Hengoed Hotels with Swimming Pool

"My Easter stay at the Celtic Manor was faultless. The staff were helpful, courteous and efficient. A heartfelt thanks to the member of staff who helped me with my bags and gave me a lift to the upper carpark. I am elderly and this gesture was really appreciated. The room was clean and comfortable. I had a lovely swim in the pool and appreciated a stint in the sauna, which was thoroughly relaxing. The breakfast was brilliant, as always, including a cooked breakfast, choice of fruit, yoghourts, toast etc. I am a coeliac and this is catered for. Thank you, the Celtic Manor, for making mine and my family`s stay so enjoyable !"

"The staff at the front desk were fantastic even though they were so busy! The first room we were put it had an issue with the sealant on the shower glass - water flooded the bathroom. The staff moved us straightaway. However, both rooms were really run down. There were chips in the bathroom counter. There were marks on the walls. There was rust on the lamps. The mugs had stains. The towels were really crusty and had holes in them. Not really what I expect from a Novotel. I doubt I’d get holey towels in a Premier Inn! Would not stay again. "

"good location with good pool and friendly staff"

"There is a fee to use the pool and no onsite parking. This is not disclosed accurately on the site nor the Hilton website. The sink ran all night and TV did not work and no one came to fix it. The room was dilapidated and we had to listen to a domestic violence incident twice from the room next to us. We called down and no one came. The hotel is disgusting. Do not stay in this Hilton. We are regular Hilton guests and this one is by far no where near what a Hilton is normally. "

"Always have a good stay at the village… number one choice for Cardiff stays x "

"Clean room. Polite and warm staff. Loved the city view from the top floor."

"Beautiful hotel, spotless rooms, comfortable bed, wonderful staff. This was our second stay and once again, we did not want to leave! "

"Excellent location being so close to Cardiff Bay and free parking as hotel guest is nice. You can tell the property is quite dated though and could do with some upgrades to rooms. Our air con did not seem to be working or not strong enough so that could be an improvement. Didn't try the restaurant but the bar area seemed nice and relaxing to sit and lounge."

"The staff on reception were amazing. Beds were very comfortable and rooms spotless. The Bar area is a great space. "