The Doyle Collection Havering hotels

"Stayed here a few times now on our yearly visits to London. Will be back next year too! Great location, rooms are nice for a few days (we just book basic). Staff are always friendly and hotel is clean. Lifts re busy especially in the morning at peak times for breakfast and people leaving hotel. It’s to choose from at breakfast tho try and not go between 9am and 10.30 - tho you do always get seated."

"This is a hotel that you would book only for the location. Walls are thin, rooms are very tiny (can't even open a suitcase on the floor), there is only a hanging bar for a closet and there is no dresser, just a couple of open shelves beside the desk so I had to keep some clothes in the suitcase which I didn't have anywhere to store out of the way either. The bathroom and shower literally could not be any smaller because there wasn't even room for a door that opened into or out, only a sliding door. My showerhead kept falling off and hitting me in the head even though I informed the hotel on the first day. There is no teapot/coffee pot or any robe/slippers and there is not even a telephone. They only took out the trash and brought a clean towel on the 5th day (I left the next day). I later learned that I could request someone to come and take out the trash, but there is no phone so you have to download an app to do so. They charge for everything. Room is ready and you are an hour early for checkin? Still 20 pounds. Want to instead have them hold your luggage (even though the room is ready)? That will be 10 pounds for each bag. Want to have them clean more than every fourth day (check-in day doesn't count toward that by the way)? That will be another 25 pounds. You get the idea. For those of you who are familiar with Motel 6 in the US, it is similar. The location is handy, but I am afraid that was the only pleasant feature."

"Very nice and clean hotel.The location is perfect and the beds are really comfy.Had a great night sleep.The staff are friendly and helpful. It was my second time staying in this hotel."

"Good plenty choices "

"it was good, location was perfect and the room is actually quite cozy"

"Amazing hotel, great location, family friendly and great views. Will definitely be staying again on my next trip to London."

"It was such a nice place, the room was a little small but it worked for us The rooms have air conditioning and a safety box "

"Lovely hotel, nice location. The bedroom although nice was a little tired"

"Though the hotel is a bit dated, it is conveniently located within a short walk of Gloucester Road Station, the Natural History Museum, and the Victoria and Albert Museum. The breakfast buffet is great, and the staff are very friendly."