Hotel Dekat Helen Brackett Reserve

"Everything was just OK. Not really any better or worse than I expected. The real problem was the heat would not shut off. Even when you put it in the cool position, heat blared out of the vent. There was also an AC unit in the outside wall. We shut the heat, totally off and cranked the AC, but there was no cool air coming from it at all. I will see that I don’t generally have complaints and we have stayed here several times before, but this particular time was not comfortable."

"Staff was friendly and polite. Property is old but very well kept. Our room was cozy and quaint"

"Parking was easy and staff were pleasant. Room was clean and comfortable, but amenities and the “free breakfast” were lacking."

"Rooms are consistently nice. Pool is cool. Breakfast is always good. And the staff are super helpful. It's our 3rd year in a row coming here. Lots to do in the area."

"Out of coffee :("

"Really nice gym. Good breakfast with wide selection and plenty of fresh, quality food. Breakfast staff is particularly attentive and clearly cares about the quality of their work. We loved the little messages on the bananas. Room was very clean. A very pleasant experience overall."

"The place was just dirty, hallways never vacuumed. Rooms if you looked close enough not to clean. The same dirt and pennies were literally in the hallway for my whole stay. Room key kept failing so needed to be reset constantly. Very small tv and reception was not good a lot of times. Probably won't be back it needs a complete overhaul corporate should visit they would be appalled "

"Pleasant property owner, always happy to see him. "

"Love this place"

"Perfect location! Walking distance from several local attractions, restaurants, and the Amtrak station. Staff was really helpful and had lots of recommendations. I'd definitely return!"

"Great room for the price"

"I had a good stay have been there a few times and will be back again"

"Unique : frige and microwave in the bathroom!! That’s a new one for us !! Room was decent . Location questionable. But all in all it was a getter experience than expected!! The price was cheap and cheap you got !!"

"Nicee"

"Great experience ! So convenient for the convention center and mall! Customer Service was great at the hotel!"

"This property had a love series.You feel the room was over sized and spacious for 5 people.The location was close to the convention center and a nearby mall.It was ideal for a family"

"Property completely misrepresented on the pictures provided We arrived late night, and place just scary looks completely abandoned, and looks like in the horror movie. We just opened entrance door, and left even not getting into the room itself. No light inside. Smells very strange. We had to find another hotel in the middle of the night. I called Expedia next morning asking for the full refund. Request was rejected by property owner Nice work Expedia Thanks "

"Bed sheets had stains on them. I went downstairs and asked if they could change them and they did!!! "