Hotel Dekat Horley Anderson Leisure Centre

"I think the property could be managed better. There was no fridge in the room which was very inconvenient - I wanted to keep my drinks cold but couldn't. The bathroom amenities were very basic and no bath salts, soap by the bath area for example. The room balcony should be cleaned daily- it is full of pigeon poop. Otherwise, the property itself is lovely and historic, there's alot of potential to make this hotel a 5 star place, but you need a good management to be able to do this. The restaurant...

"Clean room. "

"free car parking, so close to shop"

"I stayed only for a short overnight before an early morning flight and found this hotel perfect for the cause. Very convenient transport to and from Gatwick by shuttle (4-5 pounds), and a bar and restaurant on site so there’s no need to go elsewhere. Staff is very friendly and efficient, room was quiet and comfortable."

"Just pretty tight. Small. Was not aware of the size "

"Staff was great and very welcoming property was clean and felt like home. My mom had to stay here to be close to the hospital. The staff was so helpful checking on her I really appreciate their kindness I would definitely recommend this hotel. Thank you again to corner house for their hospitality. "

"Great simple room to stsy for the night in Gatwick. Has free parking which was great"

"Very helpful and friendly staff. Lovely rooms and very comfy beds. Will definitely stay again."

"Great for overnight stay or just getting sleep, really quiet."

"Clean and comfy warm room. Close to Gatwick bus."

"The breakfast was good. The room was alright. Overall the hotel is showing its age with some dated furnishings and worn fixtures."

"The breakfast was good "

"Property was not up to what was displayed and staff was rude. We had to check out because of the smell in our non smoking room that felt like smoking room,causing an asthma attack on my aunt.we booked 6 days, spent a night and They refused to refund. They were only interested in the money not your safety. They did not leave to expectation. Book at your own risk!!"

"The staff was nice and helpful. The property was cleaned and well manage. The only thing the car parking is chargeable, I less like. cheers"

"Very excellent need and clean. Staff is very helpful. I really recommend. "

"Although the check out time was 12 and we put "Do not disturb"sign on the door, cleaners started cleaning our room while we went for a walk and removed our bag from the room. My husband was going to eat breakfast in the room after the walk but he was shocked as his bag was missing although he put the room service order through night before. There is no communication between the desk & cleaners and cleaners ignore the Do not disturb sign. "

"Arrived at a pitch black compound with no lighting, had to rely on my phone's flashlight. My son FELL DOWN in the darkness. Called the service number for help and was basically told 'other guests managed, so you should too'. Not only is this unsafe, it's unacceptable customer service. Very disappointed and would not recommend."