Herndon hotels from RM398

"Clean room "

"The first restaurant is on the roof. Atmosphere is great. The food is pretty good. Portions are extremely small. I had shrimp tacos and there was barely enough stuff to cover the bottom of the taco, it was also dry with no sauce. My friend had the kabobs which were delicious but two 4 inch kabobs do not make a meal. The restaurant downstairs is prepackaged food. The shower in our room was fine but you had to get in to turn the water on so you couldn't wait for it to warm up. Also the hand held shower had no shower head in it so it gushed out and hit me in the face. The room was cute. The hotel/bar was nice and modern looking. They had many games for guests to play on their own. The staff was very friendly."

"Nice place for a short stay. Room was clean. Close to restaurants. Definitely recommend it. "

"Located just a few blocks from the White House, the location is perfect. Room was very nice with a great view of the park, rates were good, the valet parking is a little expensive but very convenient and it's expected at the location. The restaurant is good and with the 15% off for hotel guests makes it a little less overpriced. Would definitely recommend this hotel, a lot of pros and not many cons."

"Fantastic location, great and helpful staff, perfect stay."

"Beautiful hotel, very modern "

"Property was fine. Breakfast was terrible. But the real issue is that it's absolutely infuriating and should be unacceptable to make a reservation for a room with two double beds, drive 12 hours, get there and be greeted with, "Hi, we've moved you and your your wife and two teenagers to a room with a king bed and a pull out. (Smile, with no explanation)" And then when I questioned why my reservation isn't really a reservation, I got the whole "we oversell our properties whatever percent because blah, blah blah" lesson. None of which should be my problem. Then they asked me, "Do you still want to honor the reservation?" Like, what? Do I want to honor the reservation that you aren't honoring? He said it with a straight face. I couldn't believe he said it with a straight face... Apparently he gets lots of practice telling people this. For what people pay to stay at your places, and for whatever hundreds of percent more your executives are being paid than your lowest wage workers, figure something else out other than, "Uh.... I dunno, oversell everything 20% and just ignore the definition of reservation and how hotels have operated since their inception. We only made 7 bazillion dollars last year." Tell me why I would ever make a "reservation with your company again? I know, I know, 'they all do it.' Be the ones who dont. Eff. "

"Very friendly staff, awesome location & clean hotel, the pillows are the best!"

"Clean room , nice bed, good price and location"