Front of property

Reviews of Traditional Machiya Hotel Shiomachi-An

2.5 out of 5
Traditional Machiya Hotel Shiomachi-An
73-2 Miyajima-cho, Hatsukaichi, Hiroshima-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 227 out of 296 reviews" "
Rating 8 - Good. 55 out of 296 reviews" "
Rating 6 - Okay. 8 out of 296 reviews" "
Rating 4 - Poor. 5 out of 296 reviews" "
Rating 2 - Terrible. 1 out of 296 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Cyguel

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Guest relations on 16 May 2024
Thank you for your great review!We look forward your next visit if any chance.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a machiya stay and kaiseki experience, this is a very well-executed version. It is what I was seeking and I was very pleased. The owner is a great chef.
Stayed 1 night in Apr 2024
Response from Guest relations on 29 Apr 2024
Thank you so much for the great review!And thank you for staying this time.We look forward to welcome you again in the future if any chance.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for an authentic Japanese experience. The included dinner was delicious and we had a memorable time with the sushi chef. Staying on Miyajima Island allowed us to take a nice evening walk and this ryokan is close to all the sites. We truly enjoyed our stay.
Response from Guest relations on 29 Mar 2024
Thank you for your great review!We look forward your next visit if any chances.

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 汐待ち庵 一同 on 7 Feb 2024
この度はご利用ありがとうございました。また良い評価をありがとうございます。またのお越しをお待ちしております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful with my family, we came on a rainy night soaking wet, and the gentleman working that night was so kind to get us situated amid the chaos we dealt with coming in. He kindly did all our laundry since we were beyond tired. We felt so safe as a family staying here, and definitely got our late night rest. Food was so good as well, we didnt expect to be fed and were surprised with such good food.
Stayed 1 night in Dec 2023
Response from Guest relations on 17 Dec 2023
Thank you for your great review! We are happy to know you had a good rest here.We look forward to serving you again if any chances!

10/10 Excellent

Christine

Stayed 1 night in Oct 2023
Response from Guest relations on 30 Oct 2023
Thank you for staying!We look forward to the next visit.

10/10 Excellent

Francis

Stayed 1 night in Oct 2023
Response from Guest relations on 29 Oct 2023
Thank you for staying!We look forward to the next visit.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 3 person stay. Two spacious rooms with separate bathroom and toilet. Sushi dinner (absolutely fantastic, 12 or so courses across 2 hours) and hearty breakfast were highlights. Thanks for having us!
Stayed 1 night in Oct 2023
Response from Guest relations on 10 Oct 2023
Thank you for the great review! We are happy to know that you have enjoyed the stay and sushi dinner.We look forward to welcoming you again if any chances!

10/10 Excellent

Yoshitaka

Stayed 1 night in Sep 2023
Response from 汐待ち庵 一同 on 3 Oct 2023
この度はご利用頂きありがとうございました!またのお越しをお待ちしております。

10/10 Excellent

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was in traditional Japanese style. The room was much larger than anticipated. My reservation included both dinner and breakfast. The dinner was fantastic; probably the best I experienced in Japan. The host spoke very little English, but we managed to understand each other. Very nice guy.
Stayed 1 night in Sep 2023
Response from Guest relations on 27 Sept 2023
Thank you so much for the great review!We are happy to hear that you enjoyed the stay and the sushi dinner.We look forward to serving you again if any chances!

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest relations on 17 Aug 2023
Thank you for the great review!We look forward to serving you again.

10/10 Excellent

Caroline

Stayed 1 night in Jul 2023
Response from Guest relations on 29 Jul 2023
Thank you for the great review! We look forward serving you again if any chances.

