Cari Apartment di Hopton dan Coton

"Double booked us and very rude"

"Only advantage near railway Station and rental car"

"Avoid this place. It is a room. Not an apartment. Rubbish piled up in the front and rear gardens. There are rats. Bathroom is shared, and is tiny, cannot swing a cat in it, but at least a cat would help with the rats. Kitchen is below bare minimum. 2 cups, 3 plates. Walls are thin, doors don’t work properly, but eventually lock with enough strength. The feel of the property is like it once housed squatters, and it feels like they will be back soon. Was due to stay for 2 nights, I didn’t/...

"Place looks way better in pictures, expected more, neighborhood is so-so, room was barebones, no towels, overall a disappointing stay"

"V clean and central. Good communication with the owner"

"Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking"

"Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best."

"Cannot comment as we were sent to a different loction at the last minute"

"Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. "

"The customer service was not good, the communication was hard and the staff was not welcomming"

"Booked this apartment many times and there have never been any issues"

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"Flat was already occupied, rang owner who had also given someone else my flats code. We had to stay in the flat the people in ours should’ve been in which was only a 1 bedroom and not big enough. The flat owners never even apologised and are refusing to give any refund even though I paid for a 2 bed flat. Do not use this company."

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"