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Overview of Queen Kapiolani Hotel

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Guest reviews

4.3 / 5Excellent
1,365 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning

Map

Explore the area

Popular LocationHonolulu Zoo2 min walk
Popular LocationWaikiki Aquarium10 min walk
Popular LocationMoana Surfrider10 min walk
AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive

Choose dates to view prices

  • Room, 1 King Bed, Balcony, City View

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Balcony, View (Diamond Head View)

    4.3/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    More details
  • Premier Room, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    More details
  • Studio, City View

    3.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More details
  • Room, 2 Queen Beds, Balcony, City View

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Balcony, View (Diamond Head View)

    Room amenities

    • Mountain view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    More details
  • Junior Suite, 1 King Bed, Balcony, View (Diamond Head View)

    Room amenities

    • Mountain view
    • Sleeps 3
    More details
  • Junior Suite, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    More details
  • Studio, Ocean View

    3.8/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 2
    More details
  • Penthouse, Balcony, City View

    Room amenities

    • City view
    • Sleeps 5
    More details
  • Penthouse, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 5
    More details

About this area

Honolulu

Located near the beach, Queen Kapiolani Hotel is in Honolulu's Waikiki neighbourhood. Royal Hawaiian Center and Ala Moana Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Honolulu Zoo and Waikiki Aquarium. Looking to enjoy an event or a game while in town? See what's going on at Aloha Stadium. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Our guests appreciate the hotel's quiet location.

Visit our Honolulu travel guide
Map
Popular Location

What's nearby

  • Honolulu Zoo - 2 min walk
  • Waikiki Beach - 8 min walk
  • Waikiki Aquarium - 10 min walk
  • Moana Surfrider - 10 min walk
  • International Market Place - 13 min walk

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 14 min drive

Restaurants

  • Where to eat
  • DECK. Bar & Grille – Serves breakfast, lunch and dinner daily.

About this property

Queen Kapiolani Hotel

4-star Honolulu hotel in Waikiki, walk to Honolulu Zoo
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 315 rooms offer WiFi, fridges and LCD TVs with cable channels. Other amenities available to guests include room service (during limited hours), free local calls and hairdryers.
Queen Kapiolani Hotel offers 315 forms of accommodation with a safe and a hairdryer. 49-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (USD 45.99 per night)
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 45.00 per day

Food and drink

Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

Art gallery
Outdoor pool
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English

Business services

1 meeting room
Business centre
Conference centre

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices available
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

49-inch LCD TV
TV channels

Food and drink

Fridge

More

Free local calls
Iron/ironing board (on request)
LED light bulbs
Phone
Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per accommodation, per stay
2 per room (up to 50 lb/23 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 45.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 45.99 per night (rates may vary)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Tax ID - TA-207-956-5824-01.
  • Safety features at this property include a smoke detector, a security system and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel charges a mandatory USD 8.50 porterage fee to all groups, including reservations that meet the following conditions:
  • A minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and,
  • Departing from the same originating destination and ending at the same originating destination and,
  • Arriving on the same arriving flight and departing on the same departing flight.
  • We should mention

    Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
    This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

    Frequently asked questions

    Can I cancel my reservation for free at Queen Kapiolani Hotel and receive a full refund?
    Yes, Queen Kapiolani Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Queen Kapiolani Hotel cancellation policy on our site for more details about any exclusions or requirements.
    Does Queen Kapiolani Hotel have a pool?
    Yes, this property has an outdoor pool.
    Is this hotel pet-friendly?
    Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 23 kg per pet. There's a fee of USD 250 per accommodation, per stay.
    How much is parking at this property?
    Valet parking is available for USD 45.00 per day.
    What time is check-in at this property?
    Check-in begins at 3:00 PM. Late check-in is available during limited hours.
    What time is check-out at Queen Kapiolani Hotel?
    Checkout is at 11 AM.
    Where is Queen Kapiolani Hotel located?
    Located in Waikiki, this hotel is within a 10-minute walk of Honolulu Zoo, Waikiki Beach and Waikiki Aquarium. Royal Hawaiian Center and International Market Place are also within 1 mile (2 km).

    Guest reviews

    4.3
    Excellent
    5 - Excellent
    711
    4 - Good
    436
    3 - Okay
    147
    2 - Mediocre
    45
    1 - Poor
    26
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    5/5 Excellent

      I liked how it was not the newest item on the block it felt like Hawaii. Loved the staff they went above and beyond. Never felt like we where putting them out.

      Stayed 5 nights in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 6 nights in Aug 2019

      4/5 Good

        This traveller didn’t leave comments with their review
        Stayed 4 nights in Mar 2020

        5/5 Excellent

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        Accomadated to a PH view we did not pay for while here during civic-19 Staff went out of there way to do their jobs and restaurant did room drops w/ food during the crisis Hotel nicely redone and in good location on the park

        Stayed 3 nights in Mar 2020

        5/5 Excellent

        • Liked: Cleanliness, staff & service

        Stayed 6 nights in Mar 2020