10/10 Excellent

Evil

Stayed 1 night in Jun 2023
Response from 汐待ち庵 一同 on 11 Jul 2023
この度はご利用頂きありがとうございました!またのお越しをお待ちしております。

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect traditional guesthouse
Exceptional hidden gem. Excellent location near Itsukushima Shrine; spacious traditional rooms with futons and quality yukatas, 2 guest rooms perfect for our family of 4. To top it off, the sushi dinner and Japanese breakfast were so good and memorable - the best we tried in Japan!
Japanese breakfast
Amazing 15 course sushi dinner
Stayed 1 night in Apr 2023
Response from Miyajima traditional guesthouse Shiomachi-an&sushi on 18 Apr 2023
Thank you very much. Enjoy old Japanese houses and sushi. And the beautiful night view of Itsukushima Shrine and OtoriiPlease come to Shiomachi-an and Shiomachi-Sushi again.from staff and owner

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional - I would give it 6 stars if I could! The room was beautiful and traditional, the location great for exploring Miyajima (especially at night once the island was less crowded), and the sushi dinner was some of the best sushi I've ever had in my life. In particular, the staff went above and beyond in being extremely welcoming, accommodating, and friendly, and they made this the most special experience of our trip to Japan!
Response from 汐まち庵一同 on 10 Apr 2023
お越しくださりありがとうございました。私たちも、あなた方と過ごせてとてもたのしかったです。今日から寂しくなります。お目にかかれた事、大変うれしく思っています。ありがとうございました。

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from ホテルのマネージャー on 19 Mar 2023
この度はご滞在と評価ありがとうございます。また宮島にいらっしゃる時がございましたら、汐まち庵をよろしくお願い致します。

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Needed a place to stay overnight prior to hiking Mount Misen in Miyajima and stayed at this lovely Machiya. It's not a traditional hotel but it was quiet and a great experience sleeping in a traditional guest room.The proprietor and his apprentice were extremely hospitable and the Machiya is also a sushi restaurant at night- which was delicious. It's also is a solid distance away from the more crowded shopping row in Miyajima- would recommend for the experience.
Stayed 1 night in Dec 2022
Response from ホテルのマネージャー on 29 Dec 2022
Thank you for your stay and rating.We are very happy to hear that you were satisfied with your stay with us.We hope you will have another opportunity to stay at Shiomachian.

8/10 Good

SATORU

Stayed 1 night in Nov 2022
Response from ホテルのマネージャー on 26 Nov 2022
この度はご滞在と口コミ評価ありがとうございました。宿泊にご満足いただけたのであれば、一同嬉しく存じます。 またの機会にはぜひ宮島汐まち庵にお越しください。

10/10 Excellent

Akiko

Stayed 1 night in Oct 2022
Response from 汐まち庵一同 on 13 Oct 2022
ご滞在と口コミ投稿ありがとうございました。当日は何かとお待たせする形となってしまいあらためてご迷惑をお掛けしました。次回はお子様にもつるみのお寿司を堪能いただければと思います。ぜひまたのご利用をお待ちしております。

10/10 Excellent

SETSUKO

Stayed 1 night in Nov 2021
Response from 汐まち庵一同 on 22 Nov 2021
ご滞在と口コミ投稿ありがとうございました。11月の週末という大繁忙期ではありましたが、今回ご宿泊にはおおむねご満足いただけたのかと存じます。今後寒さも本番となる季節柄、どうぞご自愛の上お過ごしください。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事に感動!景色に感動!!
古民家を改築したゲストハウスで厳島神社が目の前。 歴史を感じるインテリアに雰囲気が良い。 食事もとても美味しく、にぎり鮨が大絶賛。 夕食後の大将に案内されて行った夜景スポットがとても良かった。
Stayed 1 night in Aug 2021
Response from 汐まち庵一同 on 10 Aug 2021
ご滞在と口コミ投稿ありがとうございました。設備、食事、サービスに於ける幅広いご評価恐縮の限りでございます。暑さに見舞われる一方あわや台風直撃という季節柄の事態もありましたゆえ、お帰り後もどうぞご用心の上お過ごしください。

