10/10 Excellent
Anthony
29 Mar 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When first arriving to the Knot my husband experienced a not so friendly approach when checking into the hotel. They seemed to not know we had 3 guest and gave him a hard time. The staff gave many stares and continued to ask lots of questions. I then had to provide him with proof that when booking I selected 2 adults and one child.
As the evening continued staff and our experience became much better. We dined at the restaurant downstairs and it was an amazing experience. From making a reservation, to receiving friendly and helpful customer service who was very knowledgeable of the menu options. My husband and I chose the wagyu bolognese with a chicken Caesar salad for our entree. The octopus ceviche and shrimp with butter as an appetizer. My son chose the fire grilled margarita pizza. Let’s just say everything was top tier and the wait time wasn’t long at all. The food was fresh, tasty and filled with many delicious flavors. The atmosphere was family friendly and cozy. With the right choice of music. It had a really elegant and upscale atmosphere. The next day we decided to join some friends on the rooftop bar. We truly enjoyed the DJ and his diverse music. Staff were friendly and spoke English which helped when ordering drinks and snacks. What I really enjoyed about the hotel was it provided everything in one if choosing not to leave the hotel. I would recommend this hotel to family and friends who are looking for a 10/10 experience.
Anthony
Stayed 2 nights in Mar 2024