Hotel Keluarga di Hilo

"Arbitrary charges、None of us had breakfast at the hotel, yet when we checked out, we were charged for breakfast for no apparent reason. They couldn't resolve the issue that day and told me to call back the next day for a follow-up, but still, no one handled it. They promised to get back to me, yet I waited a whole week without anyone contacting me."

"Conveniently located and lots of eateries close by . Like the grill for tenants to use freely . Have swimming pool on premises . Staffs are friendly , like about the in room washer and dryer . Provide enough enmity . Good golf course . Will like to come back and stay there again"

"Very well situated and laid back property. The staff was very helpful"

"I couldn’t watch the tv the first night till I pull out the plug then it worked I was in #9 my brother was in #1 his air conditioning didn’t work at all blowing hot air for 2 nights when I got in my room the first day I step on a Roach in the bathroom lucky I had a slipper on. Other then that every thing was good"

"We had the ocean view room on the second floor. It was newly renovated, with a beautiful private bathroom and beautiful wood work throughout. We were a bit spoiled when we were there, since there were no other guests on our floor during our stay. The kitchen and living room were spacious and well equipped, and Josh was always there to help us if we needed it. We would definitely stay here in the future"