10/10 Excellent

AYUMI

Stayed 1 night in Aug 2021
Response from 汐まち庵一同 on 17 Sept 2021
ご滞在と口コミ投稿ありがとうございました。10点評価に値するご宿泊となったのであれば、汐まち庵一同嬉しく存じます。またの機会にはぜひとも宮島、そして汐まち庵にお越しください。

10/10 Excellent

Minoru

Stayed 1 night in Aug 2020
Response from 汐まち庵一同 on 27 Aug 2020
ご滞在と口コミ投稿ありがとうございました。遅い梅雨明けの後は大変に暑い日々が続きましたが、宮島滞在をお楽しみいただけたのであれば汐まち庵一同嬉しく存じます。未だ落ち着かない世の中ではありますが、またのお越しをお待ちしております。

8/10 Good

Martin

Stayed 1 night in Aug 2020
Response from Shiomachian on 17 Aug 2020
Hello and thank you for the review! This summer may be a hard time for everybody, but we hope we helped you to enjoy some relaxation in Miyajima. Thank you very much again for staying with us and please take good care of yourself after being back in Tokyo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cosy and charming and authentically Japanese
Stayed 1 night in Feb 2020
Response from Shiomachian on 24 Feb 2020
Thank you for you feedback! We are glad that our guesthouse was to your liking. Our old Japanese style building itself is what makes our guesthouse different. Also the area which our house is in keeps the old atmosphere of Miyajima. Please enjoy the old beauty in Japanese culture when you explore Japan!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Stayed 1 night in Nov 2019
Response from Shiomachian on 24 Feb 2020
Thank you for the review and we are glad that you enjoyed staying with us! Miyajima in winter is usually very quiet. Spending peaceful and relaxing time is one thing we would like to recommend for our guests at this time of the year. We will be waiting to see you again!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Awesome service and experience! Kosa-San was awesome checking us in and taking care of us. It is an old Japan guesthouse, so if you have difficulty going up steep stairs, this is not the place for you. Thanks and definitely coming back!
Stayed 1 night in Feb 2020
Response from yoshika on 11 Feb 2020
Thank you so match

10/10 Excellent

Corinna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
Tranquil and tasteful, with a wonderful welcome
Stayed 1 night in Jan 2020
Response from Shiomachian on 12 Jan 2020
Thank you very much for staying with us and leaving a review! We are happy to hear that you found our guesthouse to be enjoyable. In case please come back to Miyajima and stay with us again! Miyajima in spring, summer, or autumn have more other spots to see which we can recommend for sure. We are looking forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place that was way better overall than we expected. The owner was a gentleman who looked after everything with quiet professionalism, and who was very helpful during our stay.
Stayed 2 nights in Nov 2019
Response from Shiomachian on 27 Nov 2019
Thank you for staying with us and leaving a review! It is always our pleasure to have our guests enjoy the stay. And we wish you spend great days in Japan! We will be looking forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Shiomachian on 23 Nov 2019
Thank you for the review and we are glad that you enjoyed staying with us! We wish you a pleasant journey for hereafter.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional Japanese inn. The owner showed us great hospitality.
Stayed 1 night in Nov 2019
Response from Shiomachian on 22 Nov 2019
Thank you for staying with us and leaving a review! We are always proud of our traditional and contemporary facility. This is such a small house but we wish we offered you our biggest welcome. In case please come back to Miyajima for your next chance!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Shiomachian on 12 Nov 2019
Thank you for staying us and leaving a review! We always wish you had a good stay with us and enjoy your time in Japan. Please tack care of yourself and have a safe trip.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Oct 2019
Response from Shiomachian on 31 Oct 2019
Thank you for staying at shiomachian! We hope you enjoyed your stay in Miyajima. In case Please come back to Miyajima in the spring of the beautiful season of cherry blossoms.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here at the Miyajima Guesthouse! The staff was friendly and spoke excellent English. The process was smooth, the traditional breakfast was very enjoyable, and the room itself was a really cool traditional Japanese experience!
Stayed 1 night in Oct 2019
Response from Shiomachian on 27 Oct 2019
We are happy to hear that you had a good stay with us! It is always our pleasure to have our guests enjoy the stay with us. We will be waiting to see you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent .. traditional small guesthouse experience
Stayed 1 night in Oct 2019
Response from Shiomachian on 22 Oct 2019
Thank you for your valuable feedback. Thank you for staying with us and we are looking forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Miyajima Guest house was so so beautiful. The lovely young man who looked after us was so wonderful. His English was superb and he was so polite and helpful. When we checked out we had unfortunately left our PC tablet in our room. The efficiency of the young lady, to get it back to us was above and beyond anything we have experienced. Emails, ph calls, messages and then she organised it to be couriered to our next destination. SHE apologized to us for not seeing it when we left. It was totally our fault. The room was so lovely, breakfast was yum. Our experience was 5 out of 5 stars. Thank you.
Stayed 2 nights in Sep 2019
Response from Shiomachian on 21 Oct 2019
Hello and thank you for the review! We are glad that you liked our service and we hope you have spent wonderful time in Japan after leaving Miyajima. We always would like to offer our help since you book us until you go home. Also our old Japanese style facility itself is one thing we like to introduce. Thank you very much and we are looking forward to seeing you again!

