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Reviews of Ye Old English Inn

3.5 out of 5
Ye Old English Inn
24 Downing Street, Hollister, MO

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 576 reviews" "
Rating 8 - Good. 159 out of 576 reviews" "
Rating 6 - Okay. 51 out of 576 reviews" "
Rating 4 - Poor. 25 out of 576 reviews" "
Rating 2 - Terrible. 15 out of 576 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband and I stayed here for a short trip. The staff is so friendly and the whole place/the rooms are charming and clean. There’s plenty of food and shops nearby with the beautiful scenery too. We’d stay here again!
Stayed 1 night in Apr 2024

10/10 Excellent

Leeanna, SUN LAKES

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were late arriving and even tho doors lock at 9, they were so accommodating & had everything prepared for us. Staff is amazing, rooms are wonderfully “English” as well as surroundings. Best beds!
Stayed 1 night in Apr 2024
Response from Lori on 28 Apr 2024
Hello,We are so happy you enjoyed your stay and was able to experience and meet our great staff. Thank you for the kind words and Thank you for your stay. We look forward to seeing you again soon.

10/10 Excellent

Dale, Canon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true hidden gem. We had no idea what we had reserved until we got here. A trip back in time
Stayed 1 night in Apr 2024
Response from Lori on 24 Apr 2024
Oh, Thank you so much. We are so happy you found our little hidden gem. Thank you for your stay and the kind words. We look forward to seeing you again real soon.

10/10 Excellent

Carline

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lori on 21 Apr 2024
Thank you for your visit and your wonderful review. We look forward to seeing you again real soon.

6/10 Okay

Dina

Liked: Cleanliness
Disliked: Staff & service, amenities
Very nice location. Unfortunately the hot water never got hot so showers and baths were lukewarm.
Stayed 3 nights in Apr 2024
Response from Lori on 6 Apr 2024
Hello,Thank you for your stay and your feedback, we will be checking that Hot Water immediately. We hope to see you again.

2/10 Terrible

Rebecca

Travelled with partner
Disliked: Cleanliness, amenities
Room was very small, didn’t have climate control, smell of smoke drifting in from restaurant below, also sound of music from patio could be heard. Restroom cramped, TP holder on back of door can fall I to the toilet if not careful when opening the door. Restroom not cleaned well, soap residue left on soap bar holder, buildup in corner of tub. Water wouldn’t get hot, only lukewarm at best. Ton wouldn’t drain for hours. Minimal storage available. Left all day with service request hanging on door, but didn’t receive service.
Stayed 2 nights in Mar 2024
Response from Lori on 1 Apr 2024
Thank you for your stay and feedback. This Historic Inn was built in the 1900's. Unfortunately the rooms were built small and intimate. If you are not expecting this is could be a little of putting to folks. We are addressing other issues you mentioned as we speak. This is something we do not tollerate. Again thank you for your stay and your feedback.

10/10 Excellent

Hadassah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Lori on 26 Mar 2024
Thank you for your stay and the great review. We look forward to seeing you again soon.

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property was the dining option next door. If I hadn’t booked and paid in advance, we would have left. The carpet is FILTHY. The towels and bedsheets are old and dingy. The regular rooms are VERY tiny, maybe a foot on either side of the bed. The phone didn’t work, and there were no outlets except the one BEHIND the bed or in the bathroom. There were holes in the bathroom wall and the bathroom was so small (and old and dirty) that the toilet paper holder was literally attached to the back of the bathroom door. We could hear the people in the room next door clearly and there was at least 1.5 inches below the connecting doors so no privacy. We had to put a blanket at the bottom of the door! There is zero maid service, hard to even get a towel. There is NO thermostat in the room! We had to call, and they had to adjust it from somewhere else. We were always hot or cold. The staff were rude. I could go on and on. If you want an 1800’s Olde English crappy experience, you are getting it. If you want comfort and cleanliness, so somewhere else.
Response from Lori on 26 Mar 2024
Hello,We Thank you for your input, looks like this was submitted in January, the Inn is closed during that time could you let me know when y'all stayed would love to address these issues with the staff. Thank you

10/10 Excellent

Eric

Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Lori on 23 Dec 2023
Thank you for your stay and the wonderful review. We are so happy you enjoyed your stay. We look forward to seeing you again real soon.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Lori on 18 Dec 2023
Thank you much for your stay and the great review. We can’t wait to see y’all again.

10/10 Excellent

Robert, Goshen

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Lori on 14 Dec 2023
Thank you for your stay and the review. We look forward to seeing you again real soon.

