Holyoke hotels from RM307

"Very nice"

"The staff were absolutely incredible and I appreciated their insight and advice about the 24-hour airport shuttle, and that breakfast and coffee items were provided even for early morning shuttle service. The staff graciously handled a persistent noise complaint and moved me to a new room when the problem continued after their intervention. Parth in particular was my hero of the stay"

"This place is a dump. TV wouldn’t stay connected to the cable, kept having to unplug and replug. Landline in room had no dial tone. Blow dryer in room didn’t work. I was supposed to get free parking while I was traveling but they charged me $8 per day. They said it was because I booked through expedia. The bed and pillows were not comfortable. I will never go there again. Avoid this place!!!"

"Housekeeping was hit or miss, one day they changed out towels, did not make the bed. Another day they did both. Unsure. Room was sandy so no sweeping done. Both the heater and the fireplace were incredibly loud, the heater making ticking noises that kept waking me up. Overall, the stay was fine. Would maybe stay here again but wouldn't pay to upgrade to fireplace room. Pool and hot tub seemed clean. Gym did not have sanitizing spray from what I saw. "

"This is a quiet location, close to the airport. I've stayed here multiple times, the staff has always been very helpful. "

"AC OK Staff friendly Parking Very Good "

"The complimentary breakfast was the icing on the cake, gluten free options, healthy and fresh offerings. Beds were heavenly, property was clean, quaint and beautiful. Felt like royalty!"

"Stayed 4 nights and three of the days had no hot water to our room. Reception suggested running both faucets to push water faster however after 20 minutes, still ice cold. Not too many other options in this area and would hesitate to stay here again. I’m a Bonvoy member but staff seemed disinterested as I booked through Expedia. Not a great experience as someone who travels for dance conventions and stay at Marriotts at least once per month. Worst one yet."

"It was wonderful that the hotel was pet friendly & didnt have a dog weight limit but 98% of the dogs at the hotel were not on leashes. Regarding the room, when I went to clean the water off the floor, my cloth came up [not a little but] absolutely covered in dirt. I also went to use the room phone to call the front desk but had an issue - the connector that holds the cable in the telephone port was in but the cable wire had been cut & ripped out of the wall. I made the front desk aware on Friday night, was told it would be fixed Sat but when we left Sun morning, the phone was still in disrepair. Finally, we knew we were near Bradley Airport but found out we were in the direct path for all planes landing. On a totally different note, the housekeeping & front desk staff were very nice!"