Hotel Hilton Hotels di Honolulu

"Upon arrival, the check-in process was incredibly frustrating. The line was absolutely massive, yet there were only two employees working on a busy Saturday. We had to wait for over an hour just to be seen. To make matters worse, management completely ignored the situation—no one ever came out to apologize for the extreme delay or offer an explanation for being so severely short-staffed. When we finally reached the desk, the lack of hospitality was shocking. There was absolutely no customer...

"I really liked the hotel but for the money I feel the rooms are really outdated. I had the deluxe room to and it didn’t feel deluxe. The other areas of the hotel was nice and I did like the breakfast"

"Beautiful new addition to the HGVC properties. Great location & rooms have amazing views. Only 4 cabanas on the pool deck do they fill up by 9sm & pool bar/restaurant not open yet"