Pillow-top beds, desk, blackout curtains, iron/ironing board
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Reviews of Fairfield Inn & Suites Holland

2.5 out of 5
Fairfield Inn & Suites Holland
2854 W Shore Dr, Holland, MI

Reviews

8.4

Very good

Rating 10 - Excellent. 263 out of 604 reviews" "
Rating 8 - Good. 212 out of 604 reviews" "
Rating 6 - Okay. 81 out of 604 reviews" "
Rating 4 - Poor. 37 out of 604 reviews" "
Rating 2 - Terrible. 11 out of 604 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept very well!
Stayed 1 night in May 2024

6/10 Okay

Heidi

Disliked: Amenities
For the price being raised due to event in area they could at least have towels in room. Very disappointed and glad we were only there for one night. No staff available at front desk in morning.
Stayed 1 night in May 2024

2/10 Terrible

Joan

Travelled with family
Disliked: Cleanliness, staff & service
When we checked in at 10pm, twice they sent us to a room that was already occupied!! The third room had a dirty bathroom!! Not acceptable!!
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Liked: Property conditions & facilities
The staff were so pleasant!!! The hotel was very clean. We will be staying here again!!
Stayed 1 night in May 2024

8/10 Good

Prasert

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in May 2024

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service
Good staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Christopher N

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Plenty of space, strong shower, good TV and Wi-Fi, comfy bed. Quiet room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lana

Stayed 1 night in Mar 2024

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and welcoming! Delicious breakfast with many vegetarian options. Thank you so much!
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Clean! Affordable!!
Stayed 1 night in Dec 2023

6/10 Okay

Carol

Travelled with family, Travelled with partner
Liked: Amenities
Sheets and pillowcases were scratchy, not smooth. Bathroom sink had a big crack in it. There was a large group of parents with young children there fora tournament and those kids left popcorn,drinks, and pizza everywhere. Running down the halls and screaming, while the parents were in the lobby. Not the hotels fault for bad parenting.
Stayed 1 night in Dec 2023

10/10 Excellent

Rochelle

Stayed 2 nights in Nov 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities
clean and comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was very loud with cars driving by till about midnight. Nothing they can do about that unless planning on new windows. The heating unit was also very loud. The staff members at the front desk were pleasant.
Stayed 1 night in Nov 2023

10/10 Excellent

Jerry

Travelled with partner
Liked: Amenities
Grest people ang grest service
Stayed 1 night in Nov 2023

6/10 Okay

Janel

Disliked: Property conditions & facilities
Average
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel 🏨
Nice pool and hot tub. Clean room. Nice shower.
Stayed 1 night in Nov 2023

10/10 Excellent

Tammy

Stayed 1 night in Nov 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

6/10 Okay

Courtney

Liked: Cleanliness, staff & service, room comfort
Mediocre
Forgot my toothbrush, didn’t have any available. Bare minimum on the bathroom amenities. No makeup remover which seem staple at most hotels I stay at. Guy at check in desk was helpful and pleasant.
Stayed 1 night in Oct 2023

10/10 Excellent

KEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 2 nights in Oct 2023

6/10 Okay

Janusz

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Kyle

Stayed 1 night in Sep 2023

10/10 Excellent

Maria Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really clean and in very good conditions, the beds are comfortable and very clean. The person that was in the night we arrive (I think his name was David), he gave us a great service. Thank you.
Stayed 1 night in Sep 2023

6/10 Okay

Adeeba

Travelled with family
The breakfast was great! There was an assortment of foods to choose from that accommodated most travelers. I appreciated the vegan sausage and the egg, cheese omelets. The attendant keep the breakfast area neat, clean, and well stocked. What I did not like about my room was its size. It was too small for wheelchair access. I even asked for reasonable accommodations, but the room provided was not sufficient.
Stayed 1 night in Sep 2023

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place to stay for the night.
Stayed 1 night in Sep 2023

8/10 Good

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and spacious rooms. staff friendly and helpful.
Stayed 1 night in Aug 2023

4/10 Poor

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
We expected a little better for the price.
When we arrived at our room it seemed clean enough, but we discovered our wash rags had huge holes in the center and the tissue box was empty. We expected better. The maid also neglected to wipe the bathroom sink. Not too much to ask. Our main complaint was with the maid service. Also, the supply room/kitchen area can be seen from the dining area and appeared very dirty; especially the floors under the equipment. The hot items were terrible and flavorless. Unrecognizable sausage and runny eggs. On the up-side, the staff was very efficient, friendly and responsive.
Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s ok a little outdated but great area
Stayed 1 night in Aug 2023

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2023

10/10 Excellent

Greg

Stayed 1 night in Aug 2023

2/10 Terrible

Terry

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Debra

Travelled with partner
Disliked: Amenities
Large spot lights shine into rooms facing the front. Pool didn’t appear clean enough to want to swim. Breakfast was good.
Stayed 3 nights in Jul 2023

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
I am a bit disappointed in a couple of the people at the front desk. One woman who was pregnant, seemed really angry. I felt bad because I didn’t know if maybe she didn’t feel good. But she’s in a customer service position and was not friendly at all. I was disappointed. The manager was great. The cleaning lady was great. The people serving breakfast we’re getting breakfast ready were very friendly. For the most part it was a good day. I like the hotel.
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Travelled with family
Acceptable location. Swimming pool is a lot smaller than what it looks in the picture. Carpet around the hotel and in the bedrooms were quite dirty. Some parts of the floor in the bedroom were squeaky. Bathroom was clean but had no hair dryer. In general not good price-quality ratio.
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had a lot of options and plenty of seating. Staff was very friendly and helpful. Beds were comfortable. Would stay here again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and breakfast well stocked.
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Stayed 3 nights in Jul 2023

8/10 Good

Jassen, Charlotte

Stayed 3 nights in Jun 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast buffet
Stayed 2 nights in Jun 2023