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Mitsis Royal Mare

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Luxury
5.0 star property
8.8

Excellent

Tranquil escape in lush gardens

Serene and immaculate grounds create a tranquil escape, surrounded by beautiful gardens. Delight in spacious, spotless rooms and savour exquisite cuisine at speciality restaurants.

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is RM1,107
RM1,330 total
includes taxes & fees
21 May - 22 May
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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Does Mitsis Royal Mare have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Mitsis Royal Mare?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mitsis Royal Mare on 21 May 2026 start from RM1,107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mitsis Royal Mare pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mitsis Royal Mare?

Self-parking is free at this property.

What time is check-in at Mitsis Royal Mare?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mitsis Royal Mare?

Checkout is at noon.

Does Mitsis Royal Mare provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Mitsis Royal Mare?

Yes, the property is all-inclusive.

Where is Mitsis Royal Mare located?

Nestled on the beach, this Hersonissos hotel is within 3 mi (5 km) of Port of Hersonissos, Star Beach Water Park and Lychnostatis. Labyrinth Park and Crete Golf Club are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

7.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 93 out of 178 reviews
Rating 8 - Good. 60 out of 178 reviews
Rating 6 - Okay. 19 out of 178 reviews
Rating 4 - Poor. 5 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

Reviews

Verified

10/10 Excellent

Amilcar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dream come true location! Great for couples who enjoy sun, beaches, excellent food and spacious rooms.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Service was really good and the grounds were immaculate.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Almira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and accomodating.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb hotel, facilities and location. We will be visiting again! The staff are amazing here, so attentive and polite, nothing is too much trouble for them.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation, great staff. Lots to do on and off the resort property. Make reservations early on in your stay for a la carte & try to get the shared swimming pool as the beach flags were almost always Red for the strong currents.
Stayed 9 nights in Jun 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 week stay in September 2023 - excellent

We stayed for 2 weeks & we had a fantastic time. The Hotel is very clean. The staff were excellent - very attentive & professional. The restaurants were all lovely, with the main restaurant having a wonderful daily choice & again very helpful staff. I would recommend this Hotel!
Stayed 15 nights in Sep 2023
Verified

6/10 Okay

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was well laid out and good facilities. Staff were hit and miss in terms of service, the main buffet staff were good but the staff at the 2 of the themed restaurants were slow to take orders, deliver each course, and remove plates. When the staff were paying attention they were excellent.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Property slightly tired. Staff are fantastic and the property is spotlessly clean. Power cuts were an issue.
Stayed 9 nights in Jul 2023
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

The staff was extremely friendly and service minded! Really impressive. We stayed at a room with direct access to the pool and it was fantastic. Very calm atmosphere and plenty of space in the pool and surrounding areas. Food was overall good to very good, but the meat at the buffet was usually overcooked (chewy). In some cases you could ask the chef to get it medium or med rare, but not always.
Stayed 9 nights in Jul 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Location is a little out of the way, so definitely rent a car OR see about renting the car they have on the property. We went March 25-31 and most of the restaurants and stuff around the resort were closed. Food at resort is good, but some restaurants 30 mins. away are amazing. Tons of cats around the property so don't go it allergic. Would go back.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Animesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all inclusive resort

Wonderful stay at the Mitsis Royal Mare, the room and facilities were elegant and perfectly maintained and all staff were lovely and welcoming. We found the food in the themed restaurants great, maybe they could improve the food options for the main restaurant, especially for vegetarian guests. As in many resorts in Crete there were few stray cats and it was nice to notice one of the staff leaving some food and water available for them. They clearly look very hungry and the hotel could certainly leave some more food for them. We have been to other Mitsis Hotels and this is by far our favourite, particularly the rooms with sharing pool and themed restaurants.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgrade due to the Expedia VIP Access program and had the pleasure to stay in a wonderful Suite with Sharing Pool. Everything was wonderful. The cleanliness was great, the cocktails absolutely amazing. Food in the buffett restaurant was fine, but more variety would have been great. Gutenfree eating (cealic disease) during our stay was no problem, but more options for dessert would have been nice. The speciality restaurants need a reservation, but are often fully booked, which makes it necessary to reserve a few days in advance (not ideal for short stays) - that is why we could only try the beach tavern, which was delicious. Thanks for the great stay!
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained and clean, pools are beautiful, staff friendly and welcoming. Guest Services show a real desire to ensure you have a great stay. A la Carte restaurants served very well presented food but I found all restaurants to be a little bland for my taste, Pan Asian was the best restaurant we went to. In addition there are a wide range of drinks on offer but wine, beer didn't taste of high quality. A Prosecco I ordered was flat and tasted like it had been open too long which was disappointing. In all in all a great place for ultra relaxing holiday in a clean and friendly environment.
Stayed 7 nights in Oct 2024
Verified

6/10 Okay

Olamide

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was NOT 5 stars, more like 3.5. Worn carpets, tiny rooms, stained carpets etc, the hotel is in desperate need of renovation. The food was also terrible. No variety or taste. For the price being paid, I expected a lot more. The staff was lovely and really helpfully. The hotel itself was pretty, but it needs a serious makeover and new chefs.
Stayed 10 nights in Aug 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well worth a visit. There are 6 a la carte restaurants and we thoroughly enjoyed 5 out of the 6. However, due to this we were given another visit to one we enjoyed. The concierge was fantastic as was customer relations. Restaurant staff in the 5 we enjoyed were amazing. They just couldn’t cope with the numbers in the one we didn’t enjoy. Some of the bar staff are incredible. A couple seemed to work in slow motion. We found the staff to be very polite and always served with a smile. Disappointed you have to pay extra for tennis. The reason for the 4 stars is purely due to end of season. We are sure the place would be different during high season.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Alexandru-Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing holiday at Mitsis Royal Mare. The resort it’s beautiful, relaxing time and great food.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Rachel Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at this resort, highly recommend!
Stayed 8 nights in Jun 2023
Verified

10/10 Excellent

Besik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel with a friendly staff, delicious food and great facilities.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel made even better by the wonderful staff.
Stayed 14 nights in May 2024
Verified

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, personnal very nice. Great food, fresh and varied.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crete holiday

Cretan style buildings over vast area to beach Faultless holiday
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort, staff is extremely helpful and friendly. Clean room, nice pools. Food is very good but buffet lacks variety.
Stayed 7 nights in Aug 2022
Verified

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Grounds immaculate and well looked after. Buffet restaurant and rooms bit tired, in need of uodating
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Sarup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean nice grounds decent food. However seeing as this is a family hotel and in the middle of nowhere. They could really make a bit of effort with evening entertainment and something for kids. They are missing a trick.
Stayed 7 nights in Aug 2022