Hotels near Holiday Village Mall

"Pillows were way to small, felt like couch pillows"

"Staff were friendly; Art was pleasing; breakfast was delicious; Rooms were well-designed and Eli had amazing customer service!"

"While the manager was very kind and helpful, I do need to share our experience. The check-in process was easy, but when we entered our first room, it was immediately obvious the bed had not been properly cleaned. There was grass and dirt all over the bed cover. I contacted the front desk, and they quickly moved us to another room without issue. Unfortunately, the second room was also not clean. There was a toenail on the floor between the beds, clumps of hair in the shower, and remnants of a used bar of soap left behind. At that point, I went back to the front desk and spoke with the manager again. She was apologetic, had me send over photos, and arranged for us to move rooms a third time. The third room was at least a little cleaner, but the bathroom sink leaked and the chair had a large white stain on it. While I truly appreciate how professional and accommodating the manager was throughout the situation, the overall cleanliness and condition of the rooms were unacceptable. Unfortunately, we will not be returning."

"Very satisfactory "

"Pleasant stay."

"No comment "

"Good "

"The first room we were given reeked of smoke despite being a non smoking hotel. This caused me to have an asthma attack. When I returned to the front desk I was immediately given a different room that did not smell of smoke. Neither room had functioning AC units. I also reported that someone was smoking in the room across the hall from us but I don't think anything was done about it (room 114). The breakfast had a good selection of items and a cheerful staff member working at it. Leigh G"

"Everything was fine except the broken toilet seat in room 411. Could not get it fixed so we just did our best. Staff was kind but seemed powerless to remedy our situation."