Hotels in Helderberg, Albany

"First big leakage at front lobby Terrible!!!! The lobby was not very cleaned after that Room is getting old… I called for towels; no one answer my call I would not go back that hotel"

"Breakfast menu can be much better. Carpet cleaning shiuld be better maintained. Need to improve access to streaming services."

"Hands down the worst hotel experience we’ve had For context, we come 3–4 times a year to visit family. We know it’s La Quinta, not a luxury resort, and we’ve always been fine with that. Clean, quiet, functional—that’s the bar. It used to clear it. Not this time. The hotel was overrun by a youth sports team. Think unsupervised kids sprinting through hallways, trash and food everywhere, and constant noise. Staff presence? Nowhere to be found. A real “family-friendly chaos” vibe. ** I have two boys so I mean that sincerely ** Then the room. First one: broken TV, dirty bathroom, and “free” Wi-Fi that now requires an account. Second room: same broken TV. Third room: finally semi-clean, TV briefly functional. Front desk mentioned they’d switched to Spectrum—makes sense. We got little sleep thanks to the hallway Olympics, and by morning, the TV had stopped working again. At this point, expectations are exceptionally low. The free breakfast wasn't bad but I should have eaten it in my room (see above). That's on me. La Quinta, be better. - Fix the elevator (a year is a long “temporary” outage) - Deep clean the bathrooms—they’re unacceptable - Address the Spectrum issues—this change clearly isn’t working"

"Great "

"Breakfast was fresh, casino was live and room clean and staff was very welcoming "

"No shampooing, no soap, no kleenex, no glass, breakfast was missing , thé waffles tasted bad"

"Everything was very ok. The shower was terrible. "

"The heater was on pretty high, not a big deal but it was warm in there "

"Staff friendly "