
Stayed 5 nights in Mar 2024
Response from Team Blossom on 6 Apr 2024
Dear Frances, Thank you for reviewing your stay at Blossom Hotel Houston and for your kind rating. We are sorry for any inconvenience caused due to the concerns you had with the parking cost, but we are happy that our associates resolved this to your satisfaction. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Team Blossom

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how quiet it was in the surrounding area. The hotel was pretty central to the areas I wanted to be around ( east downtown Houston- 3rd Ward ;10 min uber) and Downtown Houston.
Stayed 4 nights in Mar 2024
Response from Team Blossom on 5 Apr 2024
Dear Yvonne, Thank you for sharing your delightful experience at The Blossom Hotel. We are thrilled to know that our hotel's serene ambiance and central location in Helix Park enhanced your visit to Houston’s Medical District. We enjoyed having you as a guest and can't wait to welcome you back for another experience of tranquility and comfort.Sincerely,Team Blossom