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional and special place to stay.
Amazing place to stay. If you get the chance to stay on the island try and get a room here. Service is brilliant and the island is magical and quiet at night
Stayed 1 night in Oct 2019
Response from Shiomachian on 16 Oct 2019
Hello Sophie, thank you for leaving a review! We are glad that you liked our service and we hope you were able to enjoy your time in Miyajima. Night in Miyajima is one thing we absolutely recommend to experience, thus we are happy to hear your impression. Thank you for staying with us and we are looking forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Shiomachian on 16 Oct 2019
Thank you for you feedback! We are glad that our guesthouse was to your liking and we hope to see you again!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place for one night
Very friendly and helpful staff (Lisa?). The decorations are cool and the washroom, though shared, is great. The room is a bit small for three people: when all three futons were opened and laid out on the floor, it was difficult to open the door. Also, the sink in the room was not very practical, though it looked nice. It was a nice place to stay overall for one night.
Stayed 1 night in Sep 2019
Response from Lisa Suzuki on 5 Oct 2019
Thank you for your valuable feedback. I would like to make improvements based on the feedback from customers. Please use it when you come to Miyajima. I am looking forward to meeting you and your family. Thank you very much for using Shiomachian.

10/10 Excellent

Eddie, Berkeley, CA (USA)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a traditional house that has been converted into a two-room guesthouse. The guest rooms are on the second floor, up a very steep stair, a “ship’s ladder” really. The owner and staffperson are extremely helpful and nice. There’s a shared bath and a separate toilet room upstairs as well. The rooms are ample and very traditionally Japanese. Sleeping is by futon on the floor (I asked for a second futon). A modest breakfast is included, which is taken in the entry room on the first floor. Laundry will be done for a small fee and returned neatly folded later in the day. The guesthouse is located beyond the main Shinto shrine, so away from the busy tourist area—a plus. You will end up walking back to the heart of the town to find the restaurants. All in all, a very pleasant alternative to the usual hotels and more affordable.
Stayed 3 nights in Sep 2019
Response from Shiomachian on 29 Sept 2019
Thank you for staying with us and for your feedback! Our house is now 100 years old so it shows the old Japanese architecture well. Houses used to have very steep stair, and we were usually sleeping by futon on the floor. Also the area around our guesthouse still keeps the classic atmosphere of old Miyajima. It was our pleasure to have you stay at our house and we will be looking forward to seeing you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Shiomachian on 26 Aug 2019
Thank you for staying with us and leaving a review! We hope you enjoyed your time on Miyajima and we hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are two rooms on the first floor accessed by very steep stairs. We stayed in the rear room. At night it’s super quiet. Both rooms are decorated in a traditional Japanese style, you sleep on the floor on a double Japanese mattress, with duvet and pillows. It’s not uncomfortable but for us (we are nearly 50), after 2 nights we were happy to get back to normal beds and chairs. There is a little sink in the room and you share the toilet and shower with the occupants of the other room, which was not a bother. We thoroughly enjoyed our experience, breakfast was interesting. The Japanese seem to enjoy soup for breakfast, but for us it was a little odd. We also had fresh fruit, yogurt and toast and choice of hot drinks. We found our host to be very interesting to talk to. So happy we stayed here whilst on Miyajima and this is where we had our “traditional” Japanese experience. Thank you.
Stayed 2 nights in May 2019
Response from Shiomachian on 20 Aug 2019
Thank you for staying with us and leaving a review! We are happy to hear that you found our guesthouse to be enjoyable. While we try to keep the atmosphere of our 100 years old house, we always try to give our best service for our guests. We are looking forward to seeing you again!