6/10 Okay

Thomas

Stayed 1 night in Dec 2023
Response from Lori on 11 Dec 2023
Thank you for your stay. Thank you for the great review. We look forward to seeing you again soon.

10/10 Excellent

Barbara

Stayed 2 nights in Dec 2023
Response from Lori on 11 Dec 2023
Thank you for your stay. Thank you for the great review. We hope to see you again real soon.

8/10 Good

Glen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn had a special feel of olde England and was a fun experience. It is old and a little rundown. The staff were so accommodating. This is the place to stay in Branson for a good unique experience. Memories of the place you stayed and the price make this a fond memory.
Stayed 3 nights in Nov 2023
Response from Lori on 11 Dec 2023
Thank you for your stay and the thoughtful words. We are glad you experience was a fun and memorable one. We look forward to your next visit

2/10 Terrible

Joel

Stayed 2 nights in Dec 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
All good!! As promised.
Stayed 1 night in Dec 2023
Response from Lori on 6 Dec 2023
Thank you for your stay. Sounds like you had a great stay. Thank you for your review and the kind words. We look forward to seeing you again real soon.

10/10 Excellent

Darrah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was so unique. The staff was so personable. It was like staying in a BnB with all the amenities of a hotel. The restaurant's food and drinks were to DIE for & and we are serious foodies! The only I would fiss about were little things, there were no Kleenex in the room, and the "continental breakfast" was , well, a joke, really. But the character of the place made up for that! I'm definitely going back!
Stayed 1 night in Dec 2023
Response from Lori on 6 Dec 2023
Thank you for your stay and your great review. We do have Kleenex available at the front desk, please feel free to request. We take your information as very helpful to improve our guest experience. We are re-visitng the Continental Breakfast for next year. Thank you for the kind words and your visit. We are looking forward to seeing you again real soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Lori on 6 Dec 2023
Thank you for your stay and the review. We look forward to seeing again real soon.

10/10 Excellent

Malinda

Stayed 1 night in Dec 2023
Response from Lori on 23 Dec 2023
Thank you for your stay and the great review. We are so happy you enjoyed your stay. We look forward to seeing you again real soon.

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was very cold all three nights. It's an old quaint Inn. The heating is just as old. The employees were great. The on-site restaurant was good. The cleanliness needs some work. With a little effort the place could be amazing.
Stayed 3 nights in Nov 2023
Response from Lori on 28 Nov 2023
Thank you for your stay and your feedback. As you mentioned the building is very Historic the A/C and Heating controls controlled by floor. We do have heaters or fans available if needed. We have notified our cleaning staff as to your information. Thank you again for your stay and we sure hope to see you again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed over a week and they refused to change out the sheets even once.
Stayed 9 nights in Nov 2023
Response from Lori on 26 Nov 2023
Thank you for your stay and your review. We do have room turn overs as requested. Will be checking to see why your request was not fulfilled? We take your feedback as learning tools. Thank you so much for your visit and we hope to see you again with turnover service.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay. This hotel has a European feel. Rooms are small but plenty of room similar to some we have stayed in the UK. The pub in the hotel serves great food and staff was very friendly.
Stayed 3 nights in Nov 2023
Response from Lori on 24 Nov 2023
Thank you for your review. We are so happy you enjoyed your stay, the Pub and our great staff. We look forward to seeing you again.

10/10 Excellent

Angelique, Port Saint Lucie

Travelled with family
Liked: Amenities
This property is in a beautiful area with amazing charm and hospitality. I will be going back 😻
Stayed 1 night in Nov 2023
Response from Lori on 24 Nov 2023
Thank you so much for your great review and your kind words. We appreciate your stay with us and look forward to your next visit.

8/10 Good

Annalisa

Stayed 2 nights in Nov 2023
Response from Lori on 22 Nov 2023
Thank you for your stay and the great review. We hope to see you again real soon.

4/10 Poor

Lacey

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I expected!
Just not happy with the overall stay. The room was not clean, and had a weird odor. The pictures appeared better than in real life. Lots of noise outside of our room and noise from the street. The restaurant and bar must be really good, they were very busy. I would like to come back and try those, just not stay over night there.
Stayed 3 nights in Nov 2023
Response from Lori on 20 Nov 2023
Thank you for your stay, so sorry about the not so happy experience. As you can see by our reviews we have not had these kinds of issue with the odors or loud noise after hours. That restaurant is very busy but shouldn't have had noise after closing. We are addressing your issue and appreciate your feed back and the review so that we may improve for you and our future quest.

