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Rating 10 - Excellent. 246 out of 1003 reviews" "
10 - Excellent
246
Rating 8 - Good. 480 out of 1003 reviews" "
8 - Good
480
Rating 6 - Okay. 185 out of 1003 reviews" "
6 - Okay
185
Rating 4 - Poor. 56 out of 1003 reviews" "
4 - Poor
56
Rating 2 - Terrible. 36 out of 1003 reviews" "
2 - Terrible
36
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Mimi, Burnaby
Travelled with partner
1 May 2024
Liked: Cleanliness, staff & service
The breakfast is good. The room is a bit small after accommodating the 4 suitcases. Good location though for MTR. Cleaning staff is good.
Mimi
Stayed 7 nights in Apr 2024
6/10 Okay
KOK-SWANG
Travelled with partner
27 Apr 2024
Liked: Staff & service
The room has temperature control but it only provided cold air. The room was about 16 to 18 degree C. I catched a cold after the first night and then asked the front desk for a portable heater. This is unacceptable for a visitor from north America. A hotel room will provide cold or hot temperature control dial.
Dirtiest hotel I’ve come across. Only positives are the location and attentive staffs. My body itched since I checked in possibly due to dust mites allergy. There is zero view outside the window as there were maintenance works all over the building lasting a year but no notice was given to us before we booked.
Wing Sze
Stayed 4 nights in Apr 2024
6/10 Okay
Christopher
Travelled with family
8 Apr 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Very small rooms. We stayed here many times before. Some rooms at lower levels was not as clean. Breakfast only offers good coffee.
Only provides bath towels. No face towel. Strip down in amenities. No paper pad. No pencil. Only provides two bath towels. No face towel. This place is not livable any more.
Christopher
Stayed 3 nights in Mar 2024
6/10 Okay
Pui Ling Peggy
11 Mar 2024
convenient
Pui Ling Peggy
Stayed 18 nights in Feb 2024
4/10 Poor
Chi Hong
4 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Virtually zero sound proofing, every morning got woken up by activities in the corridor.
Chi Hong
Stayed 6 nights in Feb 2024
8/10 Good
Elaine
3 Mar 2024
Elaine
Stayed 12 nights in Feb 2024
10/10 Excellent
Billy M
1 Mar 2024
Liked: Cleanliness, staff & service
MTR nearby, very convenient for the visitors.
A lot of restaurants, convenience stores and laundry shop drop off and pick up only 4hours.
Location was great. However, the condition of the room leaves a lot to be desired. Mould on the walls and ceilings. I expected it to be dated but mould is unacceptable.
smallest room ever stayed in IBIS. Toilet functional but dated. Queen size bed small for 2 adults. only 1 pillow per adult and too soft. However metro is next to the hotel and there is a direct bus to airport.
The place looks very tired with furniture close to falling apart. It is in desperate need for an upgrade or renovation. While we were checking in , we heard a guest complaining being bitten by bugs and demand a change of room. While in our room there was a notice about pest control spraying in the following days which added to our concerns. The room is tiny and fortunately we did not have any bugs issue. Other than that, location is great. Easy transport to the airport and close to the MTR and bus terminus.
It's location makes it easy to get around; a few minutes to an mtr station. The property itself is grnerally nice and clean but the room is quite in want of a refurbishment. The parquet flooring is quite for wear and tear. Toiletries are basic; no shampoo was provided, only body wash and soap. Towels were clean. An electric kettle was available in the room but no coffeee or tea sachets were provided.
Alan
Stayed 1 night in Dec 2023
8/10 Good
Winnie
29 Nov 2023
Liked: Staff & service
See above
Winnie
Stayed 9 nights in Nov 2023
6/10 Okay
Janie Bik Wah
27 Nov 2023
Disliked: Property conditions & facilities
The hotel should follow up certain issues like dampness under the floors, curtains can't be pulled smoothlly and lack of restaurant serice or canteens.
Too small and primitive shower room. Not very stable hot water for showering.
TSZ WAI MICHAEL
Stayed 1 night in Oct 2023
8/10 Good
Catherine
11 Oct 2023
Catherine
Stayed 1 night in Oct 2023
4/10 Poor
Ponciano
4 Oct 2023
$140.00/day is too much to pay for a small room and limited amenities - I have used this hotel before but this will be the last time - I’m so disappointed!!! I won’t even suggest it to my friends.
The central control air conditioner is too cold.
Window sill has serious water leakage during Black Rain/Red Rain.
Due to humidity, the wall has sweating and the ceiling has lot of black spots.
The outside of the Refrigerator has serious leakage of water.
RICHARD MAN
Stayed 28 nights in Aug 2023
6/10 Okay
ah hung, Edmond
23 Sept 2023
ah hung
Stayed 3 nights in Sep 2023
8/10 Good
Teddy
Travelled with partner
19 Sept 2023
Liked: Cleanliness
convenient location, next to an mtr station in a busy area with lots of restaurants, rooms are clean but not very spacious, hotel is eco-friendly, staff are also friendly, however rooms are not soundproof, can hear what the neighbors are doing
Solid hotel very close to North point subway station. Exit A1 is closest, but use exit A4 if you need escalator. Air con was cold, cleaning everyday, rooms tiny and expensive but pricey. Overall solid.
Convenient location, next to MTR, price is reasonable. Room is clean.
Staff are all friendly and helpful.
Chi Hong
Stayed 4 nights in Sep 2023
6/10 Okay
Wing Yee
Travelled with family
3 Sept 2023
Disliked: Staff & service
convenient, easy access to subway station & bus terminal.
The neighbourhood is quite old & a bit dirty but lots of restaurants to choose.
This property need to be renovated