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Reviews of Best Western Premier Hotel Hefei

4 out of 5
Best Western Premier Hotel Hefei
Block B No 598 Huangshan Street, and West Ring Road, Hefei, Anhui

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Gene

Business traveller
Liked: Staff & service, room comfort
Wifi problems for foreigners
I’ve stayed here many times, but something has changed with their wifi access. It’s set up to take your cell number and send an access code by text. Unfortunately, the system only accepts Chinese cell phone numbers. I tried explaining this to the desk manager, but it wasn’t being understood. If you stay here, be prepared to have someone come to your room with their Chinese cell phone in order to get you online, or just stay at Crown Plaza next door and skip the hassle.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
so-so place
hotel is pretty old, the setup of the loft is not as good as I had thought. the ceiling for the upper level is very low. with the bathroom and sink being on the upper floor of the loft make things very inconvenient. breakfast is so-so. A/C in the room is very loud. but the price is not bad.
Stayed 5 nights in Oct 2019

10/10 Excellent

Jeonggoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

10/10 Excellent

Jeonggoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best for the price
This is my 2nd time stay in best Western premier in Hefei. For the price I spent, it has all things I need. Highly recommended.
Stayed 6 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

J, Maryland, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best for the price
Stayed full 2 weeks in early June. At least 4 star quality of hotel. There is Crowne Hotel in the next, but you have to pay much higher costs. For the given price, this would be the best in Hefei. All clean facility and friendly staffs, and easy to find English speaking helpers. Breakfast is great, and even I tried the same hotel restaurant for dinner buffet, which is way worth for their price. Food area is very close, 5 min by walk. close to Hefei center and not much traffics. Highly recommended.
Stayed 10 nights in May 2018

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is nice
It was ok. The pool was closed but they gave a free dinner to try to make up for that. the cable tv also went out... but it came on later on that evening
Response from krstal on 7 May 2018
Thank you for your comments and we are so happy that you had such a wonderful staying with us! because the sudden municipal construction has led to the unpleasant experience brought to you by the hotel and the surrounding large power outage,The hotel associates will continue to improve our service and services to be more efforts and professional. We are looking forward welcoming you again.

10/10 Excellent

Jerry, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
This hotel has a couple of good restaurant, the breakfast buffet has a variety of food to select, stuffs are friendly, room is clean and tide, very quite area, the room can overview the city.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

HENG-CHUN

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Renton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the loft concept. But the corridors of the hotel is dark and sometime looks unsafe.

10/10 Excellent

best buy in tow, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great place to relax
It is near shopping area where starbucks and bank of china and other foreign restaurants are. The room had an up and a downstairs so if youhave kids they can watch what they want and go to sleep when they want upstairs. 2 tvs... 2 beds.. 2 bathrooms... The breakfast wad awesome. Wifi was good but not as fast as it was when i stayed at hilton hefei. The business center was under construction bbut the wifi in the lobby was stronger than in the room . Pool was nice... it was lukewarm or cool, not warm... the airin the room was kindof polluted and they should have air purifiers for people with kids. the room was veery nice and looked dignified except for the stained up carpet which needs buffed and extracted or replaces. Except those small things, it was nice and in a good area

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
强烈推荐
房间整洁很大，装修很新，前台服务很热情，自助早餐很美味
Stayed 1 night in Nov 2021

6/10 Okay

Chun

Business traveller
Disliked: Room comfort
冷氣不是很冷 還要借電風扇
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

CHIENLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Jay, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很特別
樓中樓的房間很特別，有別於一般飯店的室內空間，有一種非常自在的感覺。 畢竟一個人住，空間太大反而特別空曠。這樣的空間會覺得剛剛好

8/10 Good

WAN TING

Liked: Cleanliness, staff & service, room comfort

8/10 Good

MingTe, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨，服務很好，餐點也很好，推薦!!