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"Excepcional servicio y habitaciones. El bar y desayuno de primera. "

"Is in and out for my overnight stay. I love the fact that they have a shuttle to the airport! "

"Exquisite housekeeping and turn-down service. Beautiful structure in a perfect location: near central Bilbao, across the street from the “Gugg,” and a few steps from the airport bus stop. Amazing view from the rooftop lounge. Great jazz in the 0 floor bistro. Breakfast a combo of buffet and table service, all flat rate. Friendly front desk, at all hours."

"Great location with easy walk to the beach and all sectors of this wonderful city. The hotel itself is excellent - staff, ambiance, facilities, on-site parking, food and drinks, etc."

"Great stay and really lovely staff. If I was to nitpick, the only issue is maybe a bit far from the centre but plenty of cheap parking nearby! "

"Rooms clean. Aircon worked perfectly. Nice location that is walkable to San Sebastián centre."

"My sister and I had an incredible stay at Leonardo Hotel San Sebastián. The hotel is absolutely impeccable — spotless, elegant, and perfectly located. But what truly made our experience unforgettable was the staff. Everyone was so kind, warm, and always willing to help with a smile. We especially want to highlight the young woman at the front desk during the day — she was absolutely wonderful. Her kindness, professionalism, and attention to detail made us feel genuinely welcome and cared for. She went above and beyond to make our stay smooth and special. Thank you, Leonardo Hotel team, for such a beautiful experience. We can’t wait to come back! "

"Excellent restaurant and bar ."

"Brilliant hotel. Staff were very welcoming and friendly and rooms were immaculately clean. Spa area was good as the weather was too bad to sit on the roof pool area. Breakfast was great. "