4/10 Poor

Steve and Kathy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lori on 21 Nov 2023
Thank you for your stay, would sure like to know where we fell short. We always strive for improvement.

8/10 Good

Renita, Nixa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Lori on 14 Nov 2023
Thank you for your stay and the review. We appreciate your visit. We hope to see you again real soon.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
it’s a piece if history that awesome, was out second stay. Could have used a bit of heat in our room, quite chilly
Stayed 1 night in Nov 2023
Response from Lori on 13 Nov 2023
Thank you for the great review and the return visit. We do have room heaters available. Please feel free to request one for your next stay. Thank you for your visit and your kind words. We look forward to seeing you again real soon.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay at Ye Old English Inn
Stayed 1 night in Nov 2023
Response from Lori on 13 Nov 2023
Thank you! We are so happy it was the best stay. Thank you for the great review. We look forward to seeing you again real soon.

8/10 Good

Marvin, GROVE

Liked: Cleanliness, property conditions & facilities
We have stayed here many times. This time the temperature was not regulated well. One cannot control temp in room, but that has always been the case. Could not get a call back from number provided and staff was not as friendly as in the past.
Stayed 2 nights in Nov 2023
Response from Lori on 13 Nov 2023
Thank you for your stay the review and the feedback. We do have room heaters/fans available at the front desk for more room comfort if needed. Please feel free to request from the front desk for you next stay. We pride ourselves on great team members we will address this at once. Thank you again for your visit. We look forward to seeing you again real soon.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in branson
Loved the area and atmosphere. Rooms were small but not a problem for the 2 of us. A little dusty in areas, bathrooms were really clean. Beds were super comfortable and clean.Train passing through was loud. Still would book again.
Stayed 1 night in Nov 2023
Response from Lori on 12 Nov 2023
Thank you for your visit. Thank you for the feedback and the kind words. Yes, that train we love that history but can be loud a couple times a night. If you would prefer the other side of the building please send request upon booking. We look forward to seeing you again real soon.

6/10 Okay

Dale

Travelled with partner
Liked: Cleanliness, staff & service
Nice to have a restaurant in the building. Room was clean but no drain plug-in sink and shower dripped constantly. The worst thing was the bed mattress, way to soft. Was told there would be fruit and danish with the coffee upstairs. Only coffee.
Stayed 1 night in Nov 2023
Response from Lori on 12 Nov 2023
Thank you for your review and your feedback. This helps us know where to improve for future visit. We are looking into the drain issue immediately. A continental breakfast is out each morning, it is served in an area off of the 2nd floor. I am sorry that was not explained to you at check in. We have notified our team. Thank you for your stay. We sure hope to see you again.

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was convenient for us. Room was small, but nice. Food was wonderful.
Stayed 2 nights in Nov 2023
Response from Lori on 12 Nov 2023
Thank you for your visit and your great review. We are happy you also experienced the wonderful food and staff. We look forward to seeing you again real soon.

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the funnest stays I’ve ever had in the Branson area. This little Inn was about as cute as they come and we will for sure stay again! I will say that if you’re a warm sleeping bring a travel fan because you cannot control the ac in your room.
Response from Lori on 12 Nov 2023
Thank you we are so happy you experienced one of you funnest visit with us. We love the kind words and appreciate your stay. We look forward to your next visit. Thank you for you great review.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This restored hotel is a historic treasure.
Stayed 1 night in Nov 2023
Response from Lori on 10 Nov 2023
Thank you for your stay, the kind words and the great review. We are so happy you choose out historic treasure for you visit. We look forward to seeing you again real soon.

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, quaint and cozy hotel just outside of Branson. Only negative was the water wasn’t very hot for a long period.
Stayed 2 nights in Nov 2023
Response from Lori on 6 Nov 2023
Thank you for your stay. We will be checking into that hot water issue. We are so happy you enjoyed your visit. Thank you for your feedback and the great review. We look forward to seeing your again real soon.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lori on 5 Nov 2023
Thank you for your visit and the wonderful review. We appreciate your visit. We look forward to seeing you again real soon.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Charming but I'll pass on staying here again
We were promised a room on the second floor during a conversation with staff immediately following our online booking. Our room was on the 3rd floor and was told there were no rooms available on the 2nd floor. However, we saw few guests during our stay. Booking sites list 'Breakfast included', which in my experience means a hot breakfast. When it's a Continental Breakfast, it is listed as such. When friends checked in and inquired when breakfast would be served, they were told, "When it gets put out." When they asked how long breakfast would be served, they were told, "Until they take it away." Breakfast was Continental and difficult to find. Their room was not clean. Ours was satisfactory. The 2 staff members I encountered briefly were friendly but not accommodating to satisfy the promise of a 2nd floor room. Yes, I knew there was no elevator but with bad knees I was counting on the 2nd floor.
Stayed 1 night in Oct 2023
Response from Lori on 5 Nov 2023
Thank you for your stay and your feedback. This information is very useful to us as we use to improve where we can.

