Hotel Dekat Helen Brackett Reserve

"This was the filthiest hotel I have ever stayed in. From the moment I arrived, the experience was terrible. The man at the front desk was rude, impolite, and unprofessional. The entrance had a strong, unpleasant odor, and the room was completely unacceptable. The pillowcases and bed sheets were dirty with visible stains. The chair in the room was filthy, and the bathroom sink had stains and clearly had not been cleaned properly. The conditions were so unsanitary that I didn't feel comfortable...

"The smoke room smelled like straight cigarettes. All of my clothes smelled like cigarettes even after getting home from my trip."

"the staff was very helpful even with their system being down for about 3 hours"

"Pool water too dirty!"

"The shower head water pressure could have been larger."

"Great breakfast, clean and affordable. Lovely staff as well. Welcome bags were a nice touch. "

"Very clean and quiet! Breakfast area extremely well maintained. Deceiving from the outside, located next to a auto service facility, however remarkably peaceful and pleasant! We would return if we come to the area again. Close to Providence as well as Newport,"

"Property was clean .elevator was clean and well maintained as soon as you walked in the lobby everything smells nice and clean ."

"Everything was perfect"

"From the moment we arrived everyone was so kind and helpful. The girls at the front desk were especially great with recommendations. They even found me some band aids when I had forgotten to bring some. The room was very clean and the bed was comfortable. If you like playing games there was a nice pool table and cornhole. It was a great stay and will go back again."

"Staff member for checking on was very friendly"

"Traveling with family. Was able to check in early and received adjoining rooms. Location was perfect for our planned activities. Would stay here again."

"Great hotel but my only complaint is I had to put in a dispute case as charged a “pm bev” charge that we did NOT incur as we never ate or drank anything at the hotel. Now awaiting billing dept to resolve."