Hotel Keluarga di Teluk Horseshoe

"My only complaint was the difficulty with the TV. Very confusing. Guests that also stayed at this hotel reported having the same difficulties. Only 1 elevator was operating and it was incredibly slow."

"We stay here when we travel to see local family. It’s always a great place to relax and chill after family catch-up chaos. Chilis right outside the door is just good stuff on top."

"The tv equipment wasn’t working but we switched rooms. There is a crystal blue pool but it’s awfully hot so we didn’t get in. A nice feature is the ability to check in as early as 2 PM which helps for weary travelers. Coupled with the amazing breakfast in the morning with biscuits and gravy, sausage, eggs, refried beans with tortillas…..etc etc etc. If I’m within 50 miles after 2PM, I know where I’ll stay!"

"The gentleman at check-in was rude and not very welcoming. He did not explain the hotel's amenities and was not helpful when I asked about changing my room, even though I offered to pay for an upgrade. In contrast, the lady at the reception was friendly and professional, and the breakfast team was warm, attentive, and provided excellent service."

"Our stay overall was enjoyable, the bed was comfortable, the pool refreshing. The hotel maintenance could be improved - the door kick plates were worn and scuffed, the room smelled musty, the wired in blow-dryer did not work and the front desk had no portable to use. The breakfast was a good value and had good selection of hot and cold items. Despite the property being older, I would recommend to others."