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Reviews of iclub Fortress Hill Hotel

3.5 out of 5
iclub Fortress Hill Hotel
18 Merlin Street, North Point, Hong Kong

Reviews

7.8

Good

Rating 10 - Excellent. 240 out of 1001 reviews" "
Rating 8 - Good. 518 out of 1001 reviews" "
Rating 6 - Okay. 160 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

FELIPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. So nice staff. Very cooperative and kind (they lent me a charging adaptor I didn’t have and I did needed it). Steps from subway station. Great dining around
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024

10/10 Excellent

Wing Sze

Stayed 18 nights in Jan 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

REBECCA SUK CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
This was my third time stay in this hotel, it’s safe and comfort
Stayed 14 nights in Nov 2023

10/10 Excellent

Raymond

Stayed 1 night in Nov 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great Budget Friendly Accommodation
Convenient location to MTR and city buses with lots of cafes and restaurants around the area. Would rate it a high 3 star - low 4 star hotel. Rooms are adequate for a couple but layout is poor. Limited drawers and closet space to store clothes. The interior stateroom on a recent Celebrity cruise with the same floor space was better designed to accommodate storage efficiently.
Stayed 6 nights in Nov 2023

8/10 Good

Marie

Travelled with family
Liked: Staff & service, room comfort
Great service but leak ruined it
The service from the staff was amazing. The only complaint was that there was a leak on our floor and it flooded the carpet and we had to walk thru that which made us bring water into room floor and made it slippery. It was not good for my 90 year old father. They should’ve not put any clients in that floor because the leak happened before we checked in,
Stayed 7 nights in Oct 2023

8/10 Good

Flora Yung Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Sep 2023

8/10 Good

Suet Lai Candy

Liked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Agnas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room size is too small
Room is so small that I can Barely place my luggages and at the same walk in and out of the bed freely
Stayed 16 nights in Jul 2023

8/10 Good

Soo Leong Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t want to give a review / stop putting this as a option again and again and again . Should be an option NOT to review
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Room comfort
HOTELS.COM PRICE 2X MORE THAN WEBSITE
Hotel was in a great location close to MTR, bus, grocery stores, restaurants etc. The hotel had signs of wear and tear. MOST IMPORTANTLY DO NOT BOOK WITH HOTELS.COM. THEY REFUSED A PRICE MATCH WITH THE HOTEL'S OFFICAL WEBSITE CLAIMING THEY ARE NOT A DIRECT COMPETITION.
Stayed 3 nights in Jun 2023

8/10 Good

Cindy

Stayed 9 nights in Apr 2023

8/10 Good

brian graham roach, plymouth

Liked: Cleanliness, staff & service
I like the area the hotel is located, unfortunately parts of the hotel are starting to show signs of aging not bad enough to leave a negative response but will need rectifying soon.
Stayed 9 nights in Mar 2023

10/10 Excellent

Youpeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay.
Stayed 8 nights in Feb 2023

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Services were good but advertised free portable Wi-Fi and was told they don’t offer by staff. They need to update the offers.
Stayed 5 nights in Feb 2023

6/10 Okay

Wing Yin

Business traveller
Liked: Cleanliness, staff & service
Pretty decent accommodation. Very good location with all foods, shops, and walkable distance to MTR. It was hard to find front desk at first, but once know, pretty like the privacy, so outsiders cannot access to the hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Janet

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Modern facility ,convenient for transport & food. Clean.
Stayed 6 nights in Feb 2023

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Wai Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2023

8/10 Good

George Hak Kan

Liked: Cleanliness, staff & service
Disliked: Amenities
The included breakfast is too basic - only toast and coffee. Coffee machines are not clean and always out of water or milk.

8/10 Good

see elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and Nice stay
Iclub Fortress Hill has been doing very well from CS to room condition.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Lok Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

James

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good but there was just few tissues left in the room haha
Stayed 1 night in Jun 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

CHAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are nice and the room is clean
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Apr 2021

8/10 Good

Khan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walls are paper thin, i can hear neighbors taking shower. one night i was even woken up by the faucet in the middle of the night at 1:30am 😑
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
It's ok but not great
It was an unplanned staycation, we were trying to find a hotel can allow us to get away from the boring life. The hotel is located in a good location, just a few minutes away from the MTR station and there are a lot of restaurants available within 5 minutes walk. Generally speaking, the hotel is more suitable for business travellers.
Stayed 1 night in Feb 2021

8/10 Good

CHAN

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2021

6/10 Okay

Suk Wah

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

CC, Hong Kong

Travelled with family
Liked: Cleanliness
Good location. Room is clean and they change bed sheet every day. No view and small room. But no complaints with this price.
Stayed 7 nights in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude receptionist and bad odorous room. Weird room arrangement and setting.
Stayed 1 night in Sep 2020

6/10 Okay

CHAN

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

yat sing risheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Ka Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020