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Reviews of Villa Verde Gatwick

3.5 out of 5
Villa Verde Gatwick
34 Massetts Road, Horley, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 421 out of 541 reviews" "
Rating 8 - Good. 104 out of 541 reviews" "
Rating 6 - Okay. 10 out of 541 reviews" "
Rating 4 - Poor. 4 out of 541 reviews" "
Rating 2 - Terrible. 2 out of 541 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrycja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal preflight hotel
Only at the hotel for a few hours as early flight but nice welcome from delightful lady and comfy room
Stayed 1 night in Nov 2021

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, very organized, security code in all doors do no keys required
Stayed 1 night in Nov 2021

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I had a great stay at the hotel. Frank the owner was clear with communication and very friendly. He even upgraded my room for free which I greatly appreciated. The room and bathroom were clean. I definitely recommend this place for a comfortable stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, lovely host.
Great value, especially for location close to train station and airport. Room was clean and had everything you need for short stays / business travel. Everything worked as it should and the host was very friendly and helpful.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay
Excellent and friendly service
Stayed 1 night in Oct 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient overnight stop before Gatwick flight
We were passing through to Gatwick airport and the public bus service is excellent. Very convenient foe town centre.
Stayed 1 night in Oct 2021

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* really lovely place to stay
Fabulous service, there was someone there waiting to meet us even though we arrived late in the evening. Room was lovely and clean, bigger than we were expecting. Bed was super comfy, slept all night. Nice and quiet.
Stayed 1 night in Oct 2021

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
book with no worrys, very clean/well done rooms 10 out of 10
Stayed 1 night in Oct 2021

10/10 Excellent

Linda

Stayed 1 night in Aug 2021

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night following a very late arrival at Gatwick. Out of hours access was clear and simple. The room was clean and bed was comfortable. We spoke to the owner in the morning who was very helpful
Stayed 1 night in Sep 2021

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late arrival, self check in
Stayed 1 night in Sep 2021

10/10 Excellent

Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property very clean there was nothing to not like
Stayed 1 night in Sep 2021

10/10 Excellent

Robert, Calgary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to Horley town centre Hosts we’re most helpful
Stayed 4 nights in Aug 2021

10/10 Excellent

Louise

Stayed 1 night in Aug 2021

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy place to stay
This is a lovely place to stay ...very clean and comfortable...and a nice friendly welcome when i arrived
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, lovely big room, with extra beds, with having 2 children, place to defiantly stay in the future
Stayed 1 night in Jul 2021

10/10 Excellent

Stelios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.
Stayed 1 night in Jul 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased we stayed here
Excellent location 8 minutes from the North Terminal, spotless room, very quiet very good area. We left at 8am on a Monday and reached short stay airport parking less than ten minutes later. Lots of places to eat nearby. Price was very good, way better than airport hotel.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really nice place to stay. Staff was very friendly and treated us great. Nice breakfast!
Stayed 1 night in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
undiscovered secret
Frank was extremely helpful and able to assist with all our requirements.
Stayed 1 night in Oct 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Ive stayed at Villa Verdi numerous times and always had a good experience. Frank and all the staff are very kind, welcoming and professional. The rooms are well cared for and have all you could wish for.
Stayed 1 night in Sep 2020

10/10 Excellent

J e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Alex, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 1 night between flights during the coronavirus "season." Frank was very quick to respond to messages and easy to coordinate with - and this despite the last-minute reservation. Very comfortable bed, very clean room and the tea and snacks in the room were much appreciated! I didn't have a chance to try the breakfast because of an early flight. Very easy check-in, check-out, a pleasant experience in the midst of a chaotic world!
Stayed 1 night in Mar 2020

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place
Great location near the airport. Arrived after check-in limit instructions we're very clear to self check-in and go to our room
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were completely satisfied with out stay at the Villa Verde. Thank you so much for being so friendly, professional, and conscientious, especially during this trying time (Covid-19 outbreak). The service was exceptional -- not only did they order us a taxi to the airport for our flight home the next day, but they slipped a note under our door confirming in writing the pick-up time and the taxi phone number, so we felt 100% confident it was coming. The location is great -- 5 minute taxi service to Gatwick airport; shops and restaurants and convenience items all within 10 minutes walk. We had dinner at Ye Olde Six Bells near the inn -- excellent food, service, and ambience. We would definitely stay at the Villa Verde again. Cheers, Linda, Michelle, and Jesse (Canada)
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely close to Gatwick, perfect for an overnight layover (and more if you want). Honestly, this was the most immaculate place I've stayed in in a while. Every surface was spotless and my stay was so comfortable. Gave detailed instructions for checking in after hours and the staff were super helpful during check out. Would recommend to everyone!
Stayed 1 night in Mar 2020

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very short but nevertheless I would readily recommend it
Stayed 1 night in Mar 2020

10/10 Excellent

Joanne, Northampton

Liked: Cleanliness
This is an excellent property to stay. It’s clean and friendly and the rooms are very comfortable. I will definitely stay here again.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who checked us in was very friendly and within minutes of our arrival we were in our room. The room was clean and smelt fresh. The beds were very comfortable and the hotel very quiet. The hotel itself is a five minute walk from restaurants, takeaways and a pub.
Stayed 1 night in Feb 2020

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very nice spot, 7 minutes from Gatwick airport, comfortable, clean, homey, with a friendly staff, and a nice / reasonable breakfast. The bed was very comfortable, but a bit small. The fire alarms were sensitive enough to be set off by a hot shower.
Stayed 1 night in Feb 2020

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for Gatwick airport.
If only all b&b hotels were like this. First, they communicate very well and quickly. Second, they deliver what you expect... a lovely room, easy parking, fabulous breakfast, and friendly courtesy.
Stayed 1 night in Feb 2020

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent stay right in Harley, ideal for airport. Lovely welcome from young lady.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Villa Verde with my 2 girlfriends for a very random night out in Horley. It was clean, warm, cosy and was just so ideal for our little girly getaway! The host was so friendly and the beds were comfy, clean and we have a lovely stay. We will definitely come again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Pamela, Vancouver Island, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming up-dated Victorian house just a short walk from village. Quiet, clean and comfortable, will be back next time in Gatwick
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Close to Gatwick. Easy to take the bus. I dealt at Frank at the reception and he iwas amazing. I recommends it and I will certainly be coming back when flying through Gatwick.
Stayed 1 night in Feb 2020

10/10 Excellent

Janna, Calgary, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay before you fly out. Great breakfast and friendly and helpful staff!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand New carpet, really nice fixtures, comfortable and nice sized room with all the necessities one would expect. Nice staff.
Stayed 1 night in Jan 2020

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guesthouse
Lovely welcoming host, very attentive. Super close to Gatwick, clean room would highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay. Frank was very helpful booking us a taxi to the airport and instructing us on a late arrival. Very resoanable parking too. A later check out might be nice after a very late flight!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly greeting and a very personal service. Would highly recommend.
Stayed 1 night in Dec 2019