10/10 Excellent

Kaycee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! The room was a little small but the bed was very comfortable. Loved the restaurant and the staff was fantastic!
Stayed 1 night in Nov 2023
Response from Lori on 5 Nov 2023
Thank you ! We are so happy you loved the property, restaurant and our great team. We really appreciate the kind words and the great review. We look forward to seeing you again real soon.

6/10 Okay

Jack

Business traveller
Liked: Staff & service
The bed and Bathrooms are very small. A large guy like me could not use them very well, and the bed appeared to be a double. Again, very hard to sleep in for a large guy like me.
Stayed 1 night in Nov 2023
Response from Lori on 5 Nov 2023
Thank you for your stay. Yes the rooms are a bit smaller than a regular hotel. Please try a suite next time there are 4 Suites on property that are larger room larger bathrooms with little sitting areas and 1 Queen bed. I believe you can view them on our website. Thank you for your review and your feedback as we use this information to try to enhance our quest stay. We look forward to seeing you again real soon.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Lori on 5 Nov 2023
Than you for your visit and the great review. We are so happy you enjoyed your stay. We look forward to your next getaway.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
A very quaint, historic Inn. I wasn't looking to stay at an all-amenity motel, so I enjoyed The Old English immensely. The property provided easy access to a walking trail, a convenience store and a restaurant. I felt safe and secure. Staff was wonderful to work with. Thank you!
Stayed 3 nights in Oct 2023
Response from Lori on 2 Nov 2023
Thank you for the great review and kind words. We are happy you got to meet some of our team and enjoyed your stay with them. We look forward to seeing you again real soon.

10/10 Excellent

James

Quaint and cozy
Stayed 1 night in Oct 2023
Response from Lori on 2 Nov 2023
Thank you for your stay and the great review. We love quaint and cozy. We look forward to seeing you again real soon.

10/10 Excellent

ANITA, JOPLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lori on 31 Oct 2023
Thank you for the great review. We are so happy you enjoyed your visit. We look forward to seeing again real soon. Thank you for your stay.

10/10 Excellent

mandy, Harrison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed here for our anniversary. We loved the inn! Staff was super nice and always easy to find. Our room was really clean and everything was functional. We have always wanted to stay here even though we only live 30 minutes away. I’m so glad we did. The restaurant was amazing! We will definitely be back one day!!
Stayed 1 night in Oct 2023
Response from Lori on 29 Oct 2023
Thank you for your stay and allowing us to be a part of your special day. So happy you got a chance to visit, meet our team members and enjoyed the amazing restaurant. Thank you for your review. We look forward to your next visit.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Will Return!
Concierge was outstanding. Checking in and out was a breeze. Quaint, historical inn. Grand staircase. There are multiple common lounges. Our room was squeaky clean. The temperature was very comfortable even though the weather fluctuated from 49 to 81. This is our second stay, and we will return. After checkout the front desk called to to say they had found some jewelry I had mistakenly left in our room. They will mail it to me. Honest, thorough housekeeping!
Stayed 2 nights in Oct 2023
Response from Lori on 29 Oct 2023
Thank you for the wonderful kind words and the great review. We are so happy you have returned for a 2nd stay and look forward to your next. Thank you for your stay,

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Eh
Very cute, Bed mattress was worn out. Didn’t sleep well at all. Very small. Bathroom door needed oiled. Overall trip was a C.
Stayed 1 night in Oct 2023
Response from Lori on 29 Oct 2023
Thank you for your review and your feed back. We are addressing the issues immediately. We look forward to your next stay and for an overall visit of an A. thank you for your stay.

10/10 Excellent

jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lori on 29 Oct 2023
Thank you for your stay and the great review. We look forward to your next visit.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stay just outside of Branson. Historic vibe.
Stayed 4 nights in Oct 2023
Response from Lori on 25 Oct 2023
Thank you for your stay and the great review. We hope to see you again real soon.