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Reviews of Metaplace Hotel

4 out of 5
Metaplace Hotel
7 Moreton Terrace, Causeway Bay, Hong Kong

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 49 reviews" "
Rating 8 - Good. 23 out of 49 reviews" "
Rating 6 - Okay. 6 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Stayed 5 nights in Apr 2024

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff team very helpful but property in need of refurbishment. Carpet burnt and sink cracked. Great location near to causeway and transport links.
Stayed 4 nights in Apr 2024

8/10 Good

Felicitas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean, convenient and a perfect place in shopping and transportation
Stayed 4 nights in Apr 2024

4/10 Poor

CHUN LONG

Liked: Staff & service
Disliked: Cleanliness
The staff service is fine but the hygiene is way below a 4 star hotel. Towels are wore out and with hair inside. Drainage area in shower has mildews and even a used plaster. These are unacceptable even for a 3 star, let alone a so-called 4. The only saving grace is that furniture and other facilities are relatively new and maintained.
Stayed 1 night in Nov 2023

10/10 Excellent

Carrie

Stayed 3 nights in Nov 2023

8/10 Good

Winston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay and price is average and decent
AC is not cold. The thermostat is lock and it takes a day to figure out and corrected. Location is ok and is comfortable. Could be better value
Stayed 4 nights in May 2023

8/10 Good

Winston

Stayed 2 nights in May 2023

10/10 Excellent

Wing Nga

Stayed 1 night in May 2022

10/10 Excellent

Wing Nga

Stayed 1 night in May 2022

10/10 Excellent

Wing Nga

Stayed 1 night in Apr 2022

8/10 Good

Ka Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Tan Nei

Liked: Staff & service, room comfort
Convenient Location
Convenient spot and easy to go Causeway bay
Stayed 1 night in Sep 2021

6/10 Okay

Helena

Liked: Cleanliness, staff & service
Good service, no frills or thrills
This is a cheap, decent hotel in a central area. Don't expect anything special, very no frills and small rooms but it works well enough. Service is good. Only complaint is the gym room. Very cheap running machines and dirty looking weights, I didn't want to pick them up. Should change to stainless steel if they can't keep them clean.
Stayed 2 nights in Sep 2021

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the rooms are a bit small given the size of the building, it delivers very well in terms of cleanliness, amenities and top notch service is staff.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Kan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond expectation
I had been living in different hotels of Hong Kong over a year, that was an unexpected night that I needed to stay in this hotel, so I had no expectation. It was amazing as the price was so friendly but the quality, service and facilities of hotel are much beyond than I have paid. It is a must that I will stay in this hotel again and I am planning to have a staycation with a suite.
Stayed 1 night in Jul 2021

2/10 Terrible

Shun Yan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room is extremely dirty and small. will not visit again and will not recommend anyone.

8/10 Good

KA LOK zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Wan chi

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service
Kleine zimmer aber sehr preiswert und gut gelegen
Stayed 4 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
酒店職員不錯，但是床和被褥都
Stayed 2 nights in May 2023

8/10 Good

YI CHIEH

Stayed 1 night in Feb 2023

10/10 Excellent

WAI YEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good
Stayed 1 night in Nov 2021

10/10 Excellent

Ping Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Kin chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Yuet yee moniq

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Ying kan jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
地址方便，價錢合理
Stayed 1 night in Jan 2022

8/10 Good

Telly

Liked: Staff & service, room comfort
Below expectation
The bathroom size & condition was disappointing, but the room was overall satisfactory & cozy.
Stayed 2 nights in Jan 2022

6/10 Okay

Ka Long

Stayed 1 night in Dec 2021

8/10 Good

Suxanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
正常，都不錯。
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比之選
前台員工非常有禮貌，性價比高。
Stayed 1 night in Oct 2021

6/10 Okay

Chi Ho

Travelled with partner
便宜但房間太細，淋浴露衹有一小枝，不足夠用
Stayed 1 night in Oct 2021

2/10 Terrible

Chun Hin

Stayed 1 night in Sep 2021

8/10 Good

Kwan Ho

Liked: Staff & service, room comfort
浴室太細，舊，很多污漬。
Stayed 1 night in Sep 2021

8/10 Good

Hoi yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

CHEUK Kwan kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

YUK FAI

Travelled with partner
位置尚算方便，但房間很細
Stayed 1 night in Sep 2021

8/10 Good

Kai Lung Steven

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Chun Tao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Convenient location. Will definitely come back again!!
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badly maintained and bad service
The shower in the room was broken. When I complained the front desk laughed and didn't really care at all. The room was very small even I have paid for an upgrade.
Stayed 1 night in Aug 2021

8/10 Good

Ka

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

yeechu

Stayed 1 night in Jul 2021

6/10 Okay

Tsz Yung Ivan

Stayed 1 night in Jul 2021

10/10 Excellent

wing hang

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔乾淨。just if Hausa Chandigarh Hancock
Stayed 1 night in Jun 2021