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Reviews of Holiday Inn Resort Chaohu Hot Spring, an IHG Hotel

4 out of 5
Holiday Inn Resort Chaohu Hot Spring, an IHG Hotel
No. 128 Tangshan Road, Bantang Town, Hefei, Anhui

Reviews

9.2

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

4.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was nice
It was nice
Stayed 1 night in Feb 2022

6/10 Okay

Hefei, China

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice. Unfortunately it was super crowded with families for the holidays. Buffet is same every night and very hard to order food from room if you don't speak Chinese. The hot springs next door were crowded, unprepared for the crowd and lots of rule breakers. Not the hotel's fault but still an fyi. The springs are lovely but people abuse them Very sad. The hotel is nice but don't go during a holiday.
Stayed 4 nights in Oct 2020

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Everything was Great: FOOD, HOt Springs, swimming pool, antique village nearby. It was a lovely time.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in chaohu
Pool is nice.. breakfast and dinner steak was good. The fruit pizza was not very good but.overall most food was good. Nearby i suggest to go to the hot springs and ziwei cave. ...easy check in.. we got free upgrade. Wifi was also good
Stayed 3 nights in Jul 2019
Response from Bruce on 24 Jul 2019
Dear guests, thank you for staying in Holiday Inn Resort Chaohu Hot Spring , I'm glad you have a perfect experience during check-in, pay attention to the problem you mentioned fruit pizza, we will communicate with related departments, improve the taste, hope you experience can be satisfied, when again finally look forward to your coming again, I wish you a happy day！

10/10 Excellent

Michael, ohio, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm quiet and relaxing
It was a nice stay and the hot springs next door are lovely. Here the breakfast is great and thedinner at chinese restaurant was nice too. Pool was nice. The grounds of the hotel are scenic and nice too
Stayed 3 nights in Jul 2017

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding!!!
This is one of the best hotels I've stayed in for a long time!! We arrived rather late after a grotty train ride from Heifei. From the moment we arrived we were treated like royalty!! Nothing was too much trouble from the hotel managers to the cleaning staff. Everyone polite and so helpful!! Clean rooms, fantastic food, and the little personal touches everywhere!! Well done to the managers and staff for providing such a fantastic service!!!

10/10 Excellent

a traveler, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
The hotel grounds and the rest of the hardware is great, on par or better than other Holiday Inn facilities in the US. It is a little bit off the beaten path, so if you don't have a car, taxi is your only option. They will call you a taxi, but the taxi charges Y15 extra. Actually this is not a lot. The hot spring is within walking distance. They have a little cart that can take you there and back for free. The hotel offers a discount for two per room per day for the hot spring. We had some food poisoning. (could happen in the best hotels) They bent over backwards to help us, and cooked us special food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境好
早餐豐富, 環境好, 建議加強在整理床鋪-床單更換方面,還有免費開放溫泉使用給房客
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort