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Reviews of Akvo Hotel

3.5 out of 5
Akvo Hotel
57 Jervois St, Hong Kong

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 33 reviews" "
Rating 8 - Good. 6 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

anil, kingstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel, but good rooms and good staff. Close to subway and food etc. Quiet and safe, good for short stay,
Stayed 2 nights in Apr 2024

8/10 Good

In Young

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 7 nights in Mar 2024

10/10 Excellent

HA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Nov 2023

10/10 Excellent

PAK KEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
I arrived at the hotel at around 6:30 am but I was given early check in. When I asked if they got a spare face mask, the girl said the hotel did not have extra but she gave me her spare one. The room is spacious with plenty of light. Highly recommended!
Stayed 1 night in Mar 2020
Response from Evelyn So on 10 Apr 2020
Dear Mr. Pak, Firstly, thank you for your comment! We are glad that you enjoyed our staffs'services and had a pleasant stay in our hotel! Hope to see you again in the coming Future! Best regards, Evelyn So Hotel Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and facility. We enjoyed our stay in Hongkong.
Stayed 4 nights in Dec 2019
Response from Way Ip/ Hotel Manager on 6 Feb 2020
Thank you very much staying with us. Hope to see you soon

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Kenneth Kwong on 15 Jan 2020
Dear Sir/Madam, We're grateful that you giving us a full score. Hopefully I will see you on your next visit! Best Regards Kenneth Kwong Assistant Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff👍👍👍👍 friendly and helpful
Stayed 2 nights in Nov 2019
Response from Sally Ryu on 24 Nov 2019
We are delightful to hear that you enjoyed well in our hotel. We will continue to work hard on providing high-quality service. Hope to see you again in AKVO Hotel! Yours sincerely, Sally Ryu

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Sally Ryy on 19 Nov 2019
We are delightful to hear that you enjoyed well in our hotel. We will continue to work hard on providing high-quality service. Hope to see you again in AKVO Hotel! Yours sincerely, Sally Ryu

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and extremely well priced. If I go back to HK I’d stay there again for sure.
Stayed 2 nights in Nov 2019
Response from Sally Ryu on 12 Nov 2019
Firstly, thank you for comment! We are glad to hear that you had a satisfied and pleasant stay in our hotel! Wish to see you soon in AKVO Hotel! :-) Best regards, Sally Ryu Guest Relations Officer

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eexcellent
Stayed 1 night in Oct 2019
Response from Sally Ryu on 2 Nov 2019
Dear RAFAEL Firstly, thank you for comment! We are glad to hear that you had a satisfied and pleasant stay in our hotel! Wish to see you soon in AKVO Hotel! Best regards, Sally Ryu Guest Relations Officer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious room in the area
The hotel upgrade my room so that I have the one of the kind experiences in HK. The bed is very comfortable and the toiletries are great. If I have one thing to say, it is the water smell coming up from the pipe. Hope these is a way to remove the smell.
Stayed 2 nights in Oct 2019
Response from Sally Ryu on 26 Oct 2019
Thank you very much staying with us. We are delighted to hear that you enjoyed your stay. Hope to see you very soon :-)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Room was large and comfortable. Definitely recommend this hotel and it’s in an ideal central location.
Stayed 1 night in Sep 2019
Response from Way Ip/Hotel Manager on 25 Sept 2019
Thank you very much staying with us. We are delighted to hear that you enjoyed your stay. Hope to see you very soon.

2/10 Terrible

Derrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Way Ip/ Hotel Manager on 25 Sept 2019
Thank you for rating us even though you did not stay with us. Hope you will stay with us soon.

10/10 Excellent

jkhy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and suite. Plenty spacious and if you got guests coming over for chit chats and stuff it is perfect.
Stayed 1 night in Sep 2019
Response from Way Ip /Hotel Manager on 17 Sept 2019
Thank your for your review and hope to see you real soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ben who works at the front desk is awesome. Highly recommend chatting to him and asking advice or any questions one might have.
Stayed 3 nights in Sep 2019

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in a dozen countries
This was our first trip to Hong Kong and we love this hotel we've travelled extensively and this is one of the more interesting layouts in a great location service was excellent zero issues of any kind we would highly recommend Akvo
Stayed 3 nights in Jun 2019
Response from Kenneth on 6 Jun 2019
Dear Jim, Thank you for your compliment! It would be the greatest effort to our team to continue our sincere service! Best Regards Kenneth Kwong Assistant Hotel Manager

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Way Ip - Hotel Manager on 3 May 2019
Dear Charlie Thank you very much for your stay in our hotel, we all looking forwards for your next stay with us Best regards

10/10 Excellent

Masaki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタイリッシュな内装で、とても便利です。
Stayed 4 nights in Feb 2024

6/10 Okay

Sungchul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
청결
욕실 청결 상태가 별로예요
Stayed 1 night in Jan 2024

10/10 Excellent

Kyonghwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Hyejung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay but not every power outlet has enough power.
Stayed 5 nights in Nov 2023

8/10 Good

Jeremie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Grande chambre pour les standards hongkongais. Très proche du métro Sheung Wan sortie A2. Petit déjeuner extrêmement limité.
Stayed 1 night in Nov 2023

10/10 Excellent

BYOUNG SIK

Stayed 1 night in Oct 2023

4/10 Poor

SEOK JUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clear to bad. And difficult to communicate with lobby. It is not good. Please give you right conditions.
Stayed 1 night in Aug 2023

10/10 Excellent

HEMANT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel service in Hong Kong
My boyfriend and I spent my last week in HK at the Akvo hotel. The room had a sleek, modern design with detail in quality appliances like the new dyson hair dryer. Above all the staff exceeded our expectations in their duty of accommodating us during our stay. Akvo hotel will be my first choice of hotel when returning to Hong Kong for either work, or pleasure.
Stayed 4 nights in Apr 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Way Ip/Hotel Manager on 6 Feb 2020
Thank you for staying with us

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Kenneth Kwong on 15 Jan 2020
Dear Sir/Madam, Thank you for choosing us for your part of journey. It is glad to see you are satisfy our services. Please return to our hotel again. Best Regards Kenneth Kwong Assistant Hotel Manager

2/10 Terrible

che, 日本

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
ブランド物のシャンプー類などはあったものの、おふろは髪の毛が下水のとこに詰まっていて、シャワーが流れないし、翌日床に落ちていた綿棒がそのままだったので、掃除機もかけていない感じ。帰りにはチェックアウトの客がいるのがわかっているのに、フロントに誰もいない。電話して呼んだ始末。今までの海外のホテルで最悪でした。
Stayed 2 nights in Sep 2019
Response from Way Ip/Hotel Manager on 26 Sept 2019
Dear Che Please kindly accept my most sincere apology for the below par service you received during your stay. Rest assured we will seriously investigate and improve to avoid future occurrence. Please allow us a chance to redeem ourselves with the service you duly deserved.

4/10 Poor

yejin

Liked: Room comfort
Stayed 2 nights in Jul 2019
Response from Way Ip/ Hotel Manager on 25 Sept 2019
Thank you very much staying with us. Hope to see you soon

8/10 Good

Tzuchi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Way Ip/ Hotel Manager on 26 Jun 2019
Thank you very much staying with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아일랜드 라인 셩완역 위치. 이동편리 그러나..
한국 좋은 모텔급 느낌..? 다이슨 헤어드라이기, 페라가모 어메니티, 벵앤울 블루투스 스피커 여자들이 좋아할만한것은 있지만 작은 공간, 엽건물 창이보여 커튼 열기 어려움. 좁은 침대. 가격대비 아쉬움이 많은 호텔... 직원들은 친절합니다. 한국인도 계시고.. 호불호가 있을듯.
Stayed 2 nights in May 2019