10/10 Excellent

Kay, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that I felt part of the community there on Miyajima. This inn had a traditional Japanese feel along with some western touches. Staff was very nice - even coming to pick up us late from the ferry the night we checked in when cabs were no longer running.
Stayed 2 nights in Aug 2019
Response from Shiomachian on 7 Aug 2019
We are happy to hear that you had a good stay with us! We are always trying to give our best service possible and we are happy that our service was to your liking. Thanks for leaving a review and we hope to see you again!

6/10 Okay

Mariana

Liked: Staff & service
Too expensive for what it is
Too small, bathroom shared with coffee customers not comfortable
Stayed 1 night in Jul 2019
Response from Shiomachian on 23 Jul 2019
Thank you for your valuable feedback. Thank you for using Miyajima Traditional Guesthouse Shiomachian.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance to everything.
Stayed 1 night in Jun 2019
Response from Shiomachian on 2 Jul 2019
Thank you for the review and we are glad that you enjoyed staying with us! We hope to have you stay with us again next time you come to Miyajima!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Shiomachian on 1 Jul 2019
Thank you for your valuable feedback. Thank you very much for staying at Shiomachian.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was much better than I expected. The shower room, bathroom, and bedroom were a bite more spacious than I expected. Everything was meticulously clean.
Stayed 1 night in Jun 2019
Response from Shiomachian on 26 Jun 2019
Thank you for the review and we are glad that you enjoyed staying with us! We hope to have you stay with us again next time you come to Miyajima!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, really helpful and friendly staff.
Stayed 2 nights in Jun 2019
Response from Lisa Suzuki on 16 Jun 2019
Thank you for the review and we are glad that you enjoyed staying with us! We hope to have you stay with us again next time you come to Miyajima!

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Shiomachian on 14 Jun 2019
Thank you for staying with us and leaving a review! We hope you enjoyed your time on Miyajima and we hope to see you again soon!

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!
It was a fantastic stay! We don't usually stay in accommodation with shared bathrooms and we must have missed it when booking. However it was no issue at all. The guesthouse was spotless and well maintained at all times. We wanted the local experience with a room with tatami mats and low table and this place did not disappoint. It is less than 2 mins walk from the famous tori gate and close to a number of restaurants and shops. The days end rather early on the island, so we needed to change our meal times and have early dinners. It is however a great relaxing spot compared to the hustle and bustle of the large cities. Thank you for the staff for making our stay comfortable and memorable!
Stayed 2 nights in May 2019
Response from Shiomachian on 7 Jun 2019
Thank you for the review, Zsolt! We are very happy to hear that you enjoyed your staying with us. We always try to keep the place clean, and we offer enough information so that you can enjoy Miyajima day and night. We hope you come back to Miyajima someday and we are looking forward to seeing you again!