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Reviews of Ala Moana Condo by Orgoto

3.5 out of 5
Ala Moana Condo by Orgoto
410 Atkinson Dr, Honolulu, HI

Reviews

5.8
Rating 10 - Excellent. 1 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 7 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 4 out of 18 reviews" "

6.6/10

Cleanliness

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Sean

When I arrived, they told me that my booking was reserved by Expedia for 4 May and not the third. Then the front desk advised that this was a privately owned condo and not part of the Alamoana hotel subsequently we would not have access to towels and bedding changes And other necessities like toilet paper. This had not been understood by me and do not recall anything about this being not part of the hotel when I rented the third through 5 May for a holiday for my wife and myself. The receptionist was very good and so was the staff at the hotel, but both my wife and I felt it very strange that the accommodation was not part of Ala Moana hotel.
Stayed 2 nights in May 2024

8/10 Good

vernon

Stayed 5 nights in Apr 2024

6/10 Okay

Tiffani

Liked: Cleanliness, property conditions & facilities
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Stayed 2 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Raynold, Fort Collins

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nothing stand out special about the place. It is a convenient location. I was not aware there would be no room service for a week when I booked the room.
Stayed 7 nights in Feb 2024

6/10 Okay

Andrea

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Cameron Tyler

Stayed 6 nights in Feb 2024

2/10 Terrible

Jayson

Disliked: Cleanliness
Worst experience at HNL
We arrived in the unit, the bathroom lock is broken and the bathtub light was falling which i felt uncomfortable about my safety , called the receptionist to report but they were not able to help us because it was rental and privately own, we called the rental customer service and told us they will come check it but they never. on the other hand, we requested extra pillow and blanket through customer service, they told us that they have limited supplies and they will see if they could provide us and told me they will call me back, but haven’t heard anything from them. if i were you, just pay it through their site versus hotels.com some hidden charges at the check in - would not recommend and will never booked again.
Stayed 2 nights in Feb 2024

6/10 Okay

Kenneth

I would give the hotel a solid three stars. As for Orgoto, don’t expect to get a response from them if you need anything. I would recommend booking the hotel directly. You will have housekeeping as well as help from the front desk.
Stayed 7 nights in Jan 2024

6/10 Okay

Dera-Lynn

Travelled with family and small children, Business traveller
Liked: Amenities
Upon booking you are charged a resort fee. Upon checking in you are also charged a resort fee and a Check in/out fee. The fee was not disclosed until a day before checking in and not upon booking. I assumed I paid for that fee when I booked as it clearly stated it. The blankets were very thin. You are unable to ask for additional items while there. There is a fee of $25 if you request an additional towel. The towel was not an issue. The blanket was the issue for our stay. I left a voicemail requesting a blanket, but they did not respond.
Stayed 2 nights in Jan 2024

8/10 Good

TOSHIHARU

Stayed 10 nights in